Great easy service to compare all available options. Hired an automatic but on arrival the supplier didn't have an automatic available. Offered a manual upgrade instead which we accepted. This wasn't... See more
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I cannot fault the price or the service. But my big complaint is that it gives you the options of where you would like to select as your pick up destination. I selected Durres and continued with the b... See more
Company replied
Good services and car supplied was as specified. Clean throughout. Couple of maintenance issues could have been sorted but these did not affect anything
Company replied
Holiday autos was great. Dollar car hire took money from my account without any explanation or authorisation. Finding it extremely difficult to contact someone at Dollar/Hertz
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Company details
Written by the company
We compare prices across top rated car hire brands to find you the best deal available. We work with over 1,500 suppliers in over 30,000 locations meaning that our extensive car hire network can source any car from economy class to a 9 seater.
Contact info
United Kingdom
- www.holidayautos.com
3.9
Great
51K reviews
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very poor car supplier greenmotion…
very poor car supplier greenmotion corfu these suppliers should be checked out by holidayautos our supplier was only interested in finding fault on return got charged for damage already on the sheet no arguments just pay ot they keep you there and miss your flight not happy at all with them or holiday autos
19 July 2026
Unprompted review
Reply from Holiday Autos
Dear Peter
We are truly sorry to hear about your frustrating experience with the car supplier in Corfu. It's clear from your feedback that you are disappointed and we sincerely regret that you were charged for pre-existing damage. We take your comments seriously and are concerned to learn about the issues you faced.
Please reach out to the supplier, or you can check with your travel insurance about a compensation for the damage charges
Regards
Kholoud
Scammers and just pass the buck
Update: - don't you think I have not tried! Also, when I had an online chat with your support team, they just passed the buck (not our problem), as you are acting as an Agent for the company it very much is your problem,
Car was ok, now being scammed out of £83 no explanation as to why.
4 July 2026
Unprompted review
Reply from Holiday Autos
Dear Roy,
It's quite clear from your feedback that you're disappointed and frustrated. we apologize for the unknown charges that you got from the supplier.
As we don't have the full information regarding that charges, we recommend you to contact the supplier and request a final invoice that shows all the charges that happened from their end.
Best Regards
Kholoud
Very poor customer service and almost…
Very poor customer service and almost impossible to get any help when there is a problem.
I hired a vehicle through Holiday Autos and returned it in the same condition as it was collected. Despite this, there have been attempts to take additional card payments of approximately €800, with no clear explanation or proper way to resolve the issue.
I have tried to make contact, but the website is terrible and there appears to be no straightforward email address or useful way to speak to someone about the matter. The only option seems to be a “chat with us” bot, which offers no practical help whatsoever.
I still have no clear idea how this issue is supposed to be resolved, or who I am meant to speak to. For a company handling car hire bookings and payment disputes, the lack of accessible customer support is unacceptable.
Terrible customer service and a very frustrating experience.
20 July 2026
Unprompted review
Reply from Holiday Autos
Dear Nalyat,
It's quite clear from your feedback that you're disappointed and frustrated. we apologize for the unknown charges that you got from the supplier.
As we don't have the full information regarding that charges, we recommend you to contact the supplier and request a final invoice that shows all the charges that happened from their end.
Best Regards
Kholoud
Reliable
Reliable, affordable and user friendly. I had no issues searching for a vehicle that I needed and comparing it across numerous companies for the best options.
20 July 2026
Unprompted review
Reply from Holiday Autos
We are so pleased to hear that you found our service reliable, affordable, and user-friendly. It's wonderful to know that you had no trouble finding and comparing vehicles to get the best options. Thank you for your kind words!
I would never use Holiday Autos again.
I would never use Holiday Autos again.
I paid £300 plus in full with premium insurance before we went to Spain and when we arrived at Thrifty we were told to pay over another £400 plus to hire the car.
What a great start to our holiday being ripped off.
Will never use any of them ever again!!!
19 June 2026
Unprompted review
Reply from Holiday Autos
Dear Peter,
It's quite clear from your feedback that you're disappointed and frustrated.
