We had such a positive experience from start to finish. From our initial enquiry right through to booking, everything was handled smoothly and professionally. Sarah was friendly, patient and really... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have been booking through Holidays please for the last six years. Debbie is the rep that we liase with, Debbie is warm, friendly, chatty and very helpful. She knows exactly what we look for in our... See more
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Just booked our family holiday to The Maldives for next year. Stacey has the patience of a saint! I made so many changes before actually booking, due to my husband changing his mind on accommodation,... See more
Company replied
We had to rearrange our holiday because of illness but Christine of holidaysplease made the change smooth and efficient. We had a great week in Marrakesh. Tui Blu Medina Gardens was in the heart of th... See more
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Company details
Written by the company
Founded in 2002, our aim is to combine the expertise of the high street with the convenience of the internet, driven by the personal service of an experienced team of homeworking independent travel agents. Our commitment to fantastic customer service is reflected in our wonderful TrustPilot reviews, and the awards bestowed upon us by the travel industry. In recent times, Holidaysplease has been awarded Travel Weekly's Online Agency of the Year 2022/23, Travel Trade Gazette's Top Online Agency 2021/22 and Luxury Homeworking Business of the Year 2020/21.
The Holidaysplease difference
Written by the company
- Your holiday, built around you...
- Say goodbye to trawling the internet for your perfect holiday. At Holidaysplease, we believe your holiday is as unique as you are and should be treated as such. Our team of experienced travel agents get to know you personally, and utilise our connections with 100's of travel suppliers to bring you your dream escape.
Contact info
3 Church Court, Cox Street, B3 1RD, Birmingham, United Kingdom
- 0845 3 65 65 65
- admin@holidaysplease.com
- www.holidaysplease.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Holiday, Stacy Dennet always provides a first…
Stacy Dennet always provides a first class service nothing is a problem. Would not go any other way now
17 June 2025
Reply from Holidaysplease
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with Stacy Dennet. She truly goes above and beyond to ensure everything runs smoothly. We'll be sure to pass your lovely feedback on to her—she’ll be absolutely delighted to hear it.
Helen Leader Superstar
Helen, our travel advisor is so friendly but professional and full of advice. She is very knowledgeable but there is never any pressure- I always book my holidays with Helen from travelling to Vietnam and Asia to Cape Verde. Safe in the knowledge that she is there with the full backing of a large brand behind her if anything ever didn’t go according to plan whilst away. Thank you Helen as always xx
16 June 2025
Reply from Holidaysplease
Thank you so much for your kind words and continued trust — it truly means the world to us. We're delighted to hear that Helen has been such a helpful and reassuring presence when planning your holidays. Her friendly, knowledgeable approach and genuine care for her clients are exactly what we strive to deliver every time.
It’s wonderful to know you feel confident booking with us, whether you're exploring Asia or relaxing in Cape Verde. We’ll be here whenever you’re ready to plan your next adventure!
Thanks again for your loyalty and support. We’ll be sure to pass your lovely comments on to Helen — she’ll be absolutely delighted.
5 Star Service from Helen
Helen was so helpful in creating our dream holiday to Thailand. Her service was second to none, always on the end of a phone or email. Her knowledge of the area and hotels as well as excursions was valuable. Helen also managed to sort out flights to suit our needs. I wouldn’t hesitate in recommending Helen and Holidays Please.
4 June 2025
Reply from Holidaysplease
Thank you so much for your lovely review! We're thrilled to hear that Helen was able to help make your dream holiday to Thailand a reality. It's great to know her knowledge and dedication made a real difference in planning the perfect trip for you. We’ll be sure to pass on your kind words to her. We truly appreciate your recommendation and look forward to helping you plan your next adventure!
Reply from Holidaysplease
Thank you so much for your kind words! We're thrilled to hear you had such a great experience and found our service helpful. Your support truly means a lot to us. We'll be sure to pass your lovely feedback on to Amy—she’ll be absolutely delighted to hear it!
Debbie was very helpful
Debbie was very helpful. I was completely a nuisance. Couldn't decide. But she had great patience and found what I wanted
31 May 2025
Reply from Holidaysplease
Thank you for your kind words! We're so glad Debbie was able to assist you with patience and care. We'll be sure to pass along your appreciation—she’ll be thrilled to hear it!
