Henry Krank & Co logo
Visit website

Henry Krank & Co Reviews 

321
•
TrustScore 5 out of 5

4.9

Gun Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 132 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and professional approach, often going above and beyond to assist with inquiries and purchases. The company's products, including antique and replica firearms, reloading supplies, and various shooting accessories, are highly regarded for their quality and extensive selection. Reviewers frequently highlight the excellent service, noting the ease of online ordering, fast delivery, and well-packaged items. Some people also felt that the delivery process was efficient, with items arriving on time and with good communication regarding delivery schedules. However, a few other people also felt that there were occasional issues with website functionality and packaging, though these were generally resolved satisfactorily.

What people talk about most

Product

Customers had positive experiences with product, often praising the wide variety and availability of items,... See more

Service

Users describe positive interactions with service, consistently highlighting it as excellent and efficient... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Reviewers highlight positive aspects of order, noting that the ordering process is generally easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive known Henry Krank for many years and they have always been most helpful and obliging. Derek, who helped me with a purchase recently, went the extra mile to ensure i was happy with the item. Qual... See more

Rated 5 out of 5 stars

After years of being involved in the shooting fraternity, from target clubs to pest control , I can truly say that this company has the Knowledge to sort your supply problem’s, from ammo to the thing... See more

Rated 5 out of 5 stars

Henry Krank is such a long established and well known supplier they were my first choice when I needed some black powder items. The items I required were in stock and at competitive prices. Their webs... See more

Rated 5 out of 5 stars

Definitely the go-to shop for older guns, black powder and shooting stuff! Extremely helpful and knowledgeable and willing to share that knowledge and interest in the historical side of firearms. As s... See more

Company details

  1. Gun Shop
  2. Ammunition Supplier
  3. Art & Antiques
  4. Sporting Goods Store

Written by the company

Henry Krank & Company Ltd has been well-known in the UK gun trade for over 40 years. With a combined knowledge of the industry spanning several decades, the team at Henry Krank & Company delivers a wealth of information on everything for shooters and collectors.

Contact info

4.9

Excellent

TrustScore 5 out of 5

321 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(321)

127 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I frequently buy black powder…

I frequently buy black powder accessories and other shooting related parts from Kranks and have always appreciated their on line ordering business .
Items as described and promptly despatched . Appropriately packaged .
Professional service both on the phone on the Net .

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Update to my previous review

Update to my previous review following more purchases.

Kranks are extremely professional, knowledgeable about the products they sell, and will always keep you right. They are approachable, considerate and will listen to their customers.

All in all, worth every star

15 June 2025
Unprompted review
Rated 5 out of 5 stars

The Bullet Hole

As a trade customer I have had an account with Henry Krank for more years than I care to remember, the reason being I cannot fault this company for service and the wide range of products stocked.
Like us buy with abolute confidence from them !

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great people

Great people
Over many years I have shopped with Henry Kranks and the professionalism and very quick service knowledge and over all helpfulness is fantastic

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Very pleasant

Very pleasant, and very helpful, knowledgeable staff. They are at the top of their game, and second to none.
I would gladly give ten stars. In fact, I will ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for keeping me informed of…

Thank you for keeping me informed of what you have. Sometime I will make a visit to see you I understand that I have to make a appointment and have my FAC with me I will contact you when I can put aside a day or best part of it
All the best
Greg

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Spot on!

The Henry Krank team were very helpful, friendly and knowledgeable.
They found all the bits I needed for my project and got them delivered to me quickly.
Special thanks to Gareth for the extra help and advice.
Cheers guys.
Spot on!

3 April 2025
Unprompted review
Rated 5 out of 5 stars

A good firm to deal with whatever your experience.

Having been a gunsmith for over 50 years I have purchase various items and firearms from Henry Krank. The staff who work there are friendly and knowledgeable. In my dealings with this company and its staff, I have always been pleased with the service I have received, and have always been dealt with to a high professional standard. Paul R. Atkins

1 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look