Please contact us at hello@holidayautos.com with your booking number and your query so we can look into what went wrong.
Best Regards
Kholoud
I booked car hire with Holiday Autos
I booked car hire with Holiday Autos, all was well but having returned the car early, I was disappointed that there was no refund even though Enterprise the hire company confirmed the charge was reduced.
Probably better to book direct with Enterprise.
11 July 2026
Unprompted review
Reply from Holiday Autos
Dear Raymond ,
I regret that you feel this way about our service.
Since the booking was created first time through Holidayautos, then the change supposed to be done from our side as well before we start the rental.
But in this situation we apologize we don't have a position to issue a reufnd for returning the car early, but we recommend you to get in touch with the supplier to ask for a compensation, as the whole rental was paid as a package.
I apologize for any inconvenience caused.
Best Regards,
Kholoud
A very easy site to book great choice
A very easy web site to use I book with holiday autos twice a year no trouble the office in country have always got the details and await your arrival occasionally a free up grade is made, choice of car always met or better
16 July 2026
Unprompted review
Reply from Holiday Autos
We're so happy to hear you consistently have such positive experiences with our website and car rentals. It's wonderful to know our in-country teams are always prepared and that you appreciate the occasional upgrades and car choices. Thank you for your continued loyalty and kind words!
Unexplained cancellations
Booked as was getting a good deal, within seconds of the various confirmation emails coming through, I then got a number of cancellation emails as they placed my booking with a different provider at a slightly more expensive rate. Only to find that the second booking had also been cancelled. Customer service offered to rebook of course at even further increased rate.
19 July 2026
Unprompted review
Reply from Holiday Autos
Dear Ricky,
It's quite clear from your feedback that you're disappointed and frustrated.
Please contact us at hello@holidayautos.com with your booking number and your query so we can look into what went wrong.
Best Regards
Kholoud
Excellent service.
19 July 2026
Unprompted review
Reply from Holiday Autos
We're glad to hear that your experience was convenient. Thank you for sharing your feedback with us.
Reliable provider you can trust
Website was easy to navigate through. Good selection of cars offered once preferences were chosen. Have used them several times in the past, no issues with any of the pickup and drop off locations.
16 July 2026
Unprompted review
Reply from Holiday Autos
We are delighted to hear that you found our website easy to navigate and appreciated the selection of cars. It's wonderful to know that your past experiences with pickup and drop-off locations have been consistently smooth. Thank you for your kind words!
They changed the booking
Took the booking. When the email came through, the booking was incorrect . I was unable to change it online and conversations with their customer service department were unable to resolve it although at one point I was offered a different booking at almost double the price. A really incompetent terrible service.
19 July 2026
Unprompted review
Reply from Holiday Autos
Dear Martin,
It's quite clear from your feedback that you're disappointed and frustrated.
Please contact us at hello@holidayautos.com with your booking number and your query so we can look into what went wrong.
Best Regards
Kholoud
Good service of booking.
Good service of booking.
I just hope the collection desk don’t try and hard sell me a load of extras I don’t want as they usually do.
18 July 2026
Unprompted review
Reply from Holiday Autos
Dear David,
We appreciate your positive feedback on our booking service. We understand your concern about additional offers and assure you that we aim for a smooth collection process.
Kinds regards
Mohamed
I cannot fault the price or the…
I cannot fault the price or the service. But my big complaint is that it gives you the options of where you would like to select as your pick up destination. I selected Durres and continued with the booking. At no point during the booking process did it tell me that my pick up destination had defaulted to Tirana, which is actually 29kms away from where we will be staying. Highly inconvenient.
16 July 2026
Unprompted review
Reply from Holiday Autos
Dear Ryan,
We appreciate your feedback regarding the booking process. We understand how frustrating it is to have a pickup location default unexpectedly, especially when it's a significant distance from your intended destination. We are actively reviewing our booking system to ensure greater clarity and prevent such inconveniences for our customers in the future.
