Hiya Health Reviews 

Terrible all these companies out there are trying to force subscriptions on people. I'm sure there's a lot of people that won't buy any products from anybody because they force subscriptions on people instead of giving them the choice. I think somebody should write Congress and tell them what all these companies are doing forcing people on subscriptions.

No i didnt like your repply. I dont want a membership i dont want a subscription i can cancel or pause! I dont want a subscription at all!!! I dont need to give you my email as theres nothing you can do, except make an option for no subscriptions or membership. The nerve of only subscription companies today.

My 4 year old daughter loves taking Hiya vitamins. She likes the taste and asks for her vitamins daily, unlike other ones we’ve tried. Their Customer service is very accommodating and helpful!

Hiya is great to work with with fit within budget and has great products!

The customer service is great and very responsive. I am always a sucker for good packaging and this product delivers. The subscription is a great way to stay on track and monitor how the kids are doing building the routine.

Hiya is great to deal with and the kids actually eat the vitamins. They come with a nice glass container. Each delivery has a little fun card for the kids too. You can put your subscription on hold at anytime.

They were able to provide me with a quick and reasonable solution to continue using their multivitamins. My kids enjoy taking them and the bottles are cute and fun!

I love the hiya customer support. They are always so helpful and always find a solution to what I need. I needed to pause my subscriptions for a couple months and they did it without asking questions or trying to convince me otherwise. I feel like they truly care about their customers and providing wonderful service.

I really love this company, their customer service is excellent, top tier! They always have a solution for any problem that you have. Cannot recommend enough. My kid LOVES these vitamins, and the best of all they are the cleanest ones on the market. Totally worth it.

The customer service was extremely quick and effective. I submitted my help ticket, and they got back to me right away with a resolution to my question. My son has really had a positive response to the product. I am very happy overall with the brand.

I am highly satisfied with the customer service team!
I was offered a solution that fit my families budget and needs rather than having to cancel completely!

Thank you Hiya!

Good product and great fast customer service

Hiya is very understanding and accommodating to your needs. They are easy to communicate with, and are always available to help and support!

Disappointing and shady subscription practices

I purchased 5 bottles of Hiya last month and emailed them shortly afterward to cancel my subscription when I saw that there’s a subscription that I had also signed up for. Despite that, I was charged $127.09 yesterday for another order.

I immediately contacted them by email and text to explain that I did not want to continue the subscription and had already requested cancellation the month before. Their response was that the order had already been processed and therefore could not be canceled. They told me they would make a “one-time exception” and allow me to return the vitamins, even though they apparently have a no-return policy — but I would still have to pay the return shipping.

I was frustrated enough that I filed a complaint with the BBB and left a review about my experience. Shortly afterward, Hiya contacted me again, apologized, and said they had made an exception to refund the full $127.09 and that I could keep the vitamins or donate them.

What makes the situation even more frustrating is that I subsequently received a shipping notification showing that only one bottle was shipped. This makes me question the explanation that the order had already been processed and could not be canceled. If the entire order truly could not be canceled, I would have expected to receive all five bottles.

I appreciate that they ultimately refunded me, but I shouldn’t have had to escalate the situation to the BBB and leave a negative review to get a resolution. The experience has left me very uncomfortable with their subscription practices and customer service. I would strongly recommend carefully reviewing the subscription terms before purchasing.

Customer service is exceptional. They addressed every concern I had and were very accommodating.

I love my products from Hiya and their support team. Anytime I have ever contacted the team, they respond within 24 hours every time and always meet my request with the upmost respect and care. I am very pleased with Hiya and will remain a customer! Thank you for your help as always!

Customer service is quick and easy.

Quick customer service response. Offered multiple options to help me out with figuring out subscriptions and cost, and I didnt feel pressured to keep things active if I couldn't.

Great customer service and products!

We've been really happy with Hiya! My son is currently taking the Multivitamin, Probiotic, and Bedtime Essentials, and he actually gets excited to take them every day. As a parent, that's a huge win!

He loves the flavor, and I like that they don't taste overly sweet or artificial. Adding them to our daily routine has been super easy because he genuinely enjoys them. So far, we've had a great experience with Hiya, and I'd definitely recommend them to other parents looking for vitamins their kids will actually want to take.

My son likes hiya multivitamins.