Hidden Hearing - DoncasterReviews 

228
TrustScore 5 out of 5

4.9

43-45 St Sepulchre Gate, DN1 1TD DONCASTER, Yorkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The audiologist was great the receptionist was great ,What more can I say. The audiologist( Waleed Rizwan) at Hidden Hearing says everything: clear explanations, step by step guidance, no rushing,... See more

Rated 5 out of 5 stars

Very professional staff everything explained clearly and refreshments offered upon arrival.Time taken to make procedure easy to follow.

Rated 5 out of 5 stars

We were welcomed into the shop and made to feel welcome. The audiologist, David Shaw, came to meet us, introduced himself and took us through to his room. He was friendly and extremely clear explain... See more

Rated 5 out of 5 stars

I've used the wax removal service at the Doncaster branch a few times now the staff are so friendly and welcoming. The wax removal was carried out by lady called Mandy Taylor, very friendly, professio... See more


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.


Contact info

  • 43-45 St Sepulchre Gate, DN1 1TD, DONCASTER, Yorkshire, United Kingdom

  • 01302 976522

4.9

Excellent

TrustScore 5 out of 5

228 reviews

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4.9

All reviews

(228)

3,981 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hidden Hearing

Very professional staff everything explained clearly and refreshments offered upon arrival.Time taken to make procedure easy to follow.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

The audiologist was great the…

The audiologist was great the receptionist was great ,What more can I say.
The audiologist( Waleed Rizwan) at Hidden Hearing says everything: clear explanations, step by step guidance, no rushing, and then that instant transformation when the hearing aids went in. Four years waiting on the NHS is a long time to live in limbo, so finally getting proper support It feels like someone opened the world back up again.
That moment when sound comes back — birds, voices, footsteps, even the little things I forgot That I was missing — it hits you right in the chest. It’s not just hearing; it’s reconnecting.
And going back for the fitting, with the same level of care and professionalism, just seals the deal. I was clearly looked after properly. It’s wonderful that I have got the quality of life back. A proper wow factor indeed.

29 June 2026
Rated 5 out of 5 stars

Excellent service for wax removal!

This was my first time, I was explained everything before getting started and made me feel more comfortable
All staff delivered excellent service, from start to finish. They went above and beyond of my expectation. always happy to help and give really good advice.
The Doctor Mandy Taylor you were kind and delivered amazing service throughout
I would recommend any day!!
Thankyou Doncaster branch

12 May 2026
Unprompted review
Rated 5 out of 5 stars

'First Class'

As always, friendly and very professional service.
On my recent visit I had to have some wax removed from my right ear and this has helped immensely with my hearing.
This was carried out by an onsite specialist member of the Doncaster team.
Many thanks for your excellent help.

22 April 2026
Rated 5 out of 5 stars

Wax removal

I've used the wax removal service at the Doncaster branch a few times now the staff are so friendly and welcoming. The wax removal was carried out by lady called Mandy Taylor, very friendly, professional and explained everything in detail. I would highly recommend these guys to anyone with ear issues.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Good experience.

The receptionist was one of the most amazing and friendly people I've ever met whilst still being very professional.
The clinician (I'm bad with names) was absolutely brilliant. If I was an employer, I'd want him working for me. Could not fault his knowledge, manners, friendly approach and sheer professionalism.

26 April 2026
Rated 4 out of 5 stars

The knowledge was excellent the…

The knowledge was excellent the downside was the price & the surprise of being told that the left ear was retrievable. Then the last was the cost, ouch. It helped a little that we could spread the cost over 12 months interest free.

23 April 2026
Rated 5 out of 5 stars

I went for my usual appointment on…

I went for my usual appointment on Tuesday at the Doncaster branch, I had Mandy Taylor for the first time who was a pleasure, I’m quite used to micro-suction but as it was my first time with her she made sure to explain everything thoroughly and made me feel at ease, she was friendly, polite and managed to clear my ears which is always a task😂

Katherine at the main desk is also amazing, it always puts a smile on my face seeing her and having a chat, she’s a great part of the brand and always makes me feel welcome

Thank you I’ll see you both again soon🙏

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience.

My recent experience at Hidden Hearing was exactly what wanted, I had a thorough hearing test and my prescription was adjusted accordingly to allow me to hear more clearly.
I trust Hidden Hearing to look after my hearing needs in the future.

8 April 2026
Rated 5 out of 5 stars

A pleasurable experience

I was made to feel welcome from the minute the door was opened. Kathryn and a young gentleman were very friendly and enquired as to whether I would like a drink. I was well looked after by all.
The premises were light, spotlessly clean, and tidy, and quite modern in appearance.
I would definitely recommend to others.

5 March 2026

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