Hiya Health Reviews 

1,936
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 509 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the high quality of the daily vitamins and clean ingredients, noting they are a fantastic option for helping picky eaters. Reviewers frequently highlight the exceptional customer service team for being prompt, friendly, and deeply accommodating with scheduling or custom flavor questions. Some reviewers were not happy with the subscription terms, mentioning unexpected automatic charges and frustrating difficulties when trying to cancel. A few consumers also noted concerns regarding strict return policies and specific instances where children disliked the product taste or texture.

What people talk about most

Product

Consumers find product to be positive, highlighting clean ingredients and great taste. Reviewers report that... See more

Customer service

People report positive experiences with customer service, noting that representatives are consistently... See more

Quality

Reviewers mention positive feedback about quality, expressing great appreciation for the clean, naturally... See more

Response time

Clients share positive opinions on response time, frequently highlighting prompt and effective assistance.... See more

Subscription

Customers had ambiguous experiences with subscription services, highlighting a sharp divide in how they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love Hiya, My grandson loves his vitamins and chocolate greens! Customer service is always above and beyond. Thank you Hiya for helping me keep my favorite big little human in the world healthy wit... See more

Rated 5 out of 5 stars

We love Hiya!! Having a special container that our toddler can decorate really made the experience exciting for her. She loves the flavors, they are easy to eat, and she begs to have more than one.... See more

Rated 5 out of 5 stars

We really love Hiya vitamins! They’ve been a great addition to my son’s daily routine, and I feel like they’ve really helped support his immune system. I also love that you can customize the flavors... See more

Rated 5 out of 5 stars

Hiya was quick to respond and address my issue when we accidentally broke our jar. We were very pleased with how quick they responded and how kind they were. Great product and customer service.



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,936)

510 reviews in the last 12 months

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Rated 5 out of 5 stars

We love Hiya!

We love Hiya!!
Having a special container that our toddler can decorate really made the experience exciting for her. She loves the flavors, they are easy to eat, and she begs to have more than one. Our biggest struggle is having her learn just one a day! Hiya customer service was also really friendly and responsive.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

My son only likes the green apple…

My son only likes the green apple flavor and I didnt see an option for that on the website so I emailed customer service and within 4 hours they had emailed me back. They had already sent my request to the fulfillment team and they are making aure my son gets what he needs by accommodating his very picky belly!!

18 August 2026
Unprompted review
Rated 5 out of 5 stars

My son has been taking Hiya…

My son has been taking Hiya multivitamins and magnesium for over 2 years now, and he absolutely loves them! We’ve had a great experience with both the vitamins and the customer service. It’s so easy to adjust the delivery schedule if we ever need them sooner or later. We’ve had no issues at all and will definitely continue using Hiya! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Personalized Service

I was so encouraged by the thoughtful responses of the customer service team. They helped me navigate what supplements were best for my family and budget and were very accommodating. They were sincere and helpful! Makes me willing to support their company and keep giving my kids the good stuff.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

The Hiya team went above and beyond

The Hiya team went above and beyond to help with getting our refills restarted for our little ones. My kids have loved the vitamins since we started, and as parents we appreciate knowing that the ingredients are clean and appropriate for our little ones growing bodies! Thank you again!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

We love Hiya

We love Hiya! My son dropped his bottle and it broke- they agreed to send another at no cost even though I said I would pay! They then let me know I was paying too much money and saved me money! Plus my kids love the vitamins!

13 August 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING CUSTOMER SERVICE

AMAZING CUSTOMER SERVICE! I already had a subscription for my oldest but needed to get some for my youngest. I placed my order, but received an email from Hiya customer service clarifying the order. I explained, and we got on the same page. They also gave me a 15% discount without me even asking. They took care of me and edited my account without me having to do a thing.

13 August 2026
Unprompted review
Rated 1 out of 5 stars

Terrible all these companies out…

Terrible all these companies out there are trying to force subscriptions on people. I'm sure there's a lot of people that won't buy any products from anybody because they force subscriptions on people instead of giving them the choice. I think somebody should write Congress and tell them what all these companies are doing forcing people on subscriptions.

No i didnt like your repply. I dont want a membership i dont want a subscription i can cancel or pause! I dont want a subscription at all!!! I dont need to give you my email as theres nothing you can do, except make an option for no subscriptions or membership. The nerve of only subscription companies today.

9 August 2026
Unprompted review
Hiya Health logo

Reply from Hiya Health

Hi Daniel,

Thanks for your review!

We’d be happy to help—please provide your email address so we can provide you with helpful options and also assist you accordingly.

Additionally, we'd like to apologize if we have disappointed you in any manner.


As stated on our website, Hiya is designed to be a monthly membership, though there’s truly zero commitment, you can easily cancel anytime or snooze your subscription. We also indicated that the subscription details of our product arrives fresh with a 30-day supply, refillable glass bottle to decorate, and refill pouches sent monthly on a pediatrician-recommended schedule. Additionally, we also sent an order confirmation email that if you ordered via a first order discount, your first month will be billed at your discounted rate, then your eco-friendly refills will be received fresh and billed at our non-discounted rate. We're sorry for any confusion.


We can be reached via email at support@hiyahealth.com, via text at 844-388-4492 and via DM at https://www.facebook.com/hiyahealth


Sincerely,
The Hiya Family

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