I Am The Agent Reviews 

194
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I used this app to sell my property. I was pleasantly surprised. They have multiple services that give you control of some of the annoying parts of selling your home. Will definitely use it again.

Rated 4 out of 5 stars

We have been using I am the Agent for 4 years letting our flat. We have been successful in finding suitable tenants. Our advert seems to have been quite widely circulated and response has come quit... See more

Company replied

Rated 4 out of 5 stars

We use I Am The Agent and it's a great way to advertise widely via one portal and is cost effective. The service from their staff has been quick, efficient and helpful. The one improvement they can... See more

Company replied

Rated 5 out of 5 stars

Easy to set up on line, `for sale` board quickly delivered. Viewings within a few days, 12 in all. 3 viewers wanted to buy, difficult decision but to be fair accepted first firm offer very near as... See more

Company replied

Company details

  1. Real Estate Agents
  2. Commercial Real Estate Agency
  3. Property Management Company
  4. Real Estate Rental Agency

Written by the company

I Am The Agent | Online Estate Agent I Am The Agent is one of the UK's original online estate agents, helping homeowners, landlords, developers, buyers and tenants connect directly for over 17 years. Whether you're selling a home, letting a property or managing a portfolio, we provide nationwide exposure across the UK's leading property portals, fixed-fee pricing and expert support every step of the way. Property owners stay in control of enquiries, viewings and negotiations while benefiting from professional marketing and essential property services. For buyers and tenants, we make property search simpler and more transparent. By connecting you directly with the owner, landlord or developer, you can communicate faster, arrange viewings more easily and get the information you need without unnecessary delays. More control. More transparency. No hidden fees.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

194 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(194)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor service and impossible to get in touch with

We tried to use I Am The Agent for a sale. The whole model seems to be geared towards rentals and good reviews relate to that side of the business. We struggled to get viewings and the people who came for viewings told us they had to persevere to get through to IATA to view our property. We also found it very difficult to get hold of them. In the end we just went with another estate agent who sold our property within days for the same price. A real shame about the service.

9 April 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended

What a brilliant service. Great value for money, the ads generated lots of interest in our property and we've now got a really nice tenant. We had a really bad recent experience recently with a high street estate agents and this was so much better at a fraction of the price. It made me wonder why we'd paid so much commission in the past for a rubbish service. Definitely recommend.

27 March 2019
Unprompted review
Rated 5 out of 5 stars

Just what I need

Can't fault this service which is perfect for me as a small landlord. I don't want to pay £600 to a traditional agent when I can do it much cheaper here, and equally importantly, I'd rather look directly into my potential tenant's eyes rather than rely on various references supplied by people who won't be carrying the can when things go wrong. I offer good houses to good people, so I Am The Agent gets those good tenants directly to me for very modest money.

5 February 2019
Unprompted review
Rated 5 out of 5 stars

What a great way to let

What a great way to let, I found it easy and had a result within days, could not recommend enough and will certainly use again

24 January 2019
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Sean,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you for many more years.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Top quality service

Top quality service. Really easy process. Never had to wait long to speak to someone whenever needed to contact the I am the agent team. Highly recommend these guys, particularly in a competitive market.

16 January 2019
Unprompted review
Rated 5 out of 5 stars

Great job done by I Am The Agent

We just dealt with I Am The Agent for the first time and we are incredibly pleased. Moving houses is always a stressful time, but Claire and Harriet did a wonderful job! It honestly is our first positive experience in dealing with estate agents, ever. Therefore, we would recommend them 100%!

11 January 2019
Unprompted review
Rated 5 out of 5 stars

I am the agent is an extremely helpful…

I am the agent is an extremely helpful and efficient company. Everything is transparent and extremely good value. Would recommend this company 110%.

10 December 2018
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Mary,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. You have been amazingly supportive to us and the team are so appreciative for that.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you for many more years.

Kind regards
Client Services Team

Rated 5 out of 5 stars

I have chosen I am the Agent to let my…

I have chosen I am the Agent to let my property. I am very pleased with the out come. Pretty easy process from start to finish especially if you love being independent and cost effective too.

would recommend the agency with out hesitation.
Special thanks to Lynton .