Kinds regards
Mohamed
Easy to navigate webpage
18 July 2026
Unprompted review
Reply from Holiday Autos
Dear Vernon,
We're glad to hear you found our webpage easy to navigate. We appreciate your feedback.
Kinds regards
Mohamed
Avoid Express car rental.
We rented a car with company named Express. They should be waiting for us on the airport or call us, there was nobody waiting for us or calling us. When I called them they were acting like I would be a problem not them. They told me that there was slight delay and car will be with me in 30 min. After 40 minutes I called them again this time I got connected to the driver which in rude manner told me that he will arrive in about 20-30 minutes and he disconnected. After another 30 minutes when I started to look for another car rental company on the airport as we got really upset driver called me to say he arrived. I made an complain to the company about the whole situation unfortunately Express didnt find any fault on their side or drivee it was all my fault. Horrible start of our holiday to Poland. If you dont want to ruin your time on holidays avoid Express car rental.
16 July 2026
Unprompted review
Reply from Holiday Autos
Dear Tom,
We sincerely apologize for the extremely frustrating experience you had with your car rental, especially at the start of your holiday. We understand how upsetting it must have been to encounter such delays and unhelpful service. We regret that the situation was not handled to your satisfaction and that your complaint did not lead to a resolution. We are truly sorry that this incident negatively impacted your trip.
Kinds regards
Mohamed
Easy to use and great prices
The site was easy to use, with great car hire prices and really reasonable extra insurance.
14 July 2026
Unprompted review
Reply from Holiday Autos
Dear Andrea,
We are so pleased to hear that you found our website user-friendly and our car hire prices, along with the insurance options, to be excellent. Thank you for your wonderful feedback!
Kinds regards
Mohamed
Scam
Scam. Upon checkout price was agreed at £1380 and there is a toggle that if not selected it charges in euros. This cost £1512. When asked to rebook they said £169 euro fee and would not let us be switched to pounds as we were quoted.
17 July 2026
Unprompted review
Reply from Holiday Autos
Dear Joe,
We are truly sorry to hear about the discrepancy in pricing and the issues you encountered with currency conversion. We understand your frustration regarding the unexpected charges and the rebooking fee. We are reviewing our checkout process to prevent similar situations.
Kinds regards
Mohamed
Dreadful customer service, faulty booking system
Dreadful customer service. Provided me with a car in the wrong country! I cancelled and rebooked, same again - wrong country. Obviously a glitch in their system but they deducted £90 both times for cancelled bookings at short notice. I complained but they refused refund (I suspect some AI dealt with it) they obviously did not consider the issue at all. Forced to contact bank to get a charge back. Big waste of time and they could have resolved easily
15 June 2026
Unprompted review
Reply from Holiday Autos
Dear Alexander Colombo,
We are truly sorry to hear about the extremely frustrating experience you encountered with your car rental booking. We understand how upsetting it must have been to receive a car in the wrong country not once, but twice, and then face difficulties with cancellations and refunds.
We deeply regret that our system glitch caused such significant inconvenience and led to charges for cancelled bookings. We appreciate you bringing this to our attention, and we are concerned that your complaint was not handled to your satisfaction. We are reviewing our processes to prevent similar issues from occurring in the future.
Kinds regards
Mohamed
Excellent prices and straightforward booking
We have used Holiday Autos 4 or 5 times this year and have been happy with the experience each time. Prices have been excellent and the process straightforward.
17 July 2026
Unprompted review
Reply from Holiday Autos
Dear Paul,
We're so pleased to hear that you've had such consistently positive experiences with us this year. It's wonderful to know our prices and straightforward process have met your expectations!
Kinds regards
Mohamed
Easy to select and book car
Easy to select and book car from a variety of rental companies. Very competitive prices - even better when they have a flash sale!
17 July 2026
Unprompted review
Reply from Holiday Autos
Dear Alan
We're so glad to hear you found it easy to book a car and appreciate our competitive prices, especially during flash sales! Thank you for your wonderful feedback.
Kinds regards
Mohamed
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