The products are excellent and well priced. Inkredible are a reliable company, but I get bombarded by their stupid advert every 5 minutes on Youtube, which is causing me to think about boycotting the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a brand-compatible laser printer cartridge from INKredible a few months ago and although the print quality was initially great, the print quality suddenly declined even though the cartridg... See more
Company replied
I had an issue with a toner cartridge that wasn't working properly - grey smudging across the pages. Contacted Inkredible and after discussing the issue confirmed it was the new cartridge not my print... See more
Company replied
An instant reply from Callum gave me the advice I needed to reset my ink cartridges and start printing again. I would advise anyone needing to replace printer ink to buy from INKredible. The product i... See more
Company details
- Printing Equipment and Supplies
- Office Supply Store
- Printer and Scanner Store
- Printer Ink Refill Store
- Printing Equipment Supplier
- Toner Cartridge Supplier
About INKredible.co.uk
Information provided by various external sources
Order... Install... Print!
Here at Inkredible, we understand our customers require a trusted, reliable, quick and cost effective way of buying replacement ink cartridges for their printers.
We believe that by offering the best quality ink cartridges with quick delivery and low prices, we get the balance just right. Mix in our expert Customer Service and that is why our customers keep coming back.
Visit Inkredible
Here at Inkredible, we understand our customers require a trusted, reliable, quick and cost effective way of buying replacement ink cartridges for their printers.
We believe that by offering the best quality ink cartridges with quick delivery and low prices, we get the balance just right. Mix in our expert Customer Service and that is why our customers keep coming back.
Visit Inkredible
Contact info
Unit 19 Black Path, DL3 0QB, Darlington, United Kingdom
- support@inkredible.co.uk
- www.inkredible.co.uk
4.5
Excellent
8K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
INKredibly Good!
An excellent company with service and products to match... couldn't ask for better! They are most obliging and helpful. I have dealt with INKredible for years and highly recommend them.
28 March 2024
Unprompted review
Reply from INKredible.co.uk
Thank you for the 5-star review, Sutton. We appreciate the rating and kind words in regards to our products, service and the recommendation. Thanks for your loyalty to INKredible.
The product is very good and arrived on…
The product is very good and arrived on time. A couple of small issues. The receipt- for the item came later than I am used to and more importantly the ink colour was bllue when black was ordered. The price for the pen was however very competitive.
19 March 2024
Unprompted review
Reply from INKredible.co.uk
Hi Neil,
I believe this review is for a different company entirely as we do not sell pens and our order confirmation receipts are sent immediately upon placing an order.
We sell ink cartridges, toners and printer supplies.
Ink cartridge
Could not wish for better service spoke to Callum went out of his way to help me what a lovely guy he deserves a rise
25 March 2024
Unprompted review
Reply from INKredible.co.uk
Hi Michael, Thanks for the review! Although we can't promise Callum an immediate pay rise, we have upped his biscuit quota this month :)
Very easy to order
Very easy to order. Third of the price of HP but won’t know if ink as good
20 March 2024
Unprompted review
Reply from INKredible.co.uk
Thank you for the 5-star review, any issues do get in touch! I'm sure all will work swimmingly for you.
Inkredible deserve that name
Inkredible deserve that name. The service they provide has been outstanding. After fitting a replacement cartridge the computer threw up an error message, so as I am not very computer literate I took it to them and they completely sorted it out, and gave the printer a spring clean for free.
Above and beyond in terms of service. Thank you.
11 March 2024
Unprompted review
Reply from INKredible.co.uk
Thank you for your generous praise - it was great to see you! We're thrilled to have exceeded your expectations at INKredible. Providing outstanding service and troubleshooting is our commitment. Your satisfaction is our priority, and we're grateful for your trust. Thank you for choosing INKredible!
Great price great service
10 March 2024
Unprompted review
Reply from INKredible.co.uk
Thank you for your positive feedback! We're thrilled to provide both great prices and great service at INKredible. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!
INKredibly bad service
I ordered my usual type of cartridge - first time I've used this company. Cartridge was leaky when opened - and didn't even fit the printer!
I will NEVER be using INKredible again.
This was INKredibly bad service
24 February 2024
Unprompted review
Reply from INKredible.co.uk
Hi,
Thanks for your review. I can see this order was from December last year but I can't find any record of you contacting our Customer Services about the issue as yet? We always urge customers to contact us as soon as they experience any problems as we can put things right immediately this way.
Looking at the order, I can see that it was placed from a cartridge code page rather than a printer model page. This can often lead to the wrong cartridges being ordered, so we'd be interested to know your printer model if you could get in touch with us? Just so that we can double check everything was correct at the time of ordering.
Any leaking cartridges (which can happen from time to time during transit) would be immediately replaced upon being contacted. In regards to the fitment issue, we can see this is your first order with us and it is likely that the Patent Free cartridges received are of a slightly different design to Original Manufacturer or other Compatible inks you've used before, which we understand may cause initial doubts over the suitability for your printer. However, as long as the correct cartridges were purchased, I can 100% guarantee they will fit your printer and we're always more than happy to advise when any doubts arise.
As mentioned, you're still under warranty for this purchase and we're definitely here to help should you wish to contact us with some more details.
Inks are of a great quality and…
Inks are of a great quality and customer service is amazing too! Thank you!
21 February 2024
Unprompted review
Reply from INKredible.co.uk
Thanks Rob, the pleasure is all ours! Your review is greatly appreciated!
