We had a fantastic experience booking our holiday with Sophie. She was absolutely lovely, very pleasant and incredibly helpful throughout the whole booking process. Nothing was too much trouble, and... See more
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See what reviewers are saying
Love this team. That's why we keep returning. They are so helpful with our australian trip which kept changing. A big thank you to Sarah, Sophie and Debbie for keeping us upto date and helped wit... See more
Company replied
Sophie was exceedingly helpful and supportive and came up with lots of solutions. We went in with what we thought would be a challenging request but came out after a very pleasant session with the wh... See more
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I was totally impressed with the service I was given. There was lots of communication of what I was looking for my requirements and needs.i wasn’t rushed or pressured in any way the staff members who... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
68 High Street, TS10 3DD, Redcar, United Kingdom
- 01642 918977
5.0
Excellent
1K reviews
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Great service & advice
We were unsure of the hotels in a resort which would be suitable for our needs. We were given the time and advice needed to book a holiday that we’re looking forward to.
Thank you to both Sophie & Debbie- 2 holidays booked in 2 days!
2 July 2026
Reply from Hays Travel - Redcar
Thank you so much for your great review, I hope you have the most fantastic time on your holiday I am very jealous! Thank you again Deb & Sophie:)
Santorini.... 🙂
The 2 young ladies were great, couldn't do enough to help. They answered all my questions, gave me lots of information and offers, the overall experience fantastic/brilliant.
Many thanks lan. H & Linda. H.. 😘
1 July 2026
Reply from Hays Travel - Redcar
Ian,
Thank you so much for your wonderful review! We are delighted to hear that you had such a brilliant experience with us. We appreciate your kind words. Sarah :)
Staff at Hays Travel in Redcar are…
Staff at Hays Travel in Redcar are always helpful,
Looking for best options on your holiday choices.
Louise took time to check for best flight times and available dates .
1 July 2026
Reply from Hays Travel - Redcar
We're so pleased to hear about your positive experience and appreciate your kind words. We are glad we could assist you in finding the best options for your holiday to Majorca ! Thank you for taking the time to leave such lovely feedback for us :) Louise
They took the time to ensure we got the…
They took the time to ensure we got the holiday we wanted, never felt rushed and were willing to search all options to get it right
29 June 2026
Reply from Hays Travel - Redcar
I am pleased to hear that I was able to find you the perfect holiday. You feedback is much appreciated and it so nice to hear, I hope you have a beautiful time in Kefalonia! Sarah :)
Very efficient service
Very efficient service. Very knowledgeable travel advisor. Unrushed atmosphere
30 June 2026
Reply from Hays Travel - Redcar
Thank you so much for popping in to branch to book, I am so happy was able to help and I really appreciate you lovely review. Have a wonderful time on cruise, very jealous! Louise :)
Great service help
30 June 2026
Reply from Hays Travel - Redcar
Thank you so much for your for your lovely review I hope you have an amazing time your last minute trip to Turkey! Ellie :)
