The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... See more
Company replied
8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... See more
Company replied
Staff are always pleasant and helpful when I’m in the store. Whether it’s something they sell instore or if they have to order it for me,they can’t be more helpful. The Wolverhampton store has a great... See more
I moved address. Ordered. And my dvds sent to old address. Although I did not get them in time for my birthday. I thought I'd not only lose the 3 dvds but also the money. Delighted it all... See more
Company replied
I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more
Company replied
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportWritten by the company

8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom
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Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round.
JH.
WOLVERHAMPTON.

Reply from hmv (UK) - Wolverhampton
Delay with delivery but kept us informed
Unusual to say the least
Thank you.

Reply from hmv (UK) - Wolverhampton
They took my order and email, I got notifications regarding order being despatched then ready for collection, good service and staff really knowledgeable and friendly

Reply from hmv (UK) - Wolverhampton
No problems with HMV , easy ordering , kept informed and collected from my local store in Wolverhampton , where the service is excellent

Reply from hmv (UK) - Wolverhampton
Great service. Made even better by being a lot cheaper than the Queen Website.

Reply from hmv (UK) - Wolverhampton
Found exactly what I wanted on the website. Easy to order and delivery was fast. Order came properly packaged. No damage at all.
Will definately be ordering again.

Reply from hmv (UK) - Wolverhampton
Personnel were supportive and helpful, they were kind and eager to help in our queries, I totally recommend this place!

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
Friendly staff. Kept upto date with order via email. Nothing is too much trouble for them.

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
A very smooth transaction from start to finish. HMV are a great example of how the click and collect procedure works and HMV excells at it they are second to none.

Reply from hmv (UK) - Wolverhampton
Good knowledge of products and informative of delivery time date etc.

Reply from hmv (UK) - Wolverhampton
Very good shop and friendly staff all ways helpful good wen buy online too

Reply from hmv (UK) - Wolverhampton
Big thank you for my item came very fast and delivered you cannot go wrong with hmv either online or instore you will not be disappointed either online or instore 2 thumbs up 👍👍

Reply from hmv (UK) - Wolverhampton
Good location
Plenty of quality products
Resable prices
Very pleasant and helpful staff.
Definitely keep using this shop

Reply from hmv (UK) - Wolverhampton
It's always nice to visit the well run Wolverhampton store as the staff are friendly and helpful.

Reply from hmv (UK) - Wolverhampton
If you can't find what you are looking for they will help you

Reply from hmv (UK) - Wolverhampton
Hmv wolverhampton was great its the first hmv that have helped order my goods unlike telford they just said they havnt got them great store

Reply from hmv (UK) - Wolverhampton

Reply from hmv (UK) - Wolverhampton
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