Howkins & Harrison Reviews 

1,000
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 162 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff for making property transactions smooth, successful, and much less stressful than expected. Consumers also deeply appreciate the prompt communication, quick response times, and remarkably efficient support provided throughout the entire buying, selling, and renting journeys. However, some people mentioned experiencing frustrating communication delays, unresponsiveness, and difficulties when trying to arrange viewings or follow up on properties. A few reviewers were not happy with unprofessional staff behavior, unreturned messages, and a persistent perceived lack of proper attention during their personal interactions.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are consistently friendly,... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives are consistently... See more

Response time

Users describe positive interactions with response times, frequently highlighting fast and efficient... See more

User experience

Consumers find user experience to be exceptionally satisfying and seamless. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just a quick note to say a big thank you to Vikki @ Howkins and Harrison Northampton branch for being so helpful in finding a contractor to come and fix our oven that decided to stop working just... See more

Company replied

Rated 5 out of 5 stars

Martin, Karen, Cally and Amy, along with their support staff from the Howkins and Harrison Towcester office, helped make the move in our new home an excellent one. They provided solid information and... See more

Company replied

Rated 5 out of 5 stars

From the very start of our experience we felt very confident that our house sale was in safe hands . The video and photos were far better than our previous estate agent and they organised 4 viewings o... See more

Company replied

Rated 5 out of 5 stars

I’ve been with howkins and Harrison around 13 years there service has always been great .. since Drew has joined the team I feel this service has got even better Drew really goes out of his way... See more

Company replied


Company details

  1. Real Estate Agents

Information provided by various external sources

Founded in 1888, Howkins and Harrison is an established firm of property advisers committed to helping clients in the residential, commercial and rural sectors. Offices in Rugby, Northampton, Daventry, Atherstone, Towcester, Lutterworth, Ashby de la Zouch, Henley-in-Arden and London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(1,000)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

We had previously marketed the property…

We had previously marketed the property with another local agent who we thought had the best local knowledge , we had only a few viewings without any firm offers , and disappointingly the agent just lost interest very quickly . On the other hand HH were true to their word with superior marketing which led to immediate positive viewings and a firm offer . Throughout HH provided proactive feedback .

9 July 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

First time buyers with Jessica

We have been working with Jessica with the process of buying our first house, from the first point of contact its been a great experience was able to book in a viewing for the next day, Jessica was able to answer any questions we have had if not straight away by the next day after confirming with the property owner.

27 June 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Professional, friendly and empathetic

Very professional, respectful and responsive Agency. Tracie Bloor has been our contact and I have nothing but positive things to say - any issues or requests, we could always count on Tracie’s prompt response and help. She’s always been caring, empathetic and friendly, taking our matters seriously. Lovely person through and through!

31 May 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Great Service

Lisa was very helpful and was the one who got us a viewing on a property that we have now the keys for and are very thankful to Lisa for her quick responses and answers to all our queries so Thankyou Lisa

30 June 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

As tenants we had a great experience…

As tenants we had a great experience with H&H from start to finish. Lisa was diligent, professional and very friendly, thank you Lisa, you made everything so easy. Would definitely recommend!

27 June 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Excellent experience

Lisa Swinnerton, has an excellent way of managing property, I was leaving at 28 Prestwick way Chellaston derby and during my stay it was a beautiful experience, when moving out of the property, I almost have issues with the agent but Lisa managed every thing we and I am so happy with everything.

26 June 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Quick viewings

A big thank you to all the team at Ashby.
Very quickly had viewings and soon found a buyer.

15 May 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Drew goes the extra kile

Drew has, once again, gone out of his way to help. He has attended out of working hours to arrange access for a contractor, as well as coordinating multiple other parties to get a repair moving.

19 June 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Howkins & Harrison were very professional

Howkins & Harrison were very accommodating and professional with our requests to view the rental property, and this level of service continued throughout the process.
The communication from Lisa was also very good, and I would recommend them to any potential landlord or tenant.

18 June 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Excellent rental experience

This is the first time we have rented a property and I have to say that the staff at Howkins and Harrison made it a stress free experience. From the first time we were shown around the property prior to renting, through to the end of the rental period, everyone was extremely helpful, professional and also friendly. A special mention to Nicole Ashenden who was the person we dealt with mostly during our stay, not only does she have excellent communication skills, she also has a lovely personal touch giving us information about the area and made our stay at the property a thoroughly enjoyable one. Thank you all at Howkins and Harrison, Graham and Helga

15 May 2025
Unprompted review
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Reply from Howkins & Harrison

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Rated 5 out of 5 stars

Perfect service during our sale

David and the team secured us a sale at the asking price within days. He communicated with us quickly and honestly at every stage. In addition, when we were unable to, he visited the property for us to keep everything on track during the sale. I would recommend using H&H to anyone wanting to sell a property in Northampton.

5 June 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

To anyone fortunate enough to have Lisa…

To anyone fortunate enough to have Lisa handle the rental property is going to have not only some one with a totally professional capabilities, prompt service and efficient. They will also have a person with genuine care who in the 6 years of renting through Howkins and Harrison has been excellent in every way. I cannot sing her praises highly enough, a huge thank you Lisa.

26 May 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 3 out of 5 stars

First time buyer

I’ve been asked 3 times by H&H to leave a review so I’ll be honest about my experience.
This was my first time buying a house and it ended up being quite a stressful experience. There were some delays due to work needing to be completed on the house and Xmas closures which couldn’t be helped. My solicitors were also ridiculously slow towards the end which added to it however the constant chasing from H&H for updates from me didn’t help the stress levels.
They’re a lovely, friendly bunch of people and for their client the seller, they did a great job pushing to get the sale through, however as the buyer it was a bit too much at times to constantly be chased.
I don’t have previous experience to compare to but friends have said they didn’t have to get involved at all so maybe it was just a unfortunate set of events 🤷🏼‍♀️

24 May 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you for sharing this information, if you would like to discuss this in further detail please email marketing@howkinsandharrison.co.uk.

Rated 5 out of 5 stars

Excellent company

What a great experience from start to finish nothing was to much trouble for Nadine and Kate always there ready to help. Was all sorting and moved in within 3 weeks .

14 April 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Howkins and Harrison Daventry branch…

Howkins and Harrison Daventry branch recently handled the sale of my property in a professional and impeccable manner. Angela was just amazing every step of the way, following the sale process in a professional manner whilst maintaining her warming personality and keeping everyone informed of progress.
To say I would recommend Angela and the Daventry branch to anyone looking to buy, sell or rent would be an understatement.
Thank you Angela for your dedication and commitment to what can be a very stressful situation.

13 May 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Drew Stewart

Drew is the most helpful property manager I have dealt with.
He always delivers an excellent standard of service as promised.

Thank you Drew

8 May 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

Rated 5 out of 5 stars

Howkins and Harrison and especially…

Howkins and Harrison and especially Lisa Swinnerton have been Amazing during our selling our home and I could not be happier they are punctual, polite, fast and efficient in every way possible. Brilliant estate agents and Lisa is a credit to you guys she went out of her way to help me and I can’t thank her enough!!

20 May 2025
Unprompted review
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Reply from Howkins & Harrison

Thank you!

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