Hoka Reviews 

The delivery was fast and the trainers worth it’s name and price, I will advise anyone goes 0.5 higher than the actual size. I got size 7 instead of 6.5 and it fit perfectly

Quick delivery. Very satisfied with the shoes. Easy to order and received the item in time. Good service.m

DPD driver deliver open box! Box was damaged,half open! One item was missing! I found it on the street! Terrible experience! DPD shame on u!

So so comfortable I bought the bondi 9 in vanilla colour and the hoka slippers in the same colour and im so happy with both, my only problem was with dpd who left them on the ground floor and I live on the 2nd floor

Great product and online fitting method ..
Great delivery service.

I have worn HOKA'S for a long time. I recently ordered the Skyward laceless & I just love them. They're a little hard to get on only due to my high arches but my feel feel secure in the shoes. Most of my life I've had bad feet due to broken bones, surgery's & more. I just ordered my second pair in a light blue. I recommend these shoes to anyone who needs a super soft shoe!

I had an excellent experience with Hoka Customer Services. I accidentally placed my order with the wrong delivery address, and I was worried it would be difficult to resolve. However, the customer service team made the whole process incredibly easy. They responded promptly, refunded my order without any hassle, and went out of their way to help me.

The team was professional, understanding, and genuinely cared about providing great customer service. It’s refreshing to deal with a company that values its customers and handles issues so efficiently. I wouldn’t hesitate to order from them again. Highly recommended!

Very comfortable sandals and arrived on time.

I gave this store a chance and came away disappointed. Delivery took much longer than the estimate on the site, with no real update along the way. There were unexpected charges at checkout that weren't clearly explained upfront. Not an experience I'd want to repeat.

Unfortunately this order did not live up to expectations. I was left waiting without any explanation for the delay. The quality felt noticeably below what the price would suggest. Can't really recommend this based on my experience.

Great service and nxt day delivery on time, comfy trainers and would order again.

Bad service. I didn’t receive my order
I was on vacation in London and opted for next-day delivery, paying for both the order and the shipping. Unfortunately, I left London and returned home without ever receiving my order, and I received no response from Koka regarding the reason for the delay. A terrible experience.

You advertise your sneakers in regular and wide but your wide are more narrow than most sneakers. Won't be buying from Hoka again.

I have used Hoka Sneakers for several years. Initially, I was happy with the quality despite the high price point for a sneaker ($150). With that said it seemed like every year I purchased new sneakers from them they would break down faster and faster. Two weeks ago I was wearing my Hoka Clifton 10 and demonstrating a running drill at my training facility. (I train youth - professional athletes). As i went to make a cut my foot exploded through the side of the sneaker. The sneaker literally ripped 5" straight across and my entire foot was out of the sneaker. I'm extremely lucky I wasnt seriously injured. When I contacted Hoka to let them know the sneaker nearly ripped in half (less than a yr in) they told me it was not their fault and based on looking at pictures it was "excessive use and likely misuse". That is possibly the most ridiculous statement I've ever heard. I guess wearing sneakers a few hours a day and walking around in them is now considered excessive. How you can misuse sneakers is beyond me. I walk around primarily indoors with them. I sometimes demonstrate running and cutting drills at 50%. For a company to sell high end sneakers that can't hold up to someone walking and jogging in them is embarrassing. If you are thinking of purchasing Hoka sneakers DONT. Save your money. For $150 just go buy two of another brand and they will last much longer and you will be much happier.

Delivery was on time and product satisfactory.

Recommended buy a friend at work these shoes are fab so comfy

It fits comfortably 👍🏼 and has a beautiful color, and I'm ready for the first test.and verry fast delevered.

Customer service is absolute shit. Ordered hokas online as they weren’t available in their store closest to me. Got the email confirmation, paid, and everything and then an hour later, I receive an email saying that I have been refunded for them. I didnt request for a refund nor cancelled my order. I also did not receive any email about why my order was cancelled and why I was being refunded. Sent them an email, they said the shoes i was after were out of stock. Checked on their website, shoes were still available and in my size. Sent them another email asking about this or when they will get restocked in case they havent updated the website yet, it has already been a week and still no email from them. Absolutely horrible.