Delivery is always on time. Ingredients always fresh, recipes easy to follow and fun to prepare. Portions are adequate, we’re never hungry after dinner, some recipes even have enough for a leftover l... See more
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The recipes are amazing! The food quality is excellent! Most recipes have made our 3 kids happy, which is bot an easy feat. Prep and cooking are straightforward, and the kids love to help! Deliver... See more
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Good recipes, vegetables are usually very fresh but are sometimes starting to waste or "hurt" while being handle in packaging. I wish there was a section of foods for allergies or health issues such... See more
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The recipes are excellent and ingredient quality is very good. One star deducted for inconsistency with deliveries, and the meat packaging isn’t great. It can often leak, or in the case of the... See more
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Company details
Written by the company
HelloFresh delivers weekly recipes and fresh ingredients straight to your doorstep, so you can cook delicious, quick, and healthy meals at home.
Contact info
Toronto, Canada
- 1-855-272-7002
- hello@hellofresh.ca
- www.hellofresh.ca
3.9
Great
32K reviews
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Delicious meals…
All the meals we have received and cooked have been very tasteful, flavorful and delicious easy to prepare, and everything is included.
20 April 2026
Reply from HelloFresh Canada
We're here to take the stress out of cooking! So happy you're loving HelloFresh 💚
Great food
Great food, so easy and fast to make. Granddaughter loved the meal. Had a question at 4am in morning and still could get hold of a live representative to answer my question.
11 April 2026
Reply from HelloFresh Canada
We're here to take the stress out of cooking! So happy you're loving HelloFresh 💚
The ingredients are fresh and very…
The ingredients are fresh and very good. I really want to adjust them as I cannot eat rice and hate zucchini. I would like to swap out those 2 ingredients. Otherwise, all the meals were very good and tasty.
4 April 2026
Reply from HelloFresh Canada
So happy you are enjoying the HelloFresh experience!
When it comes to wanting to make changes to an individual meal, we unfortunately don’t have a way to customize meals to include or exclude a particular ingredient. However, you do have the ability to view and modify your cart each week, and remove any meals you don't want.
Our menu contains a list of ingredients for each meal. Prior to the order cut-off, check the ingredient lists of the meals in your cart. If any meal contains an unwanted ingredient, remove the meal from your cart and replace it with a dish that works better for you! Whatever is in your cart 4 days before the delivery day at 11:59 pm PT will be locked in as your order for the following week. 💚
Makes planning meals so much easier but…
Makes planning meals so much easier but I honestly don't fell that $25 a meal for 2 is saving you anything, you definitely can buy all the ingredients to make the same meal for more people cheaper in most cases. And paying $11 for shipping...
10 April 2026
Reply from HelloFresh Canada
We love to hear this! So happy you are enjoying the HelloFresh experience! 💚
The food is great and the choices are…
The food is great and the choices are awesome ! The morning meals need to change up once in a while , delivery is super awesome and just customer service is amazing !
1 April 2026
Reply from HelloFresh Canada
We're here to take the stress out of cooking! So happy you're loving HelloFresh 💚
The vegetables are not always the best
The vegetables are not always the best, 3 different times the potatoes have had black through them. Peppers can be a little wilted.
21 March 2026
Reply from HelloFresh Canada
Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. We’ve issued compensation for the inconvenience and hope this helps make things right.
If you have any further questions, please don’t hesitate to call us at +1-855-272-7002 or send us a DM on our social media channels. We’re also available 24/7 via chat and are always happy to help.
Retired couple
We are currently on our first box.
The food has been great. It is of good quality. The delivery was right on time. The portions are great.
11 April 2026
Reply from HelloFresh Canada
We love that you're sharing the joy of cooking with HelloFresh 💚 Thanks for sharing!
Reply from HelloFresh Canada
Thanks for your feedback, and we're sorry to hear about your experience. We appreciate you taking the time to share your review. We’d really like the chance to make things right. We noticed you haven’t been in touch with our customer care team yet, so we’ll be reaching out to you directly to learn more and help resolve the issue.