VERANDAH RESORT - Heaven on Earth
This was the most memorable holiday I have had to date. The complex was beautiful with comfortable rooms, a variety of activities and many places to grab a meal or snack. The only drawback for me was that whilst the food was great, there was not enough emphasis put on having good food choices for pescatarian, vegetarian and vegan eaters. I found it difficult to get a good breakfast or evening meal. Having said that, once I pointed this out to the Duty Manager Venessa, she ensured that there were more choices for me. Special shout out to Chef Khari, Chef Paul who went out of their way to provide me with food I could eat. I would also like to mention Rochelle who worked in the dining room, Vanessa the duty Manager who could not do enough to make our stay memorable. Adio the DJ, Rohan and Devon the dancers kept us dancing and singing till late in the night. Leon kept the drinks coming and would always make special drinks to your specification. Christel worked for guest services and ensured that we got whatever we asked for, including water coconuts grown on site. Shamar and Tristen who drove the buggies were always on hand to take us to whichever area of the complex we required driving to. They were cheerful and friendly and engaged us in humorous conversation.
10 May 2025
Unprompted review
Reply from Holidaysplease
Thank you so much for your heartfelt review! We're thrilled to hear that your stay at Verandah Resort was such a memorable and enjoyable experience.
I have used Stacey since 2015 and she’s…
I have used Stacey since 2015 and she’s never disappointed me. She will go out of her way to help you find the right holiday destination for you. Stacey is a lovely person and I will always use her for many more holidays to come. X
27 May 2025
Reply from Holidaysplease
Thank you so much for your lovely review! We're thrilled to hear that Stacey has been such a reliable and caring support for your holidays since 2015. It's wonderful to know she goes above and beyond to help you find the perfect destination. We'll be sure to pass along your kind words—she’ll be so pleased to hear them. We look forward to helping you plan many more amazing holidays in the future!
Stacy goes above and beyond to find u…
Stacy goes above and beyond to find u best deal and doesn't hurry u in the slightest always shows many options
23 May 2025
Reply from Holidaysplease
Thank you so much for your kind words! We're thrilled to hear that Stacy provided you with such a thoughtful and patient experience while booking your holiday. She truly takes pride in helping clients find the best deals and making sure they feel confident in their choices. We'll be sure to pass along your compliments—she’ll be delighted to know her efforts made a difference.
Helpful and friendly
Always friendly and helpful and listens to our requests. Great holidays taken and booked again as very happy
18 May 2025
Reply from Holidaysplease
Thank you so much for your lovely review! We're so glad to hear that you've had great holidays with us and that you've chosen to book again—that really means a lot.
It's always our pleasure to help you plan your getaways, and we’re delighted to know you feel listened to and supported throughout the process. We look forward to helping you create many more wonderful travel memories!
Fantastic, could not ask for anything more!!
I knew the area I wanted to travel to but that was about it, I gave her the amount of money I had and to be honest did not expect to be able to stay for 14 nights but kept my fingers crossed. spoke with jane and told her and she listened to what I was saying and said she would get back to me. Well she did the very next day which was amazing and the destination, the accommodation and the flights were great and all just in our budges AND for 14 nights. Not only did she manage to get everything we had hoped for and more but all by the next day. We booked straight away. Thank you Jane. The website you use for updates and information is so good as well.
15 May 2025
Reply from Holidaysplease
Thank you so much for your kind and thoughtful review! We’re thrilled to hear that Jane was able to help turn your travel hopes into a reality—and for a full 14-night stay within your budget, no less! It’s always our goal to listen closely, work quickly, and go the extra mile to make your experience smooth and memorable.
Jane will be so pleased to hear your appreciation. We’re also glad you found our update and information website helpful—keeping things clear and accessible is important to us.
Amy was amazing at listening to our…
Amy was amazing at listening to our specific needs for our break away. She already has our next holiday in hand too a true professional and lots of personal knowledge and recommendations.
14 April 2025
Reply from Holidaysplease
Thank you so much for your lovely comments—Amy will be absolutely delighted to hear your kind words. We’re so pleased she was able to support you with such care and professionalism, and we truly appreciate you taking the time to share your experience.
Stacey was amazing
Stacey was amazing, she was so patient with us and took the time to find the perfect holiday for my husband and I . I would never go anywhere else , Stacey always looks after us
23 April 2025
Reply from Holidaysplease
Thanks so much for the lovely review! We're so glad Stacey was able to help you and your husband find the perfect holiday — she really does take the time to make sure everything’s just right. It means so much to us that you keep coming back, and we can’t wait to help you plan your next getaway! We’ll be sure to pass your kind words on to Stacey — she’ll be absolutely delighted.
