Houfy Reviews 

627
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 256 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting its user-friendly website and seamless booking process. Customers particularly appreciate the significant cost savings due to the absence of commission fees, making vacation rentals more affordable. Many find the service excellent, noting the ease of direct communication with hosts and the overall smooth experience from booking to stay. However, some people mentioned occasional issues with the website's functionality, such as difficulties with date selection and payment prompts, which required direct host intervention. A few other people also felt that the platform was cumbersome or that they had not received bookings despite listing their properties for an extended period.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, frequently praising the platform's ease of use and... See more

Website

Clients share positive opinions on the website, frequently praising its ease of use and navigation for both... See more

Booking process

Reviewers mention positive feedback about the booking process, often describing it as easy, simple, and... See more

Price

Customers consistently note positive experiences with price, appreciating the absence of extra service fees... See more

Service

Consumers find service to be positive, often highlighting the absence of extra service fees as a significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very new to short-term rentals and I appreciate the contract and insurance that were offered. There was also a warning about a last minute reservation that I should have heeded. My Ring doorbell... See more

Company replied

Rated 5 out of 5 stars

An amazing platform for renting out your property. It allows direct contact with guests and charges no commission. The subscription is very affordable compared to similar platforms. Houfy also offer... See more

Company replied

Rated 5 out of 5 stars

Houfy website works better and is easier to use than Airbnb and VRBO. It also works with no issues unlike the other well known sites. The fact that there are no fees with Houfy that have become more a... See more

Company replied

Rated 5 out of 5 stars

Houfy has multiple tools for us to use to enter our rental information and to embed code into our website. Their tools and booking system makes it very easy (and coat effective) for us to run our own... See more

Company replied


Company details

  1. Vacation Rental
  2. Cottage Rental
  3. Holiday Apartment Rental
  4. Holiday Home
  5. Holiday Apartment
  6. Vacation Home Rental Agency

Written by the company

Houfy is the largest vacation rentals direct booking marketplace for rental property types such as homes, condos, cabins, apartments and rooms all over the world. The Houfy community offers more than 87,000 vacation rentals with no booking or service fees. Guests and hosts save money by booking vacation homes directly on Houfy. Easily search for a Houfy property and book your next condo, cabin, or house directly with a Houfy host anywhere in the world. Our mission is to empower everyone to book direct and save on service fees. We designed Houfy with hosts for hosts to be a true digital market place, not a middle man!

Our mission is to empower everyone to book directly and save money

Written by the company

We're committed to our members!
At Houfy, we are driven by the belief that every host deserves the freedom to book direct, retain control over rental agreements, and foster open communication with their guests (Know your guest). We're revolutionizing the vacation rental marketplace by providing a platform that empowers our members to take charge and simplify the process of direct booking. We understand that it's your property, your money!

Earn up to 15% more with Houfy

Take Control of Your Short Term Rental Business Today

With houfy you could be enjoying... Commission & Service Free bookings... Direct & Immediate Payouts ...... Unrestricted Control of Your Business... Direct contact with your guests..... Industry Leading damage deposit alternatives

Contact info

4.8

Excellent

TrustScore 5 out of 5

627 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(627)

235 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great booking experience

The booking process and check in was smooth! Jonny answered all of our questions prior to booking very promptly. He was very helpful! I would definitely use Houfy again and recommend to others!

10 June 2026
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Reply from Houfy

Love hearing this. A smooth booking, a responsive host, and a recommendation — the trifecta. Thanks for sharing it.

Rated 5 out of 5 stars

So far so good

So far so good. Easy to set up still getting to know the system, but I do believe it will fit my needs nicely mostly just for return guests.

10 June 2026
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Reply from Houfy

Appreciate this. Return guests is the perfect use case for Houfy — commission-free bookings from people who already know and trust you. Glad you're settling in.

Rated 5 out of 5 stars

A lovely bungalow with a safe and…

A lovely bungalow with a safe and lovely yard for my dog. In a pretty neighborhood. Owners were terrific. A very relaxing place.

3 June 2026
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Reply from Houfy

Sounds like a wonderful stay — most of the credit there belongs to your hosts, and we're glad Houfy helped connect you with them.

Rated 5 out of 5 stars

Honest, Easy Renting

The process has been smooth and straightforward and the savings on “administrative fees” has been wonderful compared to the other major rental companies.

2 June 2026
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Reply from Houfy

Love hearing this. Keeping the process simple and skipping the hidden fees is the point — thanks for taking the time to share it.

Rated 5 out of 5 stars

Houfy.com is a great alternative to…

Houfy.com is a great alternative to other vacation rental booking sites. You can save the big commission fees that other platforms have. It is basically an owner driven website for rentals. I had a great experience with houfy.com for a vacation and a wonderful stay.

31 May 2026
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Reply from Houfy

Love hearing this. No commission fees, direct relationship with the owner, great stay — that's the trifecta. Thanks for taking the time to share it.

Rated 5 out of 5 stars

Nice Rrntal Option

Nice for owners to have this option for renting their properties.

27 May 2026
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Reply from Houfy

Appreciate this. More options for owners, fewer fees in the middle — that's the plan. Thanks for taking the time to share it.

Rated 5 out of 5 stars

A breeze to set up! All hosts and guests need to use this!

