Healthify Reviews 

worst Feedback
Hi Mohammed,

As an NRI Client and a premium member, I get below (isn't it WOW)-

1. Since day- 1 - I have not got any options to select the coaches. (Still not available)
2. I can't even select 1 coach and you are talking about changing the coach. Please note-I have not yet requested to change the coach (as there is no support and customer feedback taken seriously). You have never mentioned sharing any coach profiles manually (Manually how?? -means what??)
3. How do i confirm my fitness expert- when I can't even see any single coach on the app.
4. Since Day-1- I have not got the Video call options to connect with the coaches (Still Not available)

I am attaching the chat screenshots with the Sales Person of HealthifyMe. Can I speak to someone in higher management, else you refund my hard earned money.

You are just wasting my valuable time.

Didnt like the personal coaches.they used to provide very generic and basic plans and the connects were never on time .My fitness reduced during this period as focus was more on calorie reduction and weight loss.

Be cautious before purchasing HealthifyMe’s US plan. Despite paying a premium, the service was poorly coordinated. Diet plans were generic, preferences were ignored, follow-ups were lacking, and communication across time zones was extremely frustrating. A smart scale promised in 15 days was not delivered even after 31 days and counting. Support responses were delayed, and interactions felt insensitive rather than supportive. Overall, this did not feel like a premium health service and I would not recommend it to US-based customers.

I paid 72k for 1year plan. Not of any use, 1 CGM wasn’t delivered and 1CGM was not working out of 4. Vague useless dietplans vere copied from ChatGPT and given even after multiple changes calls. Not worth it

Response sahi customer care ka kio issue bhi solve ho jayega thanx

Very bad experience with Healthyfy.

At the time of discussion, I was informed that the fee would be ₹3,500 per month. However, when I swiped my credit card, ₹40,000 was locked at once. It was not clearly explained to me that the full amount would be charged upfront.

Due to ongoing health issues, I am unable to strictly follow the diet plan. Even after 6 months, I did not lose even 1 kg. When I raised my concerns, they blamed hormonal issues and took no responsibility for the lack of results.

Despite this, the remaining amount will continue to be deducted through EMIs. Overall, this has been a very disappointing and frustrating experience.

If you have any health issues, I would strongly advise not to deal with Healthyfy.

I had purchased smart scale for Rs. 1190,it claims that 11plus metrix are displayed and shown in the mobile n7mber given, unfortunately despitw two to three times i had complained that i could not get other details except weight. Pl reaolved the issue or guide.

Stay away from this app! Its has become a big scam. I paid for the pro version of the APP and never got upgraded. There is absolutely no customer service. Please stay away from this APP. Total fraudsters.

I totally echo Londondoc. Please don't pay for this app. It is literally day time looting. They were very responsive before I paid money for 6 months. I didn't like it after a week, Their diet plan is all bull shit. I can do it by myself. They don't motivate you. You have to schedule calls with them and the call that you get from them is from junk number, and you wouldn't know if it genuine call or junk call. I am following up with them for refund write after a week, I joined. No response. PLEASE DON'T JOIN

I bought a 6 month program when there was a Dhanteras offer for an additional 2 months for free.

They hooked me with this offer but it took weeks of messaging and complaints before they even updated my app.

The app is also glitchy and the total calories limits keep switching despite the coach plans.

The app assigns default coaches and it is impossible to switch (it only allowed one switch) despite me wanting a pregnancy specific diet coach (it only allowed me to change my exercise coach).

The weighing scales they provide also took forever to come - only after logging complaints did it finally arrive.

It does not seem like they are ready for NRI customers so I would avoid unless you are based in India and have the time to keep chasing.

Title: Worst Experience Ever! Total Scam Feeling 😡

I’m honestly fed up with HealthifyMe. I ordered a Smart Scale, paid for it, and it’s been over 40 days — still nothing! No product, no refund, no proper update. Every time I contact support, they just copy-paste the same useless lines like “Please give us some time,” “By end of the day,” or “By 2 PM” — and then absolutely nothing happens.

This is pathetic service. It feels like they just don’t care once they get your money. I’ve raised complaints so many times, but nobody has taken any real action.

HealthifyMe seriously needs to fix their customer service or stop selling products they can’t deliver. Right now, it feels like a scam. I’ll never recommend this app or their products to anyone.

The app is a good one.. But their paid programs in the name of personalized coach is a scam..
1. The diet chart given by their coaches is worst. Even AI diet charts are better than those. They simply give a general and unpractical chart
2. During call, they will patiently listen and won’t even mind to take actions after that. But will follow up on correct time to close their task. What is the use o it ??
3. After paying and becoming member, you won’t even get 20% benefits of it. But they will urge you to take up pro option.
I lost hope over HealthifyMe..

The Healthify me App doesn’t sync even 25% with the health statistics.

- Walking steps different calories.
- food snap for calories shows
unrelated amounts.- UNRELIABLE !
- The calibration for food amounts is not
enough. Ex: 1.5 cups & 2 cups.
There isn’t a 1.25 cup.
- Same for other food weights also.
- video workouts - complete waste. Unless
you are 100% motivated by YOUR SELF-
don’t invest. Waste of money.
But my coaches were good. So I am trying to complete my year subscription.

Please note the excerise coach has changed so many times and my diet coach is have for 5 years suddenly changed so I asked them for a refund they refused please do not use them as I was clear with my diet coach that I will only sign up if you are going to stay this is false information given just to sign up

Very casual approach.Not at all professional
Pathetic experience

I signed up with Healthulify with the understanding that I would get structured guidance—one coach for diet (Puja) and one for exercise (Avineet). Unfortunately, my experience was disappointing. Both coaches did not live up to expectations.

Instead of proactively guiding and motivating me regularly, they often went on breaks without informing me. If I didn’t reach out, there was no follow-up from their side at all. This made the entire program feel one-sided and lacking in accountability.

Dr. Aarchana, who initially introduced me to Healthify, was also unresponsive once the payment was done. After onboarding, there was no genuine support or involvement from her side.

Overall, I felt that the service was not worth the investment. A coaching program should provide consistent guidance, motivation, and follow-up, which was missing here.

Nuruddin Jethajiwala
00971529113433

The weight scale measurement needs to be improved for user friendly. At least for those who are in their old age, they are not tech-friendly. My parents getting trouble to check out their measurement records… it should be designed for indian old age population at least…

Bad …my dietician is not at all responding …I tried escalating and customer care is even worsed . I don’t know what to do , I am stuck.

Never buy or trust on this company. It's totally fraud they are just cheating the customers. They are sending defective items. I had ordered smart scale but after using only 4-5 months the smartscale stopped working. I placed a return request. They picked up the old one within 2 days but till date they haven't delivered the new smartscale. After a lot of texting they are just giving lame excuses that give us some time but till date they are asking for time only but there is no latest update from the logistics team. Also they don't have any priority to take the matter seriously. There is no contact number of agent whom you can directly contact. They have only opened AI chat box through which your any query will never be resolved. Don't buy anything by mistake from this company. They just looted my RS 2500 for smartscale.

Poor delivery. Not got product yet.

Thank you