We brought a property from the heath Cardiff branch and found everyone to be friendly and helpful. However our main praise must go to Gina who dealt with our purchase. She went above and beyond to hel... See more
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For my area of north Cardiff, H&C have provided the best service in my view, renting out and managing my property via them for some years. I am now selling the property and have been please with the s... See more
Friendly professional & efficient office The evaluation was spot on from Rhodri Humphreys Anna, O'Mahoney, Mitchell James & Natalya Hayward have been supportive all the way with great liason w... See more
We've had a fantastic experience with Hern and Crabtree and I especially want to highlight how amazing Gina has been throughout the entire process. Gina has been absolutely incredible - proacti... See more
Company details
Written by the company
Hern & Crabtree are Cardiff’s longest-established independent estate agents. Our highly experienced team specialise in residential sales, lettings, probate services, estate management, land and new homes, and property management services. We are dedicated and passionate about what we do and our highly experienced teams add immense value to each unique customer journey. Our focus is helping to sell your home in the best way possible, using our experience to make it a smooth journey for you. A stylish, understated and trusted brand since 1849, marketing your property with Hern & Crabtree lends value to any transaction. The care we take with our advertising is second to none, and we respect and treat every client’s property with the same consideration as we would our own. We also understand that behind every property there is a person, and that person will have a unique set of circumstances that must be considered and catered for. Always focused on transparency and communication, everything we do is built around our clients and their needs, giving them not just want they want, but also the peace of mind that the very best result has been achieved on their behalf. We understand that moving home can be a stressful time, and our approachable and caring team are here to make sure that your experience is handled properly. We treat our clients as though they are our friends and family, perhaps that is why we have successfully helped people move for over 170 years.
Contact info
Waungron Road 8, CF5 2JJ, Cardiff, United Kingdom
- 02920780240
- info@hern-crabtree.co.uk
- www.hern-crabtree.co.uk
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Excellent photos
Mike from Hern & Crabtree sent useful information in advance of taking the photos of our property. We were pleased that he was flexible enough to accommodate some last minute requests and was polite and professional when he arrived at the agreed time. The quality of the photos he took, along with the virtual tour, were of a very high standard.
Very polite and friendly
Very polite and friendly. No hassle or trouble at all. Very smooth and easy process.
Pictures came out brilliantly!
Amazing marketing photos taken and…
Amazing marketing photos taken and great communication. Trustworthy and highly professional. Would recommend.
Mike Baillie - Hern and Crabtree
Mike was super friendly, courteous and professional and captured our home beautifully. Nothing was too much trouble and he took the stress and anxiety away to make us feel at ease through the process.
House for sale photos
Mike was very friendly and professional. The photos were very good.

Reply from Hern and Crabtree Estate Agents
Exceptional service
Exceptional service. The agent was knowledgeable and had done research previous to valuing the property. He knew the area we lived in very well. The photographs were of a very high standard and the brochure which they produced was detailed and professional.
Overall an excellent service.
We would highly recommend using Hern and Crabtree.
Excellent friendly service
Excellent friendly service, very quick turnaround following survey. Very impressed with the quality of the photographs. Would definitely recommend.

Reply from Hern and Crabtree Estate Agents
Great company to deal with.
All my correspondence with this company, no matter which team member I dealt with, was efficient, warm, and friendly. I was regularly informed of any progress, and all my queries were answered promptly, and I was made to feel valued. I would highly recommend them.

Reply from Hern and Crabtree Estate Agents
Mike was very personable and…
Mike was very personable and professional. He was interested in all aspects of living here, taking the time to understand all of the features of the flat. He took time to ensure he captured the right photos & angles including the garden.

Reply from Hern and Crabtree Estate Agents
Class and Style!
I called Hern and Crabtree to help with the sale of my home. The firm is unique in its approach to Estate Agency! There is a class and style adopted, unrivalled by other Estate Agents in Wales that I have dealt with. From the initial valuation with Mr Humphreys to the ethereal photos of my home taken by Mr Baillie, the experience is proving to be a most memorable one in a truly positive way!

Reply from Hern and Crabtree Estate Agents
Professional and efficient
Arrived as arranged. Efficient and professional. Photographed our home to maximise the best aspects. Would definitely recommend.

Reply from Hern and Crabtree Estate Agents
They are very professional
They are very professional, the quality of there photos and presentation is 1st class and they are very friendly and honest.

Reply from Hern and Crabtree Estate Agents
5 Star Estate Agents!
I have recently appointed H&C as acting agent to sell my property. So far I have been hugely impressed by the professionalism of their staff. Advertising my house has been an amazingly quick turn around. A special shout out to Mike who was so friendly and took fantastic photos of our house and Gavin for providing great help and advice. I’m looking forward to continuing to work with them!

Reply from Hern and Crabtree Estate Agents
A friendly and professional team with a…
A friendly and professional team with a good reputation to uphold.
Very pleased with their service for far.
I would recommend them to friends and family without hesitation.
Excellent company to deal with
Excellent company to deal with. Great at communicating and advising. Primarily worked with Rhodri, Mitchell and Gina. Everyone was brilliant especially Gina who was so integral in getting the sale over the line. Although there is an outlay with selling a house, you very much get what you pay for. No hesitation in recommending. :-)
Great photos for letting
We feel really pleased with the photos taken of our house by the letting company. The photographer was courteous and friendly and photographed the whole house efficiently. We received a series of photographs within a few hours and feel very happy with the results.

Reply from Hern and Crabtree Estate Agents
Well done Hern & Crabtree!
A pleasure to work with this professional team from the Pontcanna office especially Gina & Anna. Quick in response, transparent & sound advice. We were in good hands. The whole process was successful instead of stressful. Well done guys.

Reply from Hern and Crabtree Estate Agents
Fantastic quality photos
Mike's photos were of excellent quality and they really made my apartment look fantastic. Communication was great and the process was really simple.

Reply from Hern and Crabtree Estate Agents
I can not thank Hern and Crabtre enough I would stongly recommend them.
I can not thank Hern and Crabtree enough as to the way they are dealing with my house move. Gavin Sheppard came yesterday to give the valuation, he made us feel so relaxed and did not put any pressure on us at all to go with his estate agents . as I have experienced with other estate agents who can be very pushy . Gavin was curious and friendly and gave a true estimate of our home. He sent his colleague Mike Bailliy to take photos and measure the rooms Mike is also a very caring,friendly man, nothing to much trouble for him he is very patient, he took so many lovely photo's of our home, I am delighted with them. I would strongly recommend Hern and Crabtree I feel valued as a customer in their hands

Reply from Hern and Crabtree Estate Agents
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