It was easy to set up and automatic sync to Houfy from Airbnb. We need everybody to use Houfy, guests and hosts to save on ridiculous Airbnb, VRBO and Booking.com fees which are up to 18%

28 May 2026
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Reply from Houfy

This made our day. Hosts keeping more of what they earn instead of handing over 15–18% in fees is exactly why Houfy exists — thank you for the energy and spread the word.

Rated 5 out of 5 stars

Perfect Morro Bay getaway

This property is in a perfect location, has all of the amenities, is comfortable and welcoming.

22 May 2026
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Reply from Houfy

Sounds like a great trip. Most of the credit there goes to your host — connecting guests with hosts like that is exactly what Houfy is for. Glad it all came together.

Rated 5 out of 5 stars

Easy to use.

Easy to use.

22 May 2026
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Reply from Houfy

Thank you — easy to use is the goal. Appreciate you taking a second to share it.

Rated 5 out of 5 stars

Houfy made it easy

My reservations and communications from Houfy and from the property were perfect and worry-free.

19 May 2026
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Reply from Houfy

Thank you — "worry-free" is exactly the experience we want every guest to have. Really glad both Houfy and your host delivered that for you.

Rated 5 out of 5 stars

Easy Rental Experience

Simple and clean website. Process of viewing and paying for invoices was straightforward.

20 May 2026
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Reply from Houfy

Thank you — simple, clean, and straightforward is exactly what we're aiming for. Glad the booking and payment side felt that way for you.

Rated 5 out of 5 stars

Everything you need in one click

The ease of everything specifically the communication between host and guest.

20 May 2026
Houfy logo

Reply from Houfy

Love this. Direct, easy communication between hosts and guests is the whole idea — thank you for taking the time to share it.

Rated 4 out of 5 stars

Mixed feelings...I was not familiar with Houfy but…

I was not familiar with Houfy but rented a house from someone that used to be in airbnb and now does Houfy. I was pleased overall with the rental process and saved money over my last reservation with them. However, we rented in May and I wanted to book again in Oct. and found that the price was over $1,000 different. More for Oct. Perhaps it is the seasonal rate, I don't know but ended up at a cheaper location on airbnb in the same area. Also, I did not like that I was asked to send an ID. We are concerned with identity theft and I do not like sending a copy of my personal ID over the internet to a site I don't really know. I did not complete the reservations because of this. Contacted the host and arranged for me to complete without the ID since we had rented from them several times. However, I did not because of increased price for the exact same property. Not sure overall that I was pleased with Houfy. Seems to have less info on homes and not that much cheaper.

20 May 2026
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Reply from Houfy

Thanks so much for taking the time to share this, the good parts and the friction points included. That kind of detail genuinely helps us.

On the price difference: worth knowing that Houfy doesn't set or control nightly rates. Each host sets their own pricing, including any seasonal adjustments, and we don't take a commission or add anything on top. So the jump between May and October was a call your host made for that property, not anything from our side.

On the ID request: I completely get it, and it's one of the friction points we think about most. We ask because of fraud prevention — chargeback fraud and stolen-card bookings hit hosts hard — but hosts can waive verification for repeat or trusted guests, which is exactly what yours did. Really glad they could take care of that for you.

On listing info: fair feedback. Listing depth varies a lot because each host fills in their own — some are exhaustive, others lighter. Definitely something we can do more on from our side to nudge hosts toward fuller listings.

Glad the first stay went well!

Rated 4 out of 5 stars

Love the no fees

I love that the fees for the homeowner is fair and that there are no fees for the guests. The only reason why I put a four star is because I had a little bit of problem with the payment when I made it through houfy there was some sort of glitch. It made it look like it wasn't paid but it was fully paid. The host could see that it was fully paid but on my end it was confusing.

20 May 2026
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Reply from Houfy

Appreciate this so much — the four stars and the detail. Honest reviews like yours are how we spot the small friction points worth ironing out, so thank you for taking the time.

If you remember any specifics about when or where the payment looked unpaid, I'd love to hear more at info@houfy.com. Either way, glad the rest of the experience landed.

Rated 5 out of 5 stars

Our Houfy experience

We used Houfy because our airbnb hosts used it. It was easy to use, and provided great communications with our hosts.

19 May 2026
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Reply from Houfy

Thanks for sharing this. Easy booking and direct communication with the host — that's exactly the experience we're building Houfy to deliver. Glad it worked the way it should.

Rated 5 out of 5 stars

I appreciated the direct contact with…

I appreciated the direct contact with the property owner.

16 May 2026
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Reply from Houfy

Hi Tom, thank you so much for the wonderful review! At Houfy, our main goal is to connect travelers directly with property owners so you can ask questions, communicate freely, and save on unnecessary service fees. We're thrilled you enjoyed the personal touch and hope to host you again soon!

Rated 5 out of 5 stars

It's a good platform for direct booking…

It's a good platform for direct booking with low service fees that help owners to keep the daily rent low .

16 May 2026
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Reply from Houfy

Thank you so much for the fantastic feedback! Hearing that our platform helps you keep daily rents low and maximize your earnings is exactly why we built Houfy. We are proud to support independent hosts like you in the direct booking movement. Wishing you an incredibly successful booking season!

Rated 5 out of 5 stars

I love the real customer service.

I love the real customer service.

16 May 2026
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Reply from Houfy

Thank you so much! Providing genuine, personalized service is what we strive for, and I'm thrilled it made a difference for you.

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