iGO4 Reviews 8,660

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 735 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding quotes significantly lower than competitors and even their previous year's premiums. The user experience is frequently highlighted as straightforward and easy, with many appreciating the simplicity of the online process and the clarity of information provided. Reviewers also commend the staff and customer service for being helpful, professional, and efficient in resolving queries and assisting with renewals. However, some customers also noted issues with unexpected additional charges or cancellation fees, which they found disproportionate. A few other people also felt that communication regarding policy details, especially concerning optional extras or specific car types like electric vehicles, could be clearer. There were also occasional reports of difficulties reaching customer service, with long wait times and disconnections, and some instances where incorrect information led to frustrating experiences.

What people talk about most

Price

Clients share positive opinions on price, often finding competitive quotes and reasonable premiums. Many... See more

Service

Users describe positive interactions with service. Many customers praise the excellent service, finding it... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness, patience, and professionalism of... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... See more

Company replied

Rated 5 out of 5 stars

I'm an older man and I suffer from anxiety - But your company made things so easy for me and never asked me anything where I would after dig things out of my old drawer to justify certain questions --... See more

Company replied

Rated 5 out of 5 stars

A good experience so far. A reasonable premium and helpful staff I spoke to about resolving a descrepency which was showing on my policy. Hopefully in a years time the renewal premium will be such t... See more

Company replied

Rated 5 out of 5 stars

I have been driving for over 20 years & this is the first renewal quote that I have EVER received that has matched the cheapest quotes from the comparison sites!! It makes life so much easier if you c... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company

About iGO4

Written by the company

Why Choose iGO4?

iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.

We search a range of providers to find our best deals for our customers.

iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”

GET A QUOTE

HELP CENTRE

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Slight hiccup regarding payment but…

Slight hiccup regarding payment but quickly resolved

2 February 2026
iGO4 logo

Reply from iGO4

Thank you for your feedback regarding your recent experience. We're glad to hear that the slight payment hiccup was quickly resolved. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Easy and fast to do

Easy and fast to do
Great price with great cover
Lots of communications via email

4 February 2026
iGO4 logo

Reply from iGO4

Thank you for sharing your positive experience with us. We're delighted to hear that you found the process easy and fast, and that you are happy with the great price and comprehensive cover. We also appreciate your kind words about our communication via email.

Your feedback means a lot to us and motivates our team to continue providing excellent service.

If you need any further assistance with your Igo4 policy, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Easy to deal with iGO4

31 January 2026
iGO4 logo

Reply from iGO4

Thank you very much for your kind feedback. We're delighted to hear that you found iGO4 easy to deal with. Customer satisfaction is very important to us, and your positive comments mean a lot.

If you have any further questions or need assistance, please do not hesitate to contact us.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Very easy to arrange a new policy and…

Very easy to arrange a new policy and extremely competitive price wise

30 January 2026
iGO4 logo

Reply from iGO4

Thank you for sharing your positive experience with us. We're delighted to hear that arranging your new policy was very easy and that you found our prices extremely competitive. At iGO4, we strive to make the process as seamless as possible for our customers.

If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 4 out of 5 stars

Needed insurance quick

Needed insurance quick …. Easy to set up

29 January 2026
iGO4 logo

Reply from iGO4

Thank you for your feedback. We're delighted to hear that you found it quick and easy to set up your insurance with iGO4. If you need any further assistance or have any questions, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 4 out of 5 stars

Seat renewal

Easy and straight forward to renew and price is competitive

29 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind feedback! We're delighted to hear that you found the renewal process easy and straightforward, and that our pricing was competitive. If you ever need any assistance in the future, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

They are very trustworthy and polite…

They are very trustworthy and polite with a quick action

28 January 2026
iGO4 logo

Reply from iGO4

Thank you very much for your kind words and positive feedback. We're delighted to hear that you found our team trustworthy, polite, and quick to act. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience.

If there is anything else we can assist you with regarding your policy, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Easy process

27 January 2026
iGO4 logo

Reply from iGO4

Thank you for your feedback regarding the process. We're delighted to hear that you found it easy. If you have any further questions or need assistance with your iGO4 insurance, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Good value,easy and helpful to deal…

Good value,easy and helpful to deal with,will recommend

28 January 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words and positive feedback.

We're delighted to hear that you found our service good value, easy, and helpful. Your recommendation means a lot to us.

If you need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

Easy and straightforward to apply.

Easy and straightforward to apply.

28 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind feedback.

We're delighted to hear that you found the application process easy and straightforward.

Should you need any further assistance with your Igo4 products, please don't hesitate to reach out.

Kind regards,

Hayley @iGO4

Rated 5 out of 5 stars

Good communication and good services

Good communication and good services

25 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind words and positive feedback about our communication and services. We're delighted to hear that you had a good experience with us. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 4 out of 5 stars

Review Apart from the price rises I have no…

Apart from the price rises I have no reason to use your services.

27 January 2026
iGO4 logo

Reply from iGO4

Thank you for sharing your feedback with us. I’m sorry to hear that our recent price changes have affected your experience. We truly value your business and strive to provide the best service possible.

If there’s anything specific we can do to improve your experience or any concerns you’d like us to address, please don’t hesitate to let us know. We’re here to help.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Just the effectiveness abd efficiency

Just the effectiveness abd efficiency

23 January 2026
iGO4 logo

Reply from iGO4

Thank you for your feedback regarding the effectiveness and efficiency. We appreciate you taking the time to share your thoughts with us.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Appears to be a great insurance cover…

Appears to be a great insurance cover and deals with needs of electric vehicles very well, if should things go wrong.

25 January 2026
iGO4 logo

Reply from iGO4

Thank you for sharing your positive feedback about our insurance cover. We're delighted to hear that it meets the needs of electric vehicle owners effectively and provides you with confidence should anything go wrong.

If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you for your kind words and for choosing Igo4. We pride ourselves on maintaining a serious and professional approach to ensure the best service for our customers.

If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you so much for your kind feedback. We're delighted to hear that your experience was stress-free. If you need any further assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

I have not claimed but renewing is…

I have not claimed but renewing is straightforward.

24 January 2026
iGO4 logo

Reply from iGO4

Thank you for your feedback.

We're glad to hear that you find the renewal process straightforward. If you ever need any assistance or have questions about your Igo4 policy, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

Easy and straight forward

Easy and straight forward to renew my policy

22 January 2026
iGO4 logo

Reply from iGO4

Thank you for sharing your experience with us.

We're delighted to hear that renewing your Igo4 policy was easy and straightforward. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

Excellent policy

Good car policy and very competitive.

23 January 2026
iGO4 logo

Reply from iGO4

Thank you very much for your kind words!

We're delighted to hear you find our car policy good and competitive. We strive to provide the best value and service to our customers.

If you have any questions or need further assistance, please don't hesitate to get in touch.

Kind regards

Chelsea @ Igo4 insurance

Rated 4 out of 5 stars

Second year with company

This is the second year with the company. I have found their agents to be helpful but having no claims haven't had contact throughout the year so can comment on their claim handling. Somewhat perturbed at being charged £40 just to renew which seemed unnecessary to me.However being a broker and not direct insurance company they have to make a charge I guess! Recently the guy and girl I spoke to could not have been more helpful over renewal so good for them.

19 January 2026
iGO4 logo

Reply from iGO4

Thank you for your continued trust in us for your insurance needs.

We're glad to hear that you found our agents helpful during your renewal. We understand your concern about the £40 renewal charge. As a broker, we do have certain fees to cover the services we provide, but we always aim to keep these reasonable. Your feedback is valuable, and we'll certainly take it into account as we strive to improve our customer experience.

If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look