hmv (UK) - Wolverhampton Reviews 275

TrustScore 4.5 out of 5

4.6

8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.

Company replied

Rated 5 out of 5 stars

Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... See more

Company replied

Rated 5 out of 5 stars

Excellent product (The Beatles of course)-carefully presented by friendly and courteous staff. I have been buying Beatles Albums (& singles,EPs etc) from HMV Wolverhampton for 54 years, since 1971 in... See more

Company replied

Rated 5 out of 5 stars

Found exactly what I wanted on the website. Easy to order and delivery was fast. Order came properly packaged. No damage at all. Will definately be ordering again.

Company replied


Company details

  1. Music Store
  2. CD Store
  3. DVD Store
  4. Record Store
  5. Home Audio Store
  6. T-Shirt Store

About hmv (UK) - Wolverhampton

Written by the company

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Written by the company

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Contact info

  • 8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

275 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Over a week after I ordered the CD and…

Over a week after I ordered the CD and told it was on its way it has not arrived !
Looks like it will have to be reordered . Awful service !

4 May 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Keith

Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now ready to collect in store.

Rated 5 out of 5 stars

First class service ordered what I…

First class service ordered what I wanted. Delivery came two days later

28 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Betty, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Never had a problem even with hmv…

Never had a problem even with hmv wolverhampton thank u

22 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Sarnjit, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Was easy to find & order what I was…

Was easy to find & order what I was looking for. Was delivered really quickly. Very impressed.

20 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Jackie

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Staff helpful

Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round.
JH.
WOLVERHAMPTON.

15 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi John

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Keeping us in touch

Delay with delivery but kept us informed
Unusual to say the least
Thank you.

14 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Brian, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

They took my order and email

They took my order and email, I got notifications regarding order being despatched then ready for collection, good service and staff really knowledgeable and friendly

11 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Robert, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

No problems with HMV

No problems with HMV , easy ordering , kept informed and collected from my local store in Wolverhampton , where the service is excellent

7 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Lynn

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great service

Great service. Made even better by being a lot cheaper than the Queen Website.

31 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Richard

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Found exactly what I wanted on the…

Found exactly what I wanted on the website. Easy to order and delivery was fast. Order came properly packaged. No damage at all.
Will definately be ordering again.

2 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Michelle

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Great experience

Personnel were supportive and helpful, they were kind and eager to help in our queries, I totally recommend this place!

30 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Esteban

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 4 out of 5 stars

Item received a day after release.

Item received a day after release.

2 April 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello, thank you for leaving us a review.

We are sorry to hear that your order did not reach you in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Kept upto date with order via email. Nothing is too much trouble for them.

12 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Great knowledge

Great knowledge
Helpful
Would reorder again from the store

14 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hello Maxine

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Rated 5 out of 5 stars

A very smooth transaction from start to…

A very smooth transaction from start to finish. HMV are a great example of how the click and collect procedure works and HMV excells at it they are second to none.

4 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Peter, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Good knowledge of products and…

Good knowledge of products and informative of delivery time date etc.

19 February 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Susan,

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Rated 5 out of 5 stars

Very good shop and friendly staff all…

Very good shop and friendly staff all ways helpful good wen buy online too

4 March 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Luke

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Rated 5 out of 5 stars

Big thank you for my item came very…

Big thank you for my item came very fast and delivered you cannot go wrong with hmv either online or instore you will not be disappointed either online or instore 2 thumbs up 👍👍

19 February 2026
hmv (UK) - Wolverhampton logo

Reply from hmv (UK) - Wolverhampton

Hi Harry, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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