hungrypanda.co Reviews 

The food was an hour late and completely cold. There was no way to contact the restaurant. When I called hungry panda the line said to use the app and then hung up.
I couldn't login to the app, it's a terrible system. Useless service. Will never use again

There is an unknown white liquid on the takeout, contact the customer service business rider phone can not get through, never encountered this situation, too disgusting, must l refund

Courier very polite and consider, best service comparing with other delivery companies.

Worst waiting times I’ve ever seen. Rude drivers and food is always cold🥶

Delivery cyclists in Melbourne AU have zero road awareness.

I just was in an accident where a delivery cyclists swung out wide on a busy Melbourne street causing me (also on my bicycle) to veer towards the centre of the road. After passing and coming back into the bike lane, the driver proceeded to speed up the inside of me which resulted in my front tyre getting caught in tram tracks and me losing control and crashing. The driver was not apologetic and refused to acknowledge any wrongdoing, even though it’s illegal to overtake on the inside in Australia.

The Hungry Panda delivery drivers should not be on the road as none of them have any idea how to commute properly.

Their bike deliverers in the city drive fast and dangerously on the footpaths. After nearly being knocked down I would never use this delivery service...even before reading other reviews.

Luv this place! Wentworth st or petticoat Lane Market
Lovely people, great food.

Very nice atmosphere.

All restaurant owners please read. DO NOT use Hungry Panda for deliveries. They are complete frauds. They activate discounts for customers on their own and charge it to merchants without their permission. They have done that with me repeatedly even after I caught them. They also issue full refunds to customers without checking with the merchant. COMPLETE FRAUD COMPANY!!!

Fast and efficient delivery here in the UK. No complaints whatsoever. Seems a different story in other countries...

No customer service. How can you operate

I wish I could leave zero stars. I placed an order and the app said continual delays due to the restaurant. Not true. I called the restaurant over an a
Hour after I placed the order and they had no idea about the order. I called my courier and he was definitely at his residence (heard people, tv on, dogs barking). The worst thing is that the restaurant doesnt receive your order once it’s placed and paid for - it’s the delivery person that goes to the restaurant, orders and pays for your food. So almost two hours go by - the restaurant talks to the delivery guy who swears he’s on his way. Do the restaurant in an act of good faith starts making my order. Well the delivery guy never showed up. So I’m out my 100 dollars and the restaurant is out their food cost - except I couldn’t let that happen and I drove and picked up and paid for an h
Order I had paid for OVER TWO HOURS EARLIER. What an absolute scam,

its just a company like China， very good and working hard staff，and very poor systerm of user friendly and dumb leader head～

Received a wrong food item. I was not able to reach out to the company. The customer service number and email available online are absolutely useless. Will never use it again.

WHAT A HEADACHE THIS DELIVERY COMPANY IS. Cold always late food. So many issues & Customer service cannot speak English properly which makes any communication impossible. This business is gross.

They hijack the restaurants web site and you fill out the order thinking you are using the restaurants site. I realized that before finishing my order and stopped before paying AND YET, my CC was charged!!! How did they get my CC #?? Now they want to take 10 days to refund, but I called my CC company and had them put a hold on the card. Since I don't know where they got the #, I'll have to assume that they are either hacking into Chinese restaurants client base, or that they are in cahoots with them. They are the last company I will ever do business with.

Do not use this service! My card was charged, the website said order was confirmed and a time to collect it. I went to the restaurant and they told me they have never heard of hungry panda and the order was never received. I called hungry panda for a refund but the phone menu terminated the call. My bank is now disputing the charges on my behalf. Do not trust!

This is a total scam. The restaurant I ordered from via hungry panda never received the order. The email I received supposedly from hungry panda advising that my order was ready, contained a mobile number which I rang and was told my order was ready. The order was not ever received..... My money taken though. SCAM

Customer service runs you in circles then hangs up when trying to get a simple refund request for an order placed to a closed restaurant, horrible service, terrible employee attitude when explaining the situation, app is unfinished and they jerked me around and would only call back at 1am on weeknights or in the middle of a standard work day, and now auto-hang up when I try to ask for help at all. Never using them again. Be aware that placing orders through Google services using hungry panda may not even go to the correct restaurant, and then they'll pocket the money and hang up on you.

Put in an order today with BZ Burger - Kippax Holt, which is about 3.8km from where I live, at 12:30pm through HungryPanda, payment processed very quickly and ETA provided 1:21pm-1:34pm. We waited until 1:40pm, still nothing so I called the store to be told "we did not receive any order from HungryPanda". While on the phone with BZ Burger staff, a HungryPanda's walked into the restaurant to "place" my order. I now have to wait for the food to be made and delivered, all over again while starving. Food arrived at 2:01pm with no apology from the HP staff.

What a horrible experience. Never again.

We ordered 2 meals via Hungry Panda from a restaurant .25K away. They advertise 15 min delivery. After 3/4 hour, rang them and they said the driver would not answer his phone but the food had been cooked in time. After an hour it arrived - COLD. No apologies just a meal that was binned. Think carefully, it is a never again for me!