Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are a... See more
Company replied
Location
Switch locationUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
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See what reviewers are saying
The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff
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I found the film i was looking for. It was cheaper then all the other websites. Ordering was so easy and the delivery to my chosen store was effortless.
Company replied
Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... See more
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Company details
About hmv (UK) - Bromley
Written by the company
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Written by the company
- home of entertainment since 1921
Contact info
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
4.7
Excellent
281 reviews
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Easy to order online for store pickup
Easy to order online for store pickup. Helpful and professional staff
16 June 2026
Reply from hmv (UK) - Bromley
Hi Ian
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I found the film i was looking for
I found the film i was looking for. It was cheaper then all the other websites. Ordering was so easy and the delivery to my chosen store was effortless.
17 June 2026
Reply from hmv (UK) - Bromley
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The dvd box set I purchased from the…
The dvd box set I purchased from the Bromley store website I really wanted it so badly and I received it from the store. Very nice and accommodating staff
6 June 2026
Reply from hmv (UK) - Bromley
Hi Marcus
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great choice of blu ray movies,
9 June 2026
Reply from hmv (UK) - Bromley
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Reply from hmv (UK) - Bromley
Hi Hannah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Super service
Went in store to find some vinyls for my sons birthday, unfortunately they had no stock.Lovely young lady ordered them in-store for me and i collected them today. The staff in the Bromley branch are always very friendly and helpful.
9 June 2026
Reply from hmv (UK) - Bromley
Hi Natalie,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reasonable delivery schedule
Reasonable delivery schedule , no charge for the delivery and item received had been securely packaged happy with the in store experience
26 May 2026
Reply from hmv (UK) - Bromley
Hello David
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
LP ordered instore for home delivery
LP found easily though I couldn't remember title and prompt and friendly service with a bit of banter
12 May 2026
Reply from hmv (UK) - Bromley
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Thankyou very good service and…
Thankyou very good service and quality of service very good delivery
18 May 2026
Reply from hmv (UK) - Bromley
Hi Gennaro,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bromley Contingent
Purchased online.
Picked up in store (Bromley: The Glades).
Great service, as always.
Many thanks 😀
16 May 2026
Reply from hmv (UK) - Bromley
Hi Nick,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery and very helpful staff
Delivery service was quick and package was boxed really well no problems and the inside items weren't damaged. I got what I ordered and spoke to very helpful staff.
4 May 2026
Reply from hmv (UK) - Bromley
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was served by Cam (270).
i was served by Cam (270).
He was very polite and friendly and although the store was busy he searched to find the item i was looking for. He was very engaging and pleasure to talk to. Great asset to the store.
19 April 2026
Reply from hmv (UK) - Bromley
Hi Antonina
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much, and we hope to see you again soon :-)
Great customer service
Friendly, helpful and knowledgeable staff, great customer service.
21 April 2026
Reply from hmv (UK) - Bromley
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good customer service pilot workers…
Good customer service pilot workers stuff amazing experience
19 April 2026
Reply from hmv (UK) - Bromley
Hello Perry,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great Click & Collect service
Great staff at the counter dealing with my Click & Collect. Stars to do business with.
13 April 2026
Reply from hmv (UK) - Bromley
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Reply from hmv (UK) - Bromley
Hi Anonymous
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
At the collection point the cashier was…
At the collection point the cashier was very polite and helpful
7 April 2026
Reply from hmv (UK) - Bromley
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered LP delivered to shop only took…
Ordered LP delivered to shop only took 3 days. Very pleased
4 April 2026
Reply from hmv (UK) - Bromley
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
3 April 2026
Reply from hmv (UK) - Bromley
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I shop in bromley hmv
27 March 2026
Reply from hmv (UK) - Bromley
Hi Roy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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