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Very usefull website for good comparison of products. Especially on finding a better rate. It is better to buy the products directly on Idealo than from the suggested merchants.
You are advertising the website Softwerzentrale from Germany, which cheats and steals people. They don't deliver the goods, they send the courier information, the tracking number and finally the bill... See more
Company replied
They just removed our account and offers. Cause we don't have any valid VAT-ID. So why did you approve our account at the beginning? We've been working with you for 6 months without single problem. We... See more
Company details
Written by the company
idealo ist Deutschlands führender Produkt- und Preisvergleich, auf welchem User & Kunden das für sich beste Produkt beim passenden Onlineshop finden. Dabei helfen wir gern und stehen mit unserem Kundenservice-Team beratend zur Seite, damit Sie Ihre individuelle, richtige Kaufentscheidung treffen können. Mit Hilfe unserer unabhängigen Testberichte sowie Shopbewertungen und Produktmeinungen, erstellt von Usern & Kunden, ist es unser Auftrag, transparent, neutral und umfassend zu informieren. idealo versteht sich als unabhängige Beratungsplattform, welcher Kunden vertrauen können. Gegründet im Jahr 2000 ist idealo heute in insgesamt acht Ländern als Preisvergleich erfolgreich. 2014 zeichnete der TÜV Saarland idealo mit dem Siegel für geprüfte Vergleichsportale aus, welches für Qualität, Transparenz und Aktualität steht. Dieses Unternehmensprofil dient dem Erfahrungsaustausch unserer Kunden (B2C), die idealo.de für ihre Kaufentscheidung nutzen oder unseren Kundenservice in Anspruch nehmen. Unsere Produkte umfassen neben dem Preisvergleich auch das Kundenkonto, in dem unsere User Produkte vormerken und sich bei Erreichen ihres Wunschpreises automatisch mit einem Preiswecker informieren lassen können.
Contact info
Zimmerstraße 50, 10888, Berlin, Germany
- kundenservice@idealo.de
- www.idealo.de
2.0
Poor
3K reviews
Replied to 1% of negative reviews
Typically takes over 1 month to reply
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Idealo helped me get my money back
I must thank Idealo team UK; if not for them, I would never get my money back form a fraudulent business!
I've placed an order for an electronic good, almost a 4 digit sum, the website stated it as available shipping in 5 days. Once they got hold of the money they stopped communicating. Expired the 30 legal days for contract fulfillment I've sent them a registered infringement letter before court action. Idealo intervened for the first time, making the business respond to my mails and promising to return the money.
The money never arrived, the business did not accept the letter. Idealo intervened for the second time and the business made a bank transaction returning the money.
Thanks to Idealo I've got my money back after exactly 2 months, from a business that is promoting itself as a big serious company with 4 million capital. The reality is another; it's a shame for all honest on-line companies out there, scamming consumers.
Idealo saved the day and the legal expenses; thanks to team UK I've got again hold of my money.
23 August 2016
Unprompted review
Reply from idealo
Dear Nikola.
Thank you for your feedback.
We are glad that the shop returned your money. We work on it to optimize our services. For this reason we are in close contact to the shops to help our customers in solving difficulties.
We hope to hear from you and look forward to welcome you on idealo again.
Very good website
I use idealo.de for flights almost every week. The website is clear and user friendly and works well. Prices are always among the best to be found on the internet. Only three small modifications i would like to see:-
1) A feature to select date ranges to find cheapest flights (for a long weekend break i can often take the Thurs/Fri free or the Mon/Tues or the Fri/Mon so would like to see which is more economical without individually checking all options).
2) A feature to select specific dates but leave the destination blank, or at least cut the destination down to the individual regions/continents (often i know when i have holidays but have no idea where i would like to go and would like inspiration).
3) Some of the prices on the website do not correlate with the websites on which they are being sold. This appears to not to lie with idealo.de, but with the other websites (because it seems to be the same few) but it is still frustrating.
12 December 2011
Unprompted review
Excellent
I love this website. Always good prices. Very satisfied with it.
9 December 2011
Unprompted review
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