Henry Krank & Co Reviews 

321
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 131 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the helpfulness and knowledge of the staff. Customers frequently highlight the excellent service, noting the efficiency of their orders and the smooth online purchasing process. The delivery service is often described as fast and reliable, with items arriving well-packaged and on time. Many appreciate the wide selection of products, especially for older guns, black powder, and reloading supplies, making it a go-to source for their needs. However, some people mentioned occasional issues with website functionality or packaging that could be improved, though these were minor concerns amidst overall satisfaction.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the wide selection and availability... See more

Service

Consumers consistently report positive experiences with the service, often highlighting the staff's... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Customers had positive experiences with order, frequently highlighting the ease of the ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited the Henry Krank Pudsey shop recently and were so impressed with the amount of stock which is beautifully displayed. The staff were very helpful and their service and knowledge was exce... See more

Rated 5 out of 5 stars

After years of being involved in the shooting fraternity, from target clubs to pest control , I can truly say that this company has the Knowledge to sort your supply problem’s, from ammo to the thing... See more

Rated 5 out of 5 stars

Ive known Henry Krank for many years and they have always been most helpful and obliging. Derek, who helped me with a purchase recently, went the extra mile to ensure i was happy with the item. Qual... See more

Rated 5 out of 5 stars

Henry Krank is such a long established and well known supplier they were my first choice when I needed some black powder items. The items I required were in stock and at competitive prices. Their webs... See more


Company details

  1. Gun Shop
  2. Ammunition Supplier
  3. Art & Antiques
  4. Sporting Goods Store

Written by the company

Henry Krank & Company Ltd has been well-known in the UK gun trade for over 40 years. With a combined knowledge of the industry spanning several decades, the team at Henry Krank & Company delivers a wealth of information on everything for shooters and collectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(321)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service second to none

Customer service second to none .
I wondered where my parcel was as had ordered on a Thursday .
Concerned had a winge .
Turned out it was all my fault .
Had not read that orders , only dispatched on Wednesdays . So my bad !
Had replies to my questions immediately via email and 3 attempts to contact me by phone.
Absolute delight talking to the lady on the phone dealing with my order . She went the extra mile , it was completely my fault, I apologized but she wouldn’t have any of it .
Breath of fresh air , talking to such a down to earth helpful professional young lady , that went that extra mile . Package was delivered the next day , well packed .
Will definitely use this company again . Highly recommended

13 March 2025
Unprompted review
Rated 5 out of 5 stars

This company are so good just felt I…

This company are so good just felt I had to review them as I’ve now made quite a few purchases from them and need to say that their prices are hard to beat, a very extensive stock and the service is excellent. They are my absolute go to without question.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer experience

Fantastic customer experience.
Realistic prices on antiques & other goods . Knowledgeable & helpful staff . I have always been happy with their services & Henry Krank will always be the first place I go to .I received my latest purchase in around 22 hours after order & it was exactly as described .

18 February 2025
Unprompted review
Rated 5 out of 5 stars

This is a truly outstanding company

This is a truly outstanding company. In the last two weeks, orders placed mid afternoon have been delivered by 10am the next day. The product range in stock is perhaps the best in the UK. Very highly recommended.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Have ordered on line a few times and…

Have ordered on line a few times and always had excellent service and everyone I've spoken to has always been very helpful in finding the parts I needed I called in the shop for the first time a few months s ago and was very impressed with the display

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Unfortunately I'm not a frequent user…

Unfortunately I'm not a frequent user but when ever I have I've been more than happy with the purchase,price and delivery. I find their web catalogue
a must just to while-away time. Take no notice of the date I have entered the truth is my last purchase was pre Covid but the review form says must be within last12 months, but then who buys tyres every year.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

A well laid out website

A well laid out website, easy to order everything I wanted was in stock.
New to reloading but everything they sell had all the information I needed.
Very pleased with purchases.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Great firm

Great firm. Helpful, Know their stuff, give good advice, sell great products and don't try to take more money for things you don't need AAAAAAAAA***************

3 September 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look