Rang to get booked in for a tyre change, following a puncture the evening before. I was advised what options were available and they fitted me in within an hour of my call. The work work completed qui... See more
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Just had my MOT done here and had a great experience. The team was friendly, professional, and got the job done efficiently. Highly recommend HiQ Telford for anyone needing an MOT
How have I never used this place before? At least £100 cheaper for an interim service than a main dealership! It took 2 hours for my service which is the quickest I've experienced and they did not mis... See more
Company replied
Booked in for 1700hrs actually done and dusted before 1800hrs. The crew at this location,Telford, go above and beyond. Well happy with service.Could go elsewhere,but this location i trust. Wanted... See more
Company replied
Company details
About HiQ Tyres & Autocare - Telford
Information provided by various external sources
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contact info
Sommerfeld Road, Trench Lock, TF1 6SZ, Telford, Shropshire, United Kingdom
- 01952 242461
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Amazing team
Amazing team, superb service and fitted us in at short notice. The gentleman who helped us out could not have been better, highly recommended

Reply from HiQ Tyres & Autocare - Telford
Matt at HiQ Telford was just Awesome - Fast and Professional
Checked in at HiQ Telford Reception today WED 18 FEB 2026 for my 11am appointment.
I was having 4 x New Tyres fitted from Blackcircles.com to my 68 plate Vauxhall Astra Elite Turbo.
Matt was very professional and friendly with managing my checkin and told me it would take only 1 hour to fit all four tyres. Matt was true to his word, as 1 hour later job done which also included fitting the tyre pressure sensor valves that I supplied. Overall I was extremely impressed with the fitting of the 4 x new tyres, and Customer Service from Matt of HiQ. Kind Regards, DaveG Telford (Biscuits + Doughnuts man).... Enjoy :)

Reply from HiQ Tyres & Autocare - Telford
Massive thanks to Matt and Jed for all…
Massive thanks to Matt and Jed for all your help and patience, getting my car m.o.t'd
Honest advice and professional service
Would definitely recommend, and will be using again when the need arises
Thank you

Reply from HiQ Tyres & Autocare - Telford
Had to come back 2 times to correct…
Had to come back 2 times to correct front wheel alignment. It wasn't done correctly in the first place. Member of staff very moody when came back second time explaining that steering wheel is not in the center. First wanted me to come in later then took the car and started alignment. Called me asking Em I happy with the position of the steering wheel in a very rude way.... Em I a mechanic to verifi his job which he couldn't do correctly in first place....? Will never again use HiQ. Thank you

Reply from HiQ Tyres & Autocare - Telford
Good communication
Good communication, quick efficient service at a respectable price.

Reply from HiQ Tyres & Autocare - Telford
Good honest garage at a fair price
Good honest garage at a fair price, used many times now.

Reply from HiQ Tyres & Autocare - Telford
Great service and friendly staff
Great service and friendly staff. Would recommend.

Reply from HiQ Tyres & Autocare - Telford
I have always found the desk staff very…
I have always found the desk staff very pleasant and helpful.
I will use them again in the future if the need arises.

Reply from HiQ Tyres & Autocare - Telford
Lads I dealt with were super helpful…
Lads I dealt with were super helpful amd gave me a bunch of money saving advice and did all the work needed very fast and top standard

Reply from HiQ Tyres & Autocare - Telford

Reply from HiQ Tyres & Autocare - Telford
Fantastic
Saw fantastic reviews online. Dropped my car off at 8am for a 9am slot and my car was ready within a few hours. Top blokes.

Reply from HiQ Tyres & Autocare - Telford
Good experience overall
Straight forward. Was booked in quickly and expectations set as to what issues there could be.
Work was carried out quickly while I waited.
The waiting room and facilities were clean and tidy, with friendly staff.

Reply from HiQ Tyres & Autocare - Telford
Polite quick service when I visited today without an appointment due to a pucture
Polite quick service when I called in this morning I did not have any appointment but they fitted me in and we're very polite.

Reply from HiQ Tyres & Autocare - Telford
Top service in Telford
Outstanding service and help with very late pm emergency call and first class care on following morning. Take a bow Matt at Telford, you turned a major problem into a minor event. Very grateful to you and the rest of the team - thank you!

Reply from HiQ Tyres & Autocare - Telford
Great service
Dropped my car in without a booking. It was dealt with super quickly, nice price and customer service was great. Only used HiQ now and then but always been a great service from the guys onsite each time.

Reply from HiQ Tyres & Autocare - Telford
HIQ Telford superb service!
HIQ Telford have solved an issue on my car which a local garage which I have used for 7 years failed to spot numerous times. It appears that some garages have become heavily reliant on the diagnostic tool and fail to use experience, intuition, professional curiosity to delved deeper to locate problems.
I wish to personally thank Kieran and the team in identifying the oil leak, misfiring, need for spark plugs and the rocker cover issues and saving my “Sebastian”. (This is the name of my Mokka).
Superb service!

Reply from HiQ Tyres & Autocare - Telford
Took my car to the Telford branch for…
Took my car to the Telford branch for an mot, it failed and I needed 4 new tyres got my tyres quoted almost £100 cheaper than the price they had quoted me elsewhere so when I left to get them changed they called the police on me, 🤷♀️ when I had 2 police officers turn up at my door I was gob smacked, they checked that I had had them changed straight from leaving the garage! I would never use this company again it May seem cheap but I have never in my days seen Such bitterness because I didn’t want their tyres

Reply from HiQ Tyres & Autocare - Telford
Took my car to HIQ garage in Hadley…
Took my car to HIQ garage in Hadley Telford today just off the trench lock island. Had two front tyres, CV boot kit and lower arm fitted. Matt and the team have done a great job. Matt is really help and goes the extra mile to get the job done and ensure full customer satisfaction. Will definitely be taking my cars back to them moving forward. Great job guys keep up the good work.

Reply from HiQ Tyres & Autocare - Telford
Brilliant company & excellent customer service!
Highly recommend these guys in HiQ Telford! Fitted me in the same day & had excellent service from start to finish, five stars isn't enough!

Reply from HiQ Tyres & Autocare - Telford
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