Quick and efficient service pleasure to deal with this firm again.
Contacted INKcredible late afternoon on 19th February
ink arrived early morning 21st February. Callum dealt with my order, he dealt with a 94year old with great patience, his service was brilliant, hope I get him again next time. Thank you team
19 February 2024
Unprompted review
Reply from INKredible.co.uk
Hi Bob, thanks for taking the time to leave a review for us! I'll make sure Callum is available for you if you need him again in the future!
Simplest ordering I've seen
Simplest ordering I've seen - free postage on single item ideal for low volume user. They also thoroughly check that you know what you've ordered.
19 February 2024
Unprompted review
Reply from INKredible.co.uk
Hi Robert, great to know the measures we've put in place to check orders where a customer isn't sure, have been useful!
Always good service and free delivery…
Always good service and free delivery that`s why I shop with them
3 February 2024
Unprompted review
Reply from INKredible.co.uk
Hi Barry, Great to hear! Thanks for taking the time to leave us a review :)
Excellent prompt service.
Excellent prompt service.
Recommended as never had any issues with products either.
26 January 2024
Unprompted review
Reply from INKredible.co.uk
Thanks Sally, we really appreciate the review!
Great value & service!
Truly excellent company. Products are great quality, great value and dispatch is super quick. Free delivery is the icing on the cake. Thank you INKredible!
17 January 2024
Unprompted review
Reply from INKredible.co.uk
Always great to hear we're doing everything right! Thanks for your custom and review Emma!
Rubbish Company…
Sent several emails about returning these. All ignored. I would never buy from this place again. Reading reviews about what they have said to other people I’m sure they will say the same now. But I’ve got all of my emails to prove to sent them
8 January 2024
Unprompted review
Reply from INKredible.co.uk
Hi Elizabeth,
Our Customer Support team is emailing you as I speak to request further details about your issue, as we do of course want to resolve anything that has gone wrong.
We do respond to every email query we receive and having checked our system, we have not received the emails you sent for whatever reason. Our Customer Service team will work with you to find out why and to resolve your issue ASAP.
Regards
Barry
First order, good response
Easy to find printer and order ink for it. Very quick delivery too.
1 January 2024
Unprompted review
Reply from INKredible.co.uk
Hi Dave, thanks for taking the time to review us and thanks for your order!
TO7115 multipack cassettes received…
TO7115 multipack cassettes received from you did not fit my printer DX4400. As I did not use them immediately I realised it was too late to return them. eg the nozzles did not match the cassettes that we normally use.
19 October 2023
Unprompted review
Reply from INKredible.co.uk
Hi,
We have checked and cannot see any contact from yourself in relation to this issue.
I can see this is your first time buying the compatible cartridges from us for your Epson printers and I suspect you did actually receive the correct item for your printer, despite the differences you noticed between a previous suppliers cartridges and ours.
We sell Patent Free cartridges for Epson printers so as to not infringe upon their patents. For this reason, our design may appear to be different to other cheaper compatible cartridges you may have used in the past, but they are fully designed and tested to work as normal.
We always urge customers to get in touch regarding any problem they may have, regardless of if they think they are outside any return period. If these cartridges didn't work for any reason and we worked with you to perform any diagnosis, you're fully covered by our 12 month guarantee.
Unfortunately, there is little we can do after any cartridges are thrown away which is a shame as we notice you awarded us a 5* review back in 2019 and I'm sure we could have assisted again if contacted.
Simple process to order and great…
Simple process to order and great quality at an affordable price. Have been using INKcredible for years and have never had a problem.
30 December 2023
Unprompted review
Reply from INKredible.co.uk
Thank you for the 5-star rating, Ian :) We really appreciate the kind words and continued loyalty to INKredible over the years.
No-one does it better - to quote a cracking song!
Over the years, I've ordered from quite a few ink cartridge vendors, but honestly, since I began to order from "Inkredible" I am very unlikely to change vendors, now! Inkredible are "incredible!" They keep a record of your printer and account, so as soon as you return to order more, all the products for your printer appear on screen. My order for a full set of cartridges plus an two extra Black, was accomplished in a couple of minutes, paid for and expected arrival notified - the Thursday after Christmas (2023). Try them. I doubt you'll find better! (PS: I have nothing to do with Inkredible except as a vey satisfied customer, and this Review has been written by me, not by 'AI' of "Uncle Tom Cobbly"! :-)
22 December 2023
Unprompted review
Reply from INKredible.co.uk
Hi Richard, thanks for taking the time to leave us a review. Real life customer experiences are very important for us to hear and are also extremely helpful for other potential customers to read.
I accidentally bought the wrong ink…
I accidentally bought the wrong ink cartridges due to my “Google” search slightly changing my search 😖and I didn’t double check until
The order was processed
I contacted inkcredible straight away ( actually spoke to someone which is a novelty !) he was so so helpful.
He cancelled my order and is sending out the correct ones.
Would absolutely recommend this company. Big thumbs up
18 December 2023
Unprompted review
Reply from INKredible.co.uk
Hi Kate, thanks for the review! We're always happy to do whatever we can to make sure an order is correct before dispatch!
Very easy website to navigate and place…
Very easy website to navigate and place order. All my orders for my Brother LC2317 have worked satisfactorily.
12 December 2023
Unprompted review
Reply from INKredible.co.uk
Hi John, great to hear that everything worked as expected. We look forward to serving you again in the future!
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