hmv (UK) - Wolverhampton Reviews 

290
TrustScore 4.5 out of 5

4.7

8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB


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Rated 5 out of 5 stars

The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... See more

Company replied

Rated 5 out of 5 stars

Staff are always pleasant and helpful when I’m in the store. Whether it’s something they sell instore or if they have to order it for me,they can’t be more helpful. The Wolverhampton store has a great... See more

Rated 3 out of 5 stars

I moved address. Ordered. And my dvds sent to old address. Although I did not get them in time for my birthday. I thought I'd not only lose the 3 dvds but also the money. Delighted it all... See more

Company replied

Rated 5 out of 5 stars

I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... See more

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Wolverhampton

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contact info

  • 8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

290 reviews

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1-star

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4.7

All reviews

(290)

30,417 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff helpful

Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round.
JH.
WOLVERHAMPTON.

15 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi John

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Keeping us in touch

Delay with delivery but kept us informed
Unusual to say the least
Thank you.

14 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Brian, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

They took my order and email

They took my order and email, I got notifications regarding order being despatched then ready for collection, good service and staff really knowledgeable and friendly

11 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Robert, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

No problems with HMV

No problems with HMV , easy ordering , kept informed and collected from my local store in Wolverhampton , where the service is excellent

7 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Lynn

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Great service. Made even better by being a lot cheaper than the Queen Website.

31 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Richard

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Found exactly what I wanted on the…

Found exactly what I wanted on the website. Easy to order and delivery was fast. Order came properly packaged. No damage at all.
Will definately be ordering again.

2 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Michelle

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great experience

Personnel were supportive and helpful, they were kind and eager to help in our queries, I totally recommend this place!

30 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Esteban

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 4 out of 5 stars

Item received a day after release.

Item received a day after release.

2 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello, thank you for leaving us a review.

We are sorry to hear that your order did not reach you in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Kept upto date with order via email. Nothing is too much trouble for them.

12 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great knowledge

Great knowledge
Helpful
Would reorder again from the store

14 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Maxine

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

A very smooth transaction from start to…

A very smooth transaction from start to finish. HMV are a great example of how the click and collect procedure works and HMV excells at it they are second to none.

4 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Peter, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Good knowledge of products and…

Good knowledge of products and informative of delivery time date etc.

19 February 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Susan,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very good shop and friendly staff all…

Very good shop and friendly staff all ways helpful good wen buy online too

4 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Luke

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Big thank you for my item came very…

Big thank you for my item came very fast and delivered you cannot go wrong with hmv either online or instore you will not be disappointed either online or instore 2 thumbs up 👍👍

19 February 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Harry, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Quality

Good location
Plenty of quality products
Resable prices
Very pleasant and helpful staff.
Definitely keep using this shop

30 January 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Barry

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

It's always nice to visit the well run…

It's always nice to visit the well run Wolverhampton store as the staff are friendly and helpful.

29 January 2026
Unprompted review
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Neil,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Friendly and helpful staff

If you can't find what you are looking for they will help you

18 January 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Robert

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

Best hmv ever

Hmv wolverhampton was great its the first hmv that have helped order my goods unlike telford they just said they havnt got them great store

9 January 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Mr

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

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