We were warmly welcomed when we arrived and our requests were dealt with very efficiently by Emily. We visited the office on 3 occasions and each time our queries were resolved promptly. We have recom... See more
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I was very impressed by the service provided by Nadine. Nothing was too much trouble and she helped with other associated matters not part of her remit. A thoroughly professional service with a smile.... See more
Company replied
We booked our second cruise with Hayes Travel Taunton, Nadine, who was very knowledgeable and helpful. Even though it’s over a year away, we were really impressed with the information provided, the bo... See more
Company replied
Alysha at the Taunton branch sorted us out lovely with a second holiday, after our first one was cancelled 😁😁
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
20 Fore Street, TA1 1JA, Taunton, United Kingdom
- 01823478914
4.9
Excellent
576 reviews
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The agent was very helpful and…
The agent was very helpful and knowledgeable and we felt very comfortable
17 February 2026
Reply from Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Very helpful travel consultants
Adelle and Nadine were both extremely helpful, answering my questions and making suggestions.
16 February 2026
Reply from Hays Travel - Taunton
Thanks for the lovely review, we're always happy to help! :)
The lady that helped me was great and…
The lady that helped me was great and very good at finding my holiday .
15 February 2026
Reply from Hays Travel - Taunton
Thank you for your lovely review :) Team Taunton
Reply from Hays Travel - Taunton
Hi Martin,
Thank you for your review, we hope to see you again soon
Helpful advice and excellent service.
Helpful advice and excellent service.
Emily and Lewis made a great team.
13 February 2026
Reply from Hays Travel - Taunton
Thank you for your great review, glad we could help you book your holiday! Best Wishes - Emily
We were very pleased with the service…
We were very pleased with the service we got from Liane in the Taunton branch. She had the patience of Job and spent a lot of time trying to find us the right flight to Brisbane. We will be booking another trip to Canada after our Australian trip and hopefully we will get Liane to help us through the process.
4 February 2026
Reply from Hays Travel - Taunton
Thank you for the lovely review, we hope you have a lovely trip from the team at Taunton
Very helpful and friendly.
10 February 2026
Reply from Hays Travel - Taunton
Hi Patricia, thank you for this lovely review it was a pleasure getting this trip booked for you :)
Very friendly but professional service…
Very friendly but professional service done with a smile.
3 February 2026
Reply from Hays Travel - Taunton
Hi Clive, thank you for this lovely review. It was a pleasure getting your cruise booked for you :)
Professional and helpful staff.
The staff are very friendly and seem to want to help you get the best from your holiday. Abi who helped us to put together our holiday, was very helpful and professional.
8 February 2026
Reply from Hays Travel - Taunton
Thank you for your lovely review :)
Reply from Hays Travel - Taunton
Thank you for your great review, were glad we could help sort your holiday plans :)
Reply from Hays Travel - Taunton
Thank you for your lovely review :)
Nadine on Taunton Hayes was brilliant…
Nadine on Taunton Hayes was brilliant with our requests ! We have booked with Hayes Taunton many times and always had fantastic service and they are our “go to “ agents for all our travel needs . Well Done staff at Hayes Taunton ! Thank you !
4 February 2026
Reply from Hays Travel - Taunton
We appreciate your continued loyalty and are so happy to hear that you consistently receive fantastic service from our team. Thank you for your wonderful feedback! Team Taunton
Excellent service from start to finish
Excellent service from start to finish
Highly recomend
29 January 2026
Reply from Hays Travel - Taunton
Thank you for your lovely review Team Taunton
Recommend by a friend
Recommend by a friend
Luis was friendly and knowledgeable. Made it easy for us to book cruise
29 January 2026
Reply from Hays Travel - Taunton
Thank you so much for your lovely review :) Team Taunton
They were easy to talk to
They were easy to talk to, and we looked at various options.
27 January 2026
Reply from Hays Travel - Taunton
Lovely to meet you Mr Hudd, please do let us know if we can help with anything else
Adele was brilliant
Adele was brilliant! Spent time in order to find the right cruise for us at the right price. I had some self created issues with my initial booking and I apologised to Adelle, she kept calm and spent even more time in finding the cruise that we ultimately booked. Very highly recommended
26 January 2026
Reply from Hays Travel - Taunton
It was a pleasure to help Cherrill, always happy to help :)
Reply from Hays Travel - Taunton
Thank you for your great review :)
The staff are always extremely helpful
The staff are always extremely helpful, particularly Lewis, who we like to deal with.
Very easy to chat to & knowledgeable how to get us exactly the holiday we want, and the price we can afford.
Delightful team.
25 January 2026
Reply from Hays Travel - Taunton
Thank you for your lovely review, I'm glad the team continue to provide excellent customer service :) Nadine
Booking with Hays was very…
Booking with Hays was very straightforward and the assistant was very informative and helpful.
14 January 2026
Reply from Hays Travel - Taunton
Thank you for the review, we hope you have a lovely trip from the team at Taunton
Reply from Hays Travel - Taunton
Thank you for your lovely review :)
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