The ingredients need to improve at times
The food is good and there is a lot of selection but recently I am opening boxes to see what’s wrong or missing. The quality is not what it once was. It can be disappointing at times.
17 April 2026
Reply from HelloFresh Canada
Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. We’ve issued compensation for the inconvenience and hope this helps make things right.
If you have any further questions, please don’t hesitate to call us at +1-855-272-7002 or send us a DM on our social media channels. We’re also available 24/7 via chat and are always happy to help. 💚
It is way too much work
It is way too much work. I thought it was supposed to make cooking easier
5 April 2026
Reply from HelloFresh Canada
We appreciate your feedback and are sorry it was too much work. We will pass this commentary on to our culinary team so we can look into how to make cooking easier for everyone. 💚
Offered me a reactivation discount
Offered me a reactivation discount, I loaded and reactive my account. Picked meals and discount was there. Placed and order and the discount was gone when I got charged so I contacted them and they said I never had a code and no way to do it now. But it was the one from the mail that let me set the account up again. Total scam.
18 April 2026
Reply from HelloFresh Canada
Thank you for your review. We’re sorry to hear that your recent experience with our customer care team didn’t meet your expectations. We understand how frustrating that can be, and we’d really like the opportunity to make things right.
Our team will be reaching out directly to follow up and see how we can better assist you.
Reply from HelloFresh Canada
We love that you're sharing the joy of cooking with HelloFresh 💚 Thanks for sharing!
Great meals!
I really think the meals are well thought out and prepped for amazing family eats! Keep up the good work
13 April 2026
Reply from HelloFresh Canada
Thanks for being part of the #FreshFam! 💚 We're happy to help you save time in the kitchen!
Was enjoyable and efficient
Loved how clear, organized and simple it was! The food tested great and was fresh. It was fun to try new meals. The reason I stopped the orders was just because when I cook a meal with food from the grocery store, I usually cook in large batches which helps us save some money.
6 April 2026
Reply from HelloFresh Canada
Thanks for being part of the #FreshFam! 💚 We're happy to help you save time in the kitchen!
It’s been great
It’s been great, what we like is it takes the pressure of what to make for dinner.
Only suggestion would be to have more discounts to your current an loyal customer!
9 October 2025
Reply from HelloFresh Canada
We're happy our service simplifies your dinner planning! We appreciate your suggestion about offering more discounts to our loyal customers. Thanks for the feedback!
Meat portions are quite small for a…
Meat portions are quite small for a man. I am surprised you have not made celiac gluten free options. This would be huge for the convenience of celiac people to have help making a safe easy dinner. I may cancel Because options for me are very limited.
11 April 2026
Reply from HelloFresh Canada
We appreciate your feedback and regret that our meat portions and gluten-free choices did not meet your needs. We'll consider your suggestions as we explore ways to improve our menu. 💚
Good recipes
Good recipes, vegetables are usually very fresh but are sometimes starting to waste or "hurt" while being handle in packaging.
I wish there was a section of foods for allergies or health issues such as fatty liver or kidneys problems which demand less fat, carbs AND salt!
21 March 2026
Reply from HelloFresh Canada
We appreciate your feedback! Thank you for the suggestion regarding allergy and health-related options. We'll pass this along to our team for future improvements. 💚
Great recipes easy cooking
4 April 2026
Reply from HelloFresh Canada
We love to hear this! So happy you are enjoying the HelloFresh experience! 💚
The whole concept is very helpful and the recipes are easy to follow
The food is excellent. I chose the "easier" recipes and they actually are easy. Having everything measured and individually wrapped is exactly what I needed to cook at home, and I didn't even know that's what I had needed all this time!
27 March 2026
Reply from HelloFresh Canada
We love that you're sharing the joy of cooking with HelloFresh 💚 Thanks for sharing!
First time using Hello Fresh
First time using Hello Fresh, food was very good!
Everything was fresh and easy to follow recipes.
I only wish there was a meal for one.
Other than that very pleased.
11 April 2026
Reply from HelloFresh Canada
We're here to take the stress out of cooking! So happy you're loving HelloFresh 💚
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