House Decor Interiors Reviews 

164
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is my third time returning to order from House Decor Interiors over the last 10 years and each time they have gone above and beyond to assist me! The blinds are beautifully made and I’m super ple... See more

Company replied

Rated 5 out of 5 stars

Blind bought as a gift for new baby’s room. Sample service was prompt and provided a sample large enough to match colours. Phoned to gain estimate of completion - Joanne was extremely helpful and emai... See more

Company replied

Rated 5 out of 5 stars

Very easy ordering and prompt delivery. The fabric ordered was also very competativly priced. I was kept informed about the package delivery and a small Q I had was dealt with by customer service wh... See more

Company replied

Rated 5 out of 5 stars

Amazing experience! We bought two large blinds a few years ago that needed repairing as the control units were no longer working effectively. We were advised to send them back in so they could be prop... See more

Company details

  1. Curtain Supplier and Maker
  2. Blinds Shop
  3. Fabric Store
  4. Interior Designer
  5. Wallpaper Store

Written by the company

Online Retailer for Designer Fabrics and Wallpapers. In-house Workroom for Made to Measure Curtains and Roman Blinds. We offer measuring guides and room ideas for home decor inspiration. Tailor-made quotations available via the website or email.


Contact info

4.8

Excellent

TrustScore 5 out of 5

164 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(164)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication great

Communication great
Curtains great
Well made

Delivery great

16 February 2025
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* Review. Joanne @ HDI

Rated 5 out of 5 stars

Fantastic Customer Service

I have ordered a number of blinds through House Decor Interiors and they have been beautifully made and have arrived promptly. Excellent customer service. Would highly recommend.

20 January 2025
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind review and 5*s, it is much appreciated. Kind Regards, Joanne

Rated 5 out of 5 stars

Roman blind was extremely well made

Roman blind was extremely well made, really very pleased. Measuring instructions were easy to follow and ordering process was very simple with updates along the way. Highly recommend and I would use House Decor Interiors again.

20 January 2025
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for the 5* Review and kind words. We look forward to hearing from you again soon. Kind Regards, Joanne @ HDI

Rated 5 out of 5 stars

Excellent service and product

I ordered both a Roman blind and a pair of curtains for my cottage and am delighted with both. Joanne was very helpful when the fabric I chose was no longer available. They have been beautifully made, were delivered on time and were easy to order on the website. I would definitely use them again, thank you so much

16 January 2025
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* Review! Always happy to help and we would love to see some photos. Kind Regards, Joanne @ HDI

Rated 5 out of 5 stars

Great product and service

Received by curtains today and they are amazing, the quality is top notch and we also got a bonus of some extra/spare material. Kept us updating on progress throughout which was great and really helpful when we had any questions. Would 100% recommend.

29 November 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* Review! Much appreciated and we look forward to hearing from you again soon. Kind Regards, Joanne @ HDI

Rated 1 out of 5 stars

Great quality items but awful service avoid at all costs.!!!

I ordered 4 rolls of wallpaper from this company and whilst there was nothing wrong with the order when I emailed to ask for a partial return and refund as we didnt need all 4 rolls in the end. I was told refunds have to be actioned within 10 days ( we were outside this). My email response from the company was curt and rude. My husband called to query this information as it doesnt seem in line with other company's returns policy and he was hung up on by the advisor (Joanne). Poor customer service such a shame that we wont use them again!!

19 November 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Our returns policy is available to view before/during/after an order is placed. Thank you for your feedback.

Rated 5 out of 5 stars

Very good communication and service

Very good communication and service. Quick delivery. Quality curtains. Well made and finished. Very pleased.

12 September 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* Review. We are always happy to accommodate delivery for a time to suit you. Kind Regards, Joanne

Rated 5 out of 5 stars

Curtains supplied

House Decor Interiors have made my curtains beautifully. The cost per yard of the fabric was less than the amount quoted by a well known chain store. The customer service was always available at the end of the phone for friendly advice and I am happy to recommend this company 100%!

12 September 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your 5* Review and kind words! They are much appreciated. Kind Regards, Joanne

Rated 5 out of 5 stars

Very impressed with House Décor…

Very impressed with House Décor Interiors. Excellent help and communication at all stages from Joanne and an excellent service from the courier, providing accurate updates and a live map and delivery countdown.

5 September 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* Review! Always happy to help with DIY projects. Kind Regards, Joanne

Rated 5 out of 5 stars

Well made good quality curtains …

A few months after ordering a roman blind, decided to order curtains to match. Unfortunately company didn’t have enough fabric, then we were told that particular pattern was being discontinued by manufacturer. Huge disappointment. House of Decor were very helpful suggesting some alternative fabrics they had in stock, sent samples and I chose a suitable pattern to work in with blind.
Curtains arrived, look fab, well made and excellent quality.

