The Hyde Group Reviews 

So my rent is going up to 311 a week for a 3 bedroom it’s so high that I have to move out how can anyone afford this and how does it’s make sense that another Hyde person that lives in a different area and has a 3 bedroom house with Hyde rent is 177 a week

Friendly helpful staff. Both in office and in home. Thanks Hyde.

The workman that was so nice friendly and polite, he sorted out the problem straight away check it all and said if I had any further problem to Hyde and get them out again.

From when I was reported to someone coming to look at it and saying it needed doing and getting it done was very fast person that came to fix the windows did a great job i can't fault any thing thank you very much

She done it very well what she came to

Excellent service from Nadia at Hythe New Homes
Nadia has been absolutely fantastic throughout my purchase. From the very beginning she was friendly, professional, and incredibly attentive. Buying a property can be stressful at times, but Nadia was always responsive, understanding, and genuinely empathetic, which made a huge difference.
She kept me well informed, answered questions promptly, and was always willing to help whenever I needed clarification or reassurance. Her professionalism and positive attitude made the whole process feel much smoother and more manageable.
I’m very grateful for her support and would highly recommend Nadia to anyone purchasing through Hythe New Homes.

The contractors doesn't clean up after the jobs, leaving the areas they work dirty.

Repairs should be made anytime each resident moves in to suit their condition

The contractor, Andy was on time, efficient, and done the job to a very high standard. He was very friendly too.

However, he was and time i am so pleased with the job my shower was up and running the engineers dont a fantastic job

The worker that carried out the repair was helpful, easy to communicate with and in my opinion did a very good job. Thank you.

On time no fuss

Punctuality, good service and kind staff

Tradesman was amazing friendly polite got job done 💯

Fantastic job

We are finally back on the property ladder with our dream home thanks to Hyde, in particular Shenka at Whitstable Heights who helped us through the process from start to finish.

We had mixed experiences with sales teams on other shared ownership developments but Shenka went above and beyond. Approachable and friendly whilst remaining professional. Explaining each part of the process which was quite daunting initially. Couldn’t be more pleased!

Our house was maintained very well whilst we waited for completion. Handed over clean, grass cut and ready to make our home, with a bow on the front door, a lovely gift and a much enjoyed bottle of champagne.

So far, The Hyde team themselves have also been great. I like the personal touch you get with our very own product quality representative.

Top work so far Hyde!

Was told it will take 10 working days which is really 14 days. I received the Payit link. It did not work.

Hyde said I can wait another 10 working days for another link or ask for a form which can take 28 days.
As the link may not work again I had no option but the form. They tell me its impossible to get the department who sent the link to just send another. Payit links take under a minute to create.

Their email response was they acted promptly to ensure I received my payment in the agreed timelines which is a lie as its now late. On the email form i asked them to deal with it asap as its now late. Hyde confirmed they did not forward the email with my message just the form so the payment team have no idea i have already waited 17 days

Rubbish service as always. Every thing they do is wrong since the day I moved in. They never do a single thing right.

They promise the compensation will not be added to my Hyde account balance I have yet to see if that's true or not as its a nasty habit they have.