15 September 2018
Unprompted review
Rated 5 out of 5 stars

I Am The Agent

My experience with I Am The Agent was very pleasant. Lynton, the agent in charge of negotiations with us, was very attentive to our needs and engaged with the whole process from start to finish, always guiding us through the way and replying to our every query immediately. With a very professional attitude Lynton provided us with the necessary attention to go forward with the process and conclude it properly, going even beyond his duties in order to reassure us, all the while being friendly and diplomatic.

1 September 2018
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Anna,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you for many more years.

Kind regards
Client Services Team

Rated 5 out of 5 stars

13a Greenwich church street

Lynton has been a great estate agent! As he has provided us with immense support along the way, he is always really friendly and helpful.

31 August 2018
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Dominique

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you for many more years.

Kind regards
Client Services Team

Rated 5 out of 5 stars

I am the agent was a fantastic company…

I am the agent was a fantastic company to work for. Helped us out greatly during the process and bent over backward to make sure we got our selected property. They went above and beyond. Highly Recommended!

28 August 2018
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear James,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. .

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you find a new home.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon and good luck in your new home, we hope it's filled with many happy memories.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Great company used for over 7 years…

Great company used for over 7 years (sorry I have taken an age to post), always on hand to help, great team, reliable and get results. I wouldn’t hesitate to refer, I have used larger brands (that have had millions) and cheaper competitors and they were incomparable to I Am The Agent on service levels and results I have over 17 properties and would always use them. You guys save me a lot of time and money!!

27 August 2018
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Ben

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. .

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Good website to navigate plus excellent…

Good website to navigate plus excellent back up service from the staff managing the customer services desk.

1 August 2018
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Neil,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you for many more years.

Kind regards
Client Services Team

Rated 5 out of 5 stars

superb company

superb company - their system really works well saving money (and time). Have been using now for several years and extremely happy with their service!

13 June 2018
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Jonathan,

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations and it means a lot to us. .

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon.

Kind regards
Client Services Team

Rated 4 out of 5 stars

Good customer service

Good customer service. Prompt and helpful.

7 May 2018
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Joanne

Thank you very much for taking the time to review us on Trustpilot, we rely heavily on recommendations.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.


The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Once again an excellent service from…

Once again an excellent service from IATA. Property uploaded to Rightmove first thing in the morning and by noon the same day was shaking hands with new tenant. Couldn't ask fo rmore.

20 April 2018
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear John,

Thank you very much for taking the time to review us on Trustpilot.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.

We are so glad that our platform allowed you to find a tenant so swiftly.

The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon.

Kind regards
Client Services Team

Rated 5 out of 5 stars

Amazing service, don’t think twice!

I decided to give a chance to I am The Agent to let out our property in London. And I am so glad I did that instead of any real estate agency as everything went so smoothly with a very small charge. We got an offer for the asking price on the day and everything was sorted in a week.
It was my first time letting out a property so was a little nervous but Kris and Lynton has been very professional and helpful throughout the process. They responded to all my questions so quickly and in a very informative manner, I was very impressed. I bought the whole shebang and also inventory service they provide. They did a very thorough job on credit checks and prepared a good tenancy agreement where you can make amendments if you would like. Inventory clerk was very good and detailed too. Our tenants were very happy with their service as well. I couldn’t have asked for more. I would recommend them to anyone and hope they keep up the amazing work they do. Thank you Kris and Lynton!

28 January 2018
Unprompted review
I Am The Agent logo

Reply from I Am The Agent

Dear Gulin,

Thank you very much for taking the time to review us on Trustpilot.

At www.iamtheagent.com we do aim to provide a very high level of service, but at a fraction of the cost of a traditional estate agent. We are delighted to have been able to assist you.

We are so glad that our platform allowed you to find a tenant so swiftly.

The client services team works very hard to give all our clients the best service possible, as such they really appreciate such a positive review and recommendation.

We look forward to helping you again soon.

Kind regards
Client Services Team

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