16 August 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* Review! Such a shame for the original fabric but I'm glad we were able to find one that works just as well. Kind Regards, Joanne @ House Decor Interiors

Rated 5 out of 5 stars

Excellent quality, extremely happy customer

This was my second order of custom-made curtains from House Decor Interiors and I’m just as delighted this time round. They are beautiful quality and they look fantastic. I don’t know how they do it for such a reasonable price, but I’m not complaining!
I would use them again like a shot.

14 August 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* Review! Hope to hear from you again soon. Joanne @ HDI

Rated 5 out of 5 stars

Satisfied Customer

Very good customer service and prices are excellent. Joanne could not have been more helpful. My fabric arrived within a couple of days and was extremely well packaged. I have no hesitation in recommending this company and would certainly use them again.

22 July 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* Review! We look forward to hearing from you again soon. Kind Regards, Joanne

Rated 5 out of 5 stars

What more could you need from such an exemplary supplier?

We have ordered 5 times from HouseDecor since summer 2022, starting with motorised roller blinds and then 4 separate sets of curtains. Everything has always been expertly made and from a wide range of fabrics that rival or better any other online based curtains and blinds offering. Communication is just the right level of detail and Joanne is always very responsive. Don’t be led to thinking that other online firms will be cheaper because the unit fabric costs appear lower. The all-in price for the finished curtains will not be and the quality is very unlikely to be surpassed. On at least two orders, we requested delivery within a shorter timeframe and each time the goods arrived earlier than originally expected. Above all, the only occasion we did have a problem with faulty motors on our blinds, Joanne did everything in her power to resolve the situation even though the motor supply was really outside of their control. And on every order, we have received exemplary guidance with details such as tweaking measurements to avoid having to order more fabric than is necessary. Or whether to have a pair or single curtain on a certain window. What more would you want from a supplier? Highly recommended!

11 July 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* Review! We will always do our best if you have a shorter timeframe. Look forward to hearing from you again soon. Kind Regards, Joanne

Rated 5 out of 5 stars

Beautifully made blinds and cushion covers

This is our fourth order with this company and again we are absolutely delighted with our blinds and cushion covers! They are beautifully made and look stunning. Fantastic communication throughout from ordering to delivery. They also picked up that I had ordered the wrong lining for the fabric I had chosen and changed this for me. Really amazing service, would highly recommend.

21 June 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Always a pleasure to hear from you. Thank you for your kind words and 5* Review! Kind Regards, Joanne

Rated 1 out of 5 stars

Avoid this company at all costs

Very poor service from the start and only got worse, I placed 2 orders for blinds and fabric, I was given estimate times for completion but obviously I wanted asap, I was emailed to say the blinds were ready however a week on and still no blinds so after chasing again they said they were expecting me to tell them when I want them, how ridiculous, the fabric again was supposed to be delivered last week but again that has been delayed, this company has a book of excuses so be warned

19 June 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

We welcome all feedback and we are sorry to hear your experience did not meet expectations. Kind Regards, Joanne

Rated 5 out of 5 stars

Exceptional

Exceptional. I'd been looking for blinds for a while but House Decor Interiors have a completely different (and far more inspired/interesting) range of fabrics from other sites that I had looked at. Not an easy decision, we're basically revamping the entire house, so I ordered a few samples to help in the decision making.

So far I've had two sets of blinds delivered and they're exceptional - top quality fabric and the manufacturing is spectacularly good. I have a few more rooms to go and I know where I'll be getting my blinds from. Maybe a tad more expensive than other sites, but you absolutely get what you are paying for, they're really excellent

14 June 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* Review! We look forward to hearing from you again for the next rooms. Kind Regards, Joanne

Rated 5 out of 5 stars

Speedy delivery

They company were very helpful. Ordering was really simple and arranged a different delivery address from card payment address without any discrepancy. Fabric arrived before the time stated. Very happy with the service and will certainly use this company again.

20 May 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your 5* Review and kind words! We look forward to hearing from you again soon. Kind Regards, Joanne

Rated 5 out of 5 stars

Fabulous Roman Blind

Having found the fabric I was looking for on the website, to completing the measurements on the easy to follow guide & then receiving the price-brilliant. Once order confirmed, I was updated with expected make-up and delivery time. Blind delivered on the day as requested, it is now in situ in the en-suite. Very pleased with the fabric & quality of the finish. Great service would not hesitate to use again.

10 May 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your kind words and 5* review! King Regards Joanne @ HDI

Rated 5 out of 5 stars

Returning customer

This is the second time I have used House Decor Interiors for curtains. I'm back because they are so good!. Couldn't be more helpful, keeping me informed at every stage. Finished product is perfect, beautifully made and value for money.
I'll be back..

18 April 2024
Unprompted review
House Decor Interiors logo

Reply from House Decor Interiors

Thank you for your 5* Review and coming back for another order. We look forward to hearing from you again soon. Kind Regards, Joanne

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look