Hillarys Reviews 

Lauren was extremely friendly and helpful. She listened and gave her professional advice when it was asked. Shared examples of what I wanted to look at. Fantastic service!

Amazing service provided, sadat was amazing in helping me choose the right blinds for me and the fitting service was seamless.

Will recommend to anyone

Gary, the agent who measured and fitted my blinds, was very helpful and knowledgeable. The reason I haven't given 5 stars is because there were a couple of delays with the blinds being fitted.

Richard from Hillarys dealt with issues we had from the start due to incomplete work by my builder - he went above and beyond to get the order right and once blinds fitted which was done extremely quickly and professionally I am so pleased with them Thank you so much Richard 117066

installed correctly ,frendly ,and well mannerd ,would reccomend,good service!

Carl 119242 was brilliant. Really friendly, really knowledgable. Very clean and tidy doing the job. Would really recommend!

The salesman told us that the shutters we wanted could be fitted to our window and asked us for a mandatory 50% deposit. This was taken from our account immediately. When the fitter finally arrived he told us he was unable to fit them because of problems with the frame. It took 15 days to repay our deposit. Why should it take 15 seconds to take from our account and 15 days to repay. Don't pay up front.

Absolutely furious. Ordered and paid for shutters last May . Fitting date confirmed for today (28th August) just called Hilary’s only to be told that my allocated fitter has left . Karen went off to find out more . , came back and said it been allocated to Steve who will expect to receive my order NEXT Thursday & he will call me to confirm when he can fit it .

Is this a joke !!! Customer service should have called me !!! Not wait for me to call them .
Absolutely shocking service

I require a call back today . Confirming my NEW date for fitting - if I don’t then you must cancel my order and refund my payment - which I paid in full last May .

Update :

Call from Steve -who has been assigned fitting the shutters . Now scheduled for 5th sept .
Thank you Steve

One very disappointed customer

Although James had said on the day that he measured up he would be coming on Thursday 20th August afternoon.After no communication on the day I rang him at 3pm to say that I would be going ou at 5pm.He said he would be over in 20mins.He did come and fitted the blinds within my time scale,although he did not show mw how to use them,but I worked it out.I also felt that your flyer promoting the sale of blinds was deceptive as it only applied to certain blinds.I wanted to replace the ones I already had.

The after fit service is appalling. I’ve emailed on several occasions and they have still not rectified the problem.
I definitely would not recommend using Hilarys

From the start to the end product Hillary’s are a vey good company to deal with. The new shutters are amazing, everything that we wanted. When it came to the fitting Sean was very professional and did a great job. He is a credit to the company. A faultless experience. Barry Ireland

Very Good experience - our blinds are lovely Phill Goodwin measured up was a very friendly helpful man . He also worked around our busy life to fit the blinds - Highly recommend

Great experience as usual. Paul is very professional and always does a great job.

We were very happy with our blinds,Peter was very polite, helpful, and did a professional job from start to finish.

Blinds fitted by Paul - excellent, efficient job. Fitted quickly and expertly, thank you

I have just received a reply from Becky stating that Hillary's are not going to do anying about my Roman blinds made with a horrid seam joint running down the middle,
Apparently I was told about this. I can assure you it was not mentioned or discussed as if it had been the blinds would not have been ordered, the only thing I was made aware of was the child safety device that is required.
The first time I knew about the seam is when the blinds were fitted, which I expressed my shock, surpise and disappointment to the fitter, who said he could not do anything and I would have to contact Hillary's.
So I am just supposed to accept this decision, after tweny five years and seventeen sets of blinds it is totally disgraceful and not acceptable.
So come and take the blinds away and refund the cost of them.

Cheryl Brooks

The survey was carried out well and the supply and fiting of our blind was good. However, I felt the overall cost was very expensive.

Great service. Michael Davies Advisor No. 118981 is brilliant. He took the time to take my old blinds down before replacing with new. Did a great job and tidied up afterwards. Definitely recommend using them.