hoorbatterijen.nl Reviews 

6,371
•
TrustScore 2.5 out of 5

2.6

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Rated 2 out of 5 stars

The delivery was fast in September, but the device I ordered was damaged. The seller claims it was damaged during delivery; however, the package was returned. Despite their assertion of a refund throu... See more

Rated 3 out of 5 stars

It will be very appreciated to get from time to time some coupons for save as we order batteries for speech processor regularly via your website. E.g. via personal account for disable person

Company replied

Rated 3 out of 5 stars

The tracking number and address label were incorrect. Lost almost 1 week locating my parcel. You should check the quality of the service of your shipping agency.

Company replied

Company details

  1. Hearing Aid Store

Information provided by various external sources

-- [NEDERLANDS] -- www.HOORbatterijen.nl is specialist in hoorbatterijen en verkoopt (bijna) alle producten die met horen te maken hebben. Wij bieden goede service en goede kwaliteit voor een scherpe prijs. Onze producten zijn in de praktijk getest door onze medewerkers die een gehoorapparaat dragen of een processor voor een cochleair implantaat gebruiken. -- [ENGLISH] -- www.HEARINGAIDbatteries.EU is a specialist in hearing aid batteries and sells (almost) all products that have to do with hearing. We offer good service and good quality for a competitive price. Our products have been tested in practice by our employees who wear a hearing aid or use a processor for a cochlear implant. -- [DEUTSCH] -- www.HÖRbatterien.EU ist Spezialist für Hörgerätebatterien und verkauft (fast) alle Produkte, die mit dem Hören zu tun haben. Wir bieten guten Service und gute Qualität zu einem günstigen Preis. Unsere Produkte wurden von unseren Mitarbeitern, die ein Hörgerät tragen oder einen Prozessor für ein Cochlea-Implantat verwenden, in der Praxis getestet. -- [FRANÇAIS] -- www.pilesAUDITIVES.NL est un spécialiste des piles pour prothèses auditives et vend (presque) tous les produits liés à l’ouïe. Nous offrons un bon service et une bonne qualité à un prix compétitif. Nos produits ont été testés dans la pratique par nos employés qui portent un appareil auditif ou utilisent un processeur pour un implant cochléaire.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

6K reviews

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2.6

All reviews

(6,371)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

recommended.

Very professional and efficient company. Staff very helpful and friendly when dealing with problem transactions. Highly recommended.

Graham Foskett Cyprus.

1 February 2016
Unprompted review
Rated 5 out of 5 stars

I am satisfied

I am satisfied with the way and speed of service, thank you.
hrvatski:Zadovoljan sam načinom i brzinom usluge, hvala

22 March 2015
Unprompted review
Rated 5 out of 5 stars

excellent service

Supply of first shipment did not arrive one email saying this resulted in immediate ship of second shipment which duly arrived Very pleased with the fast response thank you
Ralph Melhuish

17 August 2014
Unprompted review
Rated 5 out of 5 stars

100 % service!

100 % perfect service!!!!!!

Dear hoorbatterijen.nl Team,

your service is very good. To order is very easy, very clear orderside. The delivery is no problem, fast and always the correct is delivered.
So I can say: I'm 100% satisfied.
Continue like this.
Greetings from Denmark

23 June 2014
Unprompted review
Rated 5 out of 5 stars

Perfect service

Add a few Days for post service.

19 June 2014
Unprompted review
hoorbatterijen.nl logo

Reply from hoorbatterijen.nl

Dear Rolf, Nice to hear that we also have content customers in Sweden. And yes, it take a few days more for the post service to there. Thank you for your great 5-star review. Kind regards, Eric Janssen

Rated 4 out of 5 stars

Go on slow but secure

Im your coustemer for a few years.In this time your service improved in big steps. From tehe web site to the delivery. I find your decision to get some costumer feedback very toughtful. So I give you four stars becouse it is always somethig to improve. So you have a reason to reach the five ones.

2 June 2014
Unprompted review
hoorbatterijen.nl logo

Reply from hoorbatterijen.nl

Hello Kovšca Uroš, Yes we know, you are a customer for already a few years. Nice to read that you also see our improvements. A 4 star rating is very good. And yes, it gives us a reason to continue improving and try to reach 5-stars from you! Thank you, best regards, Eric Janssen

Rated 3 out of 5 stars

Locating my parcel was a pain.

The tracking number and address label were incorrect. Lost almost 1 week locating my parcel. You should check the quality of the service of your shipping agency.

21 March 2014
Unprompted review
hoorbatterijen.nl logo

Reply from hoorbatterijen.nl

Dear Huseyn, Thank you for your reaction. As you know we kept into personal contact with you hardly daily per e-mail about this issue. We informed you that the address label on the parcel provided by us was correct. Unfortunately PostNL/TNT made some mistakes which were not our fault. We also informed you immediately that IF the parcel would not be delivered correctly to you,, you ALWAYS have the guarantee from us that we will resend it FREE again. The tracing number issue was by the UK Post and not our shipper. UK Post relabeled it to an UK trace & trace. And last, there was the issue that you use a third party, Borderlinx, for acceptance of the parcel, which makes it also somewhat difficult, because they do not accept the parcels based on the (correct) address label but basically just on the track & trace, which was relabeled. Summary: we agree there were in this case a lot of issues by third parties, but I hope you understand that we, from our side, did our utmost best to provide you the best possible help and information and also give you the guarantee that IF not received, money back or 2nd shipment. Please stay in contact with me by e-mail. Best regards, Eric Janssen

Rated 5 out of 5 stars

Nice and easy shopping

I like shopping here, it is easy, prices are ok and products are well described.

14 March 2014
Unprompted review
hoorbatterijen.nl logo

Reply from hoorbatterijen.nl

Hi Alenka, Great to see that you like it to shop at us. Thank you for your nice review. Best regards, Eric Jassen

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