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iMusic Reviews 

14,886
•
TrustScore 4.5 out of 5

4.6

Music Store
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Review summary

Created with AI, based on recent reviews

Considering 582 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products, including rare items, often at competitive prices. Many highlight the exceptional delivery service, noting quick international shipping and consistently secure packaging that ensures items arrive in perfect condition. Reviewers also appreciate the professional, communicative service, with updates provided throughout the order process. However, some customers reported receiving damaged or incorrect items, such as warped vinyls. Others experienced unexpectedly slow delivery, with orders arriving significantly later than anticipated. Difficulties with order fulfillment or processing returns were also mentioned by a few.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the great prices and wide... See more

Delivery service

Consumers express satisfaction with the delivery service, frequently highlighting fast shipping times, with... See more

Order

Reviewers mention positive feedback about order, with many expressing satisfaction with the ordering process... See more

Quality

Users describe positive interactions with quality, consistently reporting satisfaction with product condition... See more

Service

Customers had positive experiences with service, often describing it as excellent, professional, and second... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered for my daughter on two occasions. One early pre-order and an album, both kpop Stray kids. Both arrived on time. I believe package was sent from Denmark and was recieved in Sweden. No issues.... See more

Rated 5 out of 5 stars

Never knew of iMusic before. Seems to have more of the music I'm looking for. Purchased Metz..Atlas Vending. Turned out to be the more rare vinyl version to that of others. Great find..price with musi... See more

Rated 5 out of 5 stars

I’ve used iMusic on multiple occasions and I have to say how impressed I am with not only the price of the vinyl but the cost of postage. I live in the Uk and it’s fair to say they deliver quicker th... See more

Rated 5 out of 5 stars

I love dealing with iMusic, they have become one of my go-to suppliers for vinyl. They always have a great selection at very reasonable prices, they're fast with shipping and everything is always pack... See more

Company details

  1. Music Store
  2. Book Store
  3. DVD Store
  4. Printed Clothing Store

About iMusic

Written by the company

imusic.dk – One of Europe's largest assortments in music, movies, books, and merchandise!

We’ve been around since 2005 and have continued to grow steadily ever since. Today, our selection includes several million items.

If you're looking for something specific, you’ll find it here.

We offer personal customer service — available by phone Monday–Thursday from 11 AM to 4 PM and Friday from 11 AM to 2 PM.

iMusic A/S

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(14,886)

2,056 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic service

The company kept me very informed with my order as it was coming from abroad, and they took great care in packaging my vinyl record. Very happy with their service and would definitely recommend!

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Decent company, good catalogue

Never knew of iMusic before. Seems to have more of the music I'm looking for. Purchased Metz..Atlas Vending. Turned out to be the more rare vinyl version to that of others. Great find..price with music was decent. Quick delivery and packed well.. good condition. just purchased another find from music today, which was not available on other record provider companies. will continue to use them

11 July 2026
Unprompted review
Rated 3 out of 5 stars

The LP arrived warped

The LP arrived warped. I'm trying to flatten it now. I like Musiconvinyl! I guess it traveled too far and the simple packaging could not protect it.

1 July 2026
Unprompted review
iMusic logo

Reply from iMusic

Hi Stephen,

Very sorry to hear that your record arrived warped! If you're unable to succesfully flatten the record, you are welcome to contact our support team at info@imusic.co to start an RMA for this record.

Best regards,
Troels / iMusic

Rated 5 out of 5 stars

Well pleased

Competitively priced items often not found other places .well packaged and pleasingly always in great condition.My go to site especially when seeking audiophile releases when stocked.👍

9 July 2026
Unprompted review
Rated 5 out of 5 stars

I thankful that I was able to find the…

I thankful that I was able to find the coloring books by the artist original country of origin, it is important I get good quality books and I can not get the books I am looking for on Amazon. Also, the shipping price was very reasonable. I will use iMusic again!

7 July 2026
Unprompted review
Rated 1 out of 5 stars

I received twice broken items and still…

I received twice broken items and still never received a refund

6 July 2026
Unprompted review
iMusic logo

Reply from iMusic

Hi Trubert,

We 100 % understand the frustration that you have received a damaged item twice. That isn't how it normally goes, and we apologies that it happened to you.
My colleague has noted that we will reissue a refund once the item has been returned to us. We await the return of the item after which we will issue the refund as agreed upon :)

Best,
Troels / iMusic

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