iGO4 Reviews 8,660

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 735 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding quotes significantly lower than competitors and even their previous year's premiums. The user experience is frequently highlighted as straightforward and easy, with many appreciating the simplicity of the online process and the clarity of information provided. Reviewers also commend the staff and customer service for being helpful, professional, and efficient in resolving queries and assisting with renewals. However, some customers also noted issues with unexpected additional charges or cancellation fees, which they found disproportionate. A few other people also felt that communication regarding policy details, especially concerning optional extras or specific car types like electric vehicles, could be clearer. There were also occasional reports of difficulties reaching customer service, with long wait times and disconnections, and some instances where incorrect information led to frustrating experiences.

What people talk about most

Price

Clients share positive opinions on price, often finding competitive quotes and reasonable premiums. Many... See more

Service

Users describe positive interactions with service. Many customers praise the excellent service, finding it... See more

User experience

People report positive experiences with the user experience. Customers consistently describe the process as... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpfulness, patience, and professionalism of... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I'm old fashioned, And still prefer to speak to someone when I'm buying or choosing a product. But as far as buying something online i found your site easy enough to navigate, straight forward and I... See more

Company replied

Rated 5 out of 5 stars

I'm an older man and I suffer from anxiety - But your company made things so easy for me and never asked me anything where I would after dig things out of my old drawer to justify certain questions --... See more

Company replied

Rated 5 out of 5 stars

A good experience so far. A reasonable premium and helpful staff I spoke to about resolving a descrepency which was showing on my policy. Hopefully in a years time the renewal premium will be such t... See more

Company replied

Rated 5 out of 5 stars

I have been driving for over 20 years & this is the first renewal quote that I have EVER received that has matched the cheapest quotes from the comparison sites!! It makes life so much easier if you c... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company

About iGO4

Written by the company

Why Choose iGO4?

iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.

We search a range of providers to find our best deals for our customers.

iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”

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4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

Excellent website

Excellent website, great prices

9 January 2026
iGO4 logo

Reply from iGO4

Thank you very much for your kind feedback!

We're delighted to hear that you find our website excellent and our prices great. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience.

If there's anything else we can assist you with regarding your Igo4 brand or any future needs, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

Quick and easy to organise

Quick and easy to organise

9 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind feedback!

We're delighted to hear that organising your Igo4 was quick and easy. If you need any further assistance, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

A pain free renal

A pain free renal , very competitive prices

10 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind words and for choosing us.

We're delighted to hear that you found the process pain-free and our prices competitive. We strive to provide excellent service and value to our customers.

If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards


Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

Efficient customer service

Efficient customer service
Thank you

10 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind words and for taking the time to share your feedback.

We're delighted to hear that you found our customer service efficient. If you need any further assistance or have any questions, please don't hesitate to reach out.

Kind regards


Chelsea @ Igo4 insurance

Rated 1 out of 5 stars

I want to cancel it

I want to cancel it

9 January 2026
iGO4 logo

Reply from iGO4

Thank you for reaching out. I understand that you would like to cancel your policy with Igo4.

We’re sorry to hear this. If you’d like to send us a private reply with your policy number, full address and date of birth to Contact@igo4.com, we would be happy to assist with any queries you have.

Thank you

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

easy to use web page

9 January 2026
iGO4 logo

Reply from iGO4

Thank you for your feedback and for letting us know that you found our web page easy to use. We're delighted to hear that your experience with iGO4 has been smooth.

If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Quite straight forward

Quite straight forward

9 January 2026
iGO4 logo

Reply from iGO4

Thank you for your straightforward feedback regarding your experience with Igo4.

We appreciate you taking the time to share your thoughts via Trustpilot.

If there is anything specific you would like to discuss or if you need any further assistance, please don't hesitate to reach out. We're here to help.

Kind regards

Chelsea @ Igo4 insurance

Rated 5 out of 5 stars

Competitive price

Competitive price, great service easy process

7 January 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words and positive feedback!

We're delighted to hear that you found our pricing competitive and the service great, and that the process was easy for you. We strive to make things simple and smooth for our customers, so it's wonderful to know we hit the mark.

If you ever need any further assistance or have questions about your insurance, please don't hesitate to reach out.

Kind regards

Chelsea @ Igo4 insurance

Rated 4 out of 5 stars

Very easy to work with very pleased…

Very easy to work with very pleased with the overall service

5 January 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind words. We're delighted to hear that you found it very easy to work with us and that you're pleased with the overall service. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

I have nothing but praise for the…

I have nothing but praise for the member of your staff who dealt with the renewal of my car insurance. Very professional and helpful, ensuring I was fully aware of all aspects of the process.!!

4 January 2026
iGO4 logo

Reply from iGO4

Thank you very much for your kind words and positive feedback. We are delighted to hear that our team member provided you with professional and helpful service during your car insurance renewal. At iGO4, we strive to ensure our customers feel fully informed and supported throughout the entire process.

If you have any further questions or need assistance in the future, please do not hesitate to get in touch. We truly appreciate your trust in us.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you so much for your kind words! We're delighted to hear that you are happy with our service and support. If you ever need any assistance in the future, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Easy to use

Easy to use, good price

6 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind feedback! We're delighted to hear that you found our service easy to use and reasonably priced. If you need any further assistance or have questions about your iGO4 policy, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 4 out of 5 stars

Purchasing car insurance was seamless…

Purchasing car insurance was seamless and straightforward. I am looking forward to a great experience over the next 12 months.

3 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind words. We're delighted to hear that purchasing your car insurance with iGO4 was seamless and straightforward. We're committed to providing you with a great experience over the next 12 months. If you need any assistance or have questions, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Rated 5 out of 5 stars

Insurance renewal iGO4 Excellent.

I renewed my car insurance with you again because it was a Very Good Quote compared to All the other companies & the lady who helped me with all the negotiations was excellent.

5 January 2026
iGO4 logo

Reply from iGO4

Thank you very much for your kind words and for renewing your car insurance with us again. We're delighted to hear that you found our quote very competitive and that the lady who assisted you provided excellent support throughout the process.

Your satisfaction is very important to us, and we look forward to continuing to serve you in the future.

If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you very much for your kind words. We're delighted to hear that our team member was helpful and straightforward during your interaction. At iGO4, we always strive to provide clear and efficient service to our customers.

If you have any further questions or need assistance, please don't hesitate to contact us.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

No hassle to renew and cheaper than…

No hassle to renew and cheaper than last year I am happy to stay with this company.

5 January 2026
iGO4 logo

Reply from iGO4

Thank you for your kind feedback. We're delighted to hear that you found the renewal process hassle-free and that you're happy to continue with us. Your satisfaction means a lot to us, and we look forward to providing you with great service again this year.

If you have any questions or need further assistance, please don't hesitate to get in touch.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars
iGO4 logo

Reply from iGO4

Thank you for your feedback! We're glad to hear that you found the policy cheap and easy. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

It’s efficient and straightforward with…

It’s efficient and straightforward with no problems at all

2 January 2026
iGO4 logo

Reply from iGO4

Thank you for your positive feedback regarding your experience with us. We're delighted to hear that you found the process efficient and straightforward. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

So easy to use

So easy to use

2 January 2026
iGO4 logo

Reply from iGO4

Thank you so much for your kind feedback! We're delighted to hear that you found our service so easy to use. If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

Rated 5 out of 5 stars

Great service

Everything was explained very y well

23 December 2025
iGO4 logo

Reply from iGO4

Thank you for your kind feedback. We're delighted to hear that everything was explained very well. If you have any further questions or need assistance with your policy, please don't hesitate to reach out.

Kind regards,

Michelle @ iGO4

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