Hutch Houseplants Reviews 

353
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Jenna was incredibly helpful and patient ! The plants were delivered with a great deal of care and in excellent condition! What a great service !

Rated 5 out of 5 stars

Wonderful plants, healthy and great selection. This shop is always my highlight when visiting Exeter. I just received my order of anthurium warocqueanum through the post and I am thrilled! I bought th... See more

Rated 5 out of 5 stars

I live in Australia so sending a gift, while supporting a local business can often have its challenges but Hutch Houseplants made it so easy. I messaged them directly for some assistance with a pot wh... See more

Company details

  1. Plant Nursery

Written by the company

Hutch is an independent shop based in Exeter, and selling online and shipping around the UK, specialising in rare and exotic houseplants, bespoke terrariums, books, accessories and plant related gifts


Contact info

4.8

Excellent

TrustScore 5 out of 5

353 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(353)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good quality

Really impressed with selection and information on the plants available. Also the quality of the plants when they arrived were excellent

4 May 2022
Rated 5 out of 5 stars

Great plant shop

Great plant shop. I bought several plants, they are looking great. Apart from the calathea but I’ve heard they are very temperamental. I’ve learnt a lot since having my new babies in my house.

23 April 2022
Rated 1 out of 5 stars

I purchased a gift voucher for my son…

I purchased a gift voucher for my son as a house warming present. I had no problem with the initial order, the voucher with a code was e emailed to me very quickly. What I am disappointed in is the fact that my son has not received an e mail, as I requested , to inform him of this gift (Because this is his first home I had spent a while thinking of the message I wanted to put with this upon him opening up the e mail ) I left it a couple of days before e mailing Hutch to explain that this message was not recieved by my son. This was 6 days ago and I have not received any response from Hutch. For this reason, I am only giving a one star as I don't believe this to be very good customer service.

10 April 2022
Hutch Houseplants logo

Reply from Hutch Houseplants

Hi Carole,

Thank you so much for your order. We're really sorry to see you've had problems getting a gift voucher sent out and that you haven't heard back from us. We haven't been able to locate any emails from you about this, which is why we hadn't yet been in touch!

However, we're really keen to try and get this resolved for you as soon as possible, so have emailed you seperately to see what we can do to help out.

Once again, please accept our apologies and we look forward to hearing from you!

Hutch Houseplants

Rated 5 out of 5 stars

I saw your shop while we were staying…

I saw your shop while we were staying in Exeter, our son has a huge collection of different plants and as it was his birthday on 4th April I decided to add 5 more to his already large collection.
I was pleased with how quickly they arrived and also how they were packed.
Will definitely be ordering from you again. 😊

5 April 2022
Rated 5 out of 5 stars

Great Service

Very happy with the amazing service, plants arrived a lot sooner than expected and packaged with tremendous care. Just Perfect, thank you.

29 March 2022

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