Effortless from start to finish
Effortless from start to finish.
Sarah answered every question and arranged everything for our holiday in Mauritius. She’s always been super helpful, and reliable.
100% recommend! You won’t have any regrets!
17 April 2025
Unprompted review
Reply from Holidaysplease
Thank you so much for your fantastic review! We're so pleased to hear that everything went smoothly and that Sarah was able to make your holiday to Mauritius effortless from start to finish. She takes great pride in providing reliable and helpful service, and your recommendation means the world to us. We hope you had a wonderful trip and look forward to helping you plan the next one!
Highly recommend Jenny
Just back from another trip booked by Jenny. Cannot recommend her highly enough, her knowledge and experience is invaluable.
8 April 2025
Unprompted review
Reply from Holidaysplease
Thank you so much for your kind words and continued support! We're thrilled to hear you had another fantastic experience booking with Jenny. Her dedication, knowledge, and attention to detail truly make all the difference. Your recommendation means the world to us. We'll be sure to pass your lovely comments on to Jenny—she'll be absolutely delighted!
Booking with amber was very easy would…
Booking with amber was very easy would high recommend her as a travel agent
7 April 2025
Reply from Holidaysplease
Thank you for your feedback. We're glad to hear the booking process was easy and that you would recommend Amber as a travel agent. We truly appreciate your support! We'll be sure to pass your kind words along to Amber—she’ll be delighted to hear them.
Reply from Holidaysplease
Thank you for your continued support. We're delighted to hear that you consistently have a positive experience with our service. Your loyalty means a lot to us—and Helen will be thrilled to hear your kind words!
Absolutely awful please do not trust
Absolutely awful please do not trust. Terrible customer service
13 April 2025
Unprompted review
Reply from Holidaysplease
Hi Lola, we cannot seem to find a booking with ourselves in your name. If you can please send over more information we will be happy to look into this for you but it looks like you may have confused our company with someone else. Please let us know if we can help at all Kind regards.
Third holiday booked with holidays please
This is the third holiday we have booked with holidays please and it won't be the last . Sarah Jones is just brilliant listens to what we want and the pulls it all together for us . Transfers always arranged and turn up . Sarah kindly sorted our visas out for India .The day we were ment to fly is when Heathrow shut down and Sarah contacted me before I even had chance to contact her . Sarah rearranged our flights for us . I can't recommend enough .We will definitely be booking another adventure soon . Thankyou so much
21 March 2025
Unprompted review
Reply from Holidaysplease
Hi Sharon,
Thank you so much for taking the time to leave such a wonderful review! We're absolutely thrilled to hear that this was your third holiday booked with Holidays Please—and even more excited that it won’t be your last!
Sarah will be over the moon to read your kind words. She truly goes above and beyond to make sure every detail is just right, and it's fantastic to know she was able to support you through the unexpected Heathrow closure and take the stress off your shoulders. That’s exactly the kind of care we aim to give every step of the way.
We can’t wait to help plan your next adventure—wherever in the world it takes you!
Warmest thanks,
The Holidays Please Team 🌍✈️
Super service, great work!!
Jenny found us exactly what we were looking for at a great price. The holiday includes all the aspects we were hoping to include. Excellent work, thank you!
9 April 2025
Unprompted review
Reply from Holidaysplease
Thank you so much for your kind words! We’re so pleased to hear that the holiday ticked all the boxes and was great value too. We’ll be sure to pass your feedback on to Jenny—she’ll be absolutely delighted!
So far so good!!!…
I have given a five star review because everything I’ve asked for has been delivered
My advisor Helen has worked her magic and in a lovely way too
Obviously still require some help with seat selection etc and of course it’s the actual
delivery of the holiday company’s are really judged on but I feel in good hands
24 March 2025
Reply from Holidaysplease
Thank you so much for your kind 5-star review! We’re thrilled to hear that Helen has been able to assist you and work her magic to make your experience a positive one. We completely understand that seat selection and the final delivery of your holiday are important, and we’re here to ensure everything goes smoothly. It’s great to know you feel in good hands, and we’ll continue to do our best to make sure your holiday is everything you’re hoping for. If you need any further assistance, don’t hesitate to get in touch! We’ll be sure to pass your feedback on to Helen—she’ll be delighted to hear it.
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