The staff in the Uxbridge are so helpful & knowledgeable, its a pleasure to shop in there the two James who work there are excellent. They are all an asset to HMV.
Location
Switch location110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB
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See what reviewers are saying
Very good service could not find vinyl album I wanted so person in store got it ordered and sent to my house. Came a few days later excellent service
Company replied
Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... See more
Company replied
Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... See more
Company replied
Company details
About hmv (UK) - Uxbridge
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company

- home of entertainment since 1921
Contact info
110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, United Kingdom
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Locating an old film on DVD and excellent service.
Was able to order a dvd that I couldn’t find in store and the staff member located it and arranged for it to be posted to my address.
Received very quickly too
Very happy with service to the shop and the subsequent online delivery.

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
Nice place to shop for gifts
Staff were very helpful. The figure I needed was not available in store but he facilitated the online order. I picked up the last item in two days without any fuss.

Reply from hmv (UK) - Uxbridge
Quick delivery and easy pickup process.
Quick delivery and easy pickup process.
Keep it up 😎

Reply from hmv (UK) - Uxbridge
Very impressed excellent staff service…
Very impressed excellent staff service at Uxbridge the order arrived within days very impressed

Reply from hmv (UK) - Uxbridge
Great order figure for collection got…
Great order figure for collection got it no hassle and great condition including box no marks

Reply from hmv (UK) - Uxbridge
Helpful staff
Time was taken to search for the item I wanted. As it was not available, an order was placed and I was told when it became available.

Reply from hmv (UK) - Uxbridge
Helpful
Easy ordering at HMV Uxbridge for the CD. Quick service for collection of the CD.
I shall order again at HMV Uxbridge branch as I like to keep shops open.
Thank you

Reply from hmv (UK) - Uxbridge
Buying cd
I found it was to find what I was looking for and buying my purchase was easy and delivery was good as I didn't have long to wait for my order

Reply from hmv (UK) - Uxbridge

Reply from hmv (UK) - Uxbridge
Excellent service as always
Excellent service as always. Stock appealing to niche customers like me. Thank you

Reply from hmv (UK) - Uxbridge
Easy ordering online & all…
Easy ordering online & all communication leading to in store collection, great service.

Reply from hmv (UK) - Uxbridge
Pre-order
I was fortunate enough to pre-order an album from HMV which actually managed to turn up early. It was easy to pre-order and the staff were friendly when I ordered in store.

Reply from hmv (UK) - Uxbridge
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