Holdcroft Motor Group Reviews 1,834

---I had an excellent experience buying my car from Hyundai. Steve, the salesperson, was extremely helpful and polite throughout the whole process. His after-sales support was amazing too – even when the balance transfer hadn’t gone through yet, they went above and beyond by lending us a courtesy car so we could get home without any stress.

Communication was always easy – I never had any trouble getting through to them on the phone. Even after the purchase, when I wasn’t sure what some of the buttons did, Steve was always on hand and happy to help.

Overall, outstanding customer service and a really smooth experience. Highly recommend Hyundai and especially Steve if you’re looking for a new car!

Pathetic. Purchased parts and was told to return if not used. not told the timeline when can return. When tried to return after 28 days I was told that I can't return as its beyond 3 weeks. Not told about 3 weeks timeline and there is no mention of it on the receipt. Not offered a return or exchange for other parts.

I Have today just received my new Mazda CX30 Takumi. What a beautiful car.
Matthew was incredible his knowledge of the cars is amazing. He is super friendly I was thrilled that he looked after me when wanting to exchange my Mazda.
He is so professional and approachable. Answered all my questions. Matthew guided me through all the new extras on my car. What a credit to Mazda Holdcroft Oldham he is. If you ever need a car just go and see Matthew you will not be disappointed he is fabulous.

What I liked about this company not once was I pressured in to buying

From visiting Holdcroft Solihull in August ordering a new car today picking up my new car today September 1st received excellent service from Jamaul Thomas he was very professional and helpful with all my queries making me feel like a valued customer
10/10

Great friendly informative and no pressure sales from James. Comfortable and clean showroom. Good test drive. Car collected in an extremely high standard.

Jenny explained everything to us and listened to what we wanted from the car, including finding us the right car for the budget we had. She was friendly and approachable but didn't pester us with unnecessary phone calls. I'm really pleased with my new car, and would recommend the dealership.

Holdcroft Hyundai Cheshire Oaks were really helpful and I'd recommend them because I was very impressed with the overall experience. Our salesperson was very experienced, polite, patient, clear, and helpful. I never felt under any pressure or rushed at any time. The car was in tip-top condition and ready on arrival for test drive and the major points for driving and setting up my profile etc, plus many other tips were gone through, a number of times as necessary ( my first time driving a hybrid and automatic), very patiently. Also, going through the finance and other paperwork was done very clearly with no rush. In the future, choosing another Hyundai through them will be the first thought.

I visited Holdcroft Hanley for the first time recently to make a tentative enquiry about swapping my car. Sales representative, Abdul, went beyond what I had experienced at other car dealerships. His attention was appropriate, he was polite, pleasant, well informed and helpful, at the showroom and on the test drive. Nothing was too much trouble and it was a pleasure doing business with him. Result? Just over a week later I drove away in a new car. Well done Abdul, well done Holdcroft Hanley.

Inexperienced as I was in choosing and purchasing a pre-owned car,wary of the pitfalls, my friendly sales advisor WIL ROBERTS came across as trustworthy and knowledgeable. He gave me the confidence that I could drive a Sports model Honda Jazz with automatic transmission. He was calm, personable and genuine. The paperwork was all done for me, and I was satisfied with the whole experience there. I would definitely recommend WIL Thank you so much.

I checked the Renault Holdcroft website for Symbioz they had in stock. Their Hanley branch had a good selection. We visited there branch and were met by Abdul Muktar (Sales Rep) He was extremely friendly, helpful and professional. Nothing was too much of a trouble for him. We selected our vehicle and traded in our old car. We now have a lovely vehicle and we believe we obtained a great deal. I'll be back in the future and would definitely recommend. Thanks Abdul.

Bought 2 cars from Holdcroft, Cheshire Oaks. Excellent service from Andrew. Thank you.

I recently bought a new Renault Clio from Holdcroft Renault Solihull. Jamaul Thomas who I dealt with was excellent. He guided me through the process and made the whole experience enjoyable and stress free. Jamaul was very knowledgeable and answered every question I fired at him. Thank you Jamaul.
Jonathan West the sales manager was also on hand to help with any queries when Jamaul Thomas wasn't available.
I would highly recommend Holdcraft Renault Solihull to anyone who was looking to purchase a new car, and I will definately buy from them again.

When I visited the Hanley Mazda after an accident to purchase a replacement car I had to use my computer as was house bound. I was contacted by larnie sales agent who was most helpful.I was treated like a person not as tyre kicker (a very rare treatment) I have purchased the car she recommended and an extremely satisfied with such such service

Came in for a service on our captur and ended up having a newer captur hybrid thank you to zaine for all your hard work and helping make the transaction go smoothly
Would highly recommend

Harry-Gurminder Singh Shinger was professional, efficient and above all friendly. Talked me through my entire experience in terms I could understand. Nothing was too much trouble when it came to hand over day.
A very happy customer Stephanie Nicholl.

The staff where brilliant so helpful without being pushy. Told you where to go on a test drive if you where wanting somewhere quite or a faster road.

Hallie King at Holdcroft Stafford Hyundai was outstanding throughout the entire purchase process. She was thorough, patient in answering my queries and very pleasant to deal with. Highly recommend buying from Holdcroft Stafford Hyundai

Got a very good deal, sales person was very knowledgeable and informative