Houfy Reviews 

628
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight significant cost savings, often finding rentals hundreds of dollars cheaper due to the absence of hidden fees. The platform is praised for its user-friendly website, easy navigation, and robust tools for both guests and property owners. Many appreciate the direct booking process and clear communication with hosts, contributing to a smooth and pleasant overall experience. However, some people mentioned that hosts occasionally struggle to attract organic bookings, requiring personal marketing. A few others found certain booking process elements, like calendar functionality or final details, to be clunky or cumbersome.

What people talk about most

User experience

Users describe positive interactions with the platform's user experience, frequently highlighting its ease of... See more

Website

Clients share positive opinions on the website, frequently describing it as easy to use, simple, and clean,... See more

Booking process

Reviewers highlight positive aspects of the booking process, with many customers finding it easy, simple, and... See more

Price

Consumers find price to be positive, often highlighting the absence of extra service fees and hidden charges,... See more

Service

People report positive experiences with service, often highlighting the absence of extra service fees and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very new to short-term rentals and I appreciate the contract and insurance that were offered. There was also a warning about a last minute reservation that I should have heeded. My Ring doorbell... See more

Company replied

Rated 5 out of 5 stars

This house is AMAZING! We've booked here several years in a row now. It is the perfect location- close to restaurants, bars, grocery stores, shopping, and activities but far enough away that is is p... See more

Rated 5 out of 5 stars

An amazing platform for renting out your property. It allows direct contact with guests and charges no commission. The subscription is very affordable compared to similar platforms. Houfy also offer... See more

Company replied

Rated 5 out of 5 stars

Houfy website works better and is easier to use than Airbnb and VRBO. It also works with no issues unlike the other well known sites. The fact that there are no fees with Houfy that have become more a... See more

Company replied


Company details

  1. Vacation Rental
  2. Cottage Rental
  3. Holiday Apartment Rental
  4. Holiday Home
  5. Holiday Apartment
  6. Vacation Home Rental Agency

Written by the company

Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world. Our mission is to empower everyone to book direct and save on service fees. We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!

Our mission is to empower everyone to book directly and save money

Written by the company

We're committed to our members!
At Houfy, we are driven by the belief that every host deserves the freedom to book direct, retain control over rental agreements, and foster open communication with their guests (Know your guest). We're revolutionizing the vacation rental marketplace by providing a platform that empowers our members to take charge and simplify the process of direct booking. We understand that it's your property, your money!

Earn up to 15% more with Houfy

Take Control of Your Short Term Rental Business Today

With houfy you could be enjoying... Commission & Service Free bookings... Direct & Immediate Payouts ...... Unrestricted Control of Your Business... Direct contact with your guests..... Industry Leading damage deposit alternatives

Contact info

4.8

Excellent

TrustScore 5 out of 5

628 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(628)

236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love the real customer service.

I love the real customer service.

16 May 2026
Houfy logo

Reply from Houfy

Thank you so much! Providing genuine, personalized service is what we strive for, and I'm thrilled it made a difference for you.

Rated 2 out of 5 stars

No traction

In well over a year (close to 2), I received one booking for multiple properties I have listed.

Obviously, this application has a very, very long way to go.

12 May 2026
Houfy logo

Reply from Houfy

Hi — Nicholas here, on the Houfy team. I appreciate the honesty and I want to give you an honest answer back.

Houfy isn't Airbnb, and we never will be. We're built Houfy as a commission-free direct-booking layer — the model works best when hosts drive their own guests through social, repeat bookings, and their own marketing, and use Houfy to take the booking without losing 15–20% to fees. That's a different value prop than a pure demand engine, and we should probably do a better job of setting that expectation upfront.

That said, two years and one booking across multiple listings is worse than what we'd want even within that model — which usually means something fixable. If you're open to it, send me a note at info@houfy.com and I'll personally look at your listings and tell you straight what I see. We're also investing more in paid guest acquisition this year, which should help shift the picture.

Either way, thanks for the feedback.

Rated 5 out of 5 stars

Easy set up

Easy set up, did what I needed it to do.

1 May 2026
Houfy logo

Reply from Houfy

Thanks for the review! That’s exactly what we aim for—simple, efficient, and user-friendly.

Rated 5 out of 5 stars

We love the tool

We love the tool - it has been a big blessing keeping our vacation home automated.

20 April 2026
Houfy logo

Reply from Houfy

We appreciate the feedback Peter & Katie! Knowing that our platform helps you automate your rental—saving time and effort—is exactly why we built Houfy. We're glad to have you in our community!

Rated 5 out of 5 stars

Gulfport Golf Trip

The location and value can’t be beat. We will return for our fourth stay when we come back to the Gulfport area.

8 May 2026
Houfy logo

Reply from Houfy

Thank you for choosing Houfy for your Gulfport getaway! We are thrilled to hear the location and value were perfect for you. Providing a seamless direct-booking experience is our top priority, and we can’t wait to welcome you back for your fourth stay. See you soon!

Rated 5 out of 5 stars

Easy renting

Easy and direct

1 May 2026
Houfy logo

Reply from Houfy

Thank you for the review Gregory! We’re so glad to hear you found the process easy and direct. Happy travels!

Rated 5 out of 5 stars

Easy booking

Easy booking, no fees.

3 May 2026
Houfy logo

Reply from Houfy

We love hearing that! Our mission is to keep booking simple and affordable by cutting out those middleman fees. Thanks for the 5-star review Lou Ann!

Rated 5 out of 5 stars

I love Houfy

I love Houfy. It’s user friendly and it makes it easy for my guests to make reservations with me.

30 April 2026
Houfy logo

Reply from Houfy

Love hearing this. Making it easy for hosts and their guests is the whole point — thank you for being part of Houfy.

Rated 5 out of 5 stars

The site was easy to use

The site was easy to use. Response was very timely and communication was quick.

11 April 2026
Houfy logo

Reply from Houfy

Thanks for the great review! Glad to hear the site was easy to use and that communication was quick and responsive — that’s exactly what we aim for.

Rated 5 out of 5 stars

Snowbird Savings

Being able to work directly with a Host feels reassuring and saves me a hefty fee for my yearly 3-month Snowbird rental. The whole process is easy with Houfy.

1 January 2026
Houfy logo

Reply from Houfy

Thanks Mary

Rated 5 out of 5 stars

We had such a lovely and memorable stay…

We had such a lovely and memorable stay at the farm house for our son's wedding! Very cozy and spacious. Plenty of room to entertain the wedding party and prepare for the big day! Stories and laughter around the firepit was especially wonderful. Beautiful sunsets overlooking the venue was a treat! Super convenient for the wedding weekend and experiencing true kindness from Laura and John made our most important day perfect!
Communication on Houfy was clear and easy to use.

26 March 2026
Houfy logo

Reply from Houfy

Thank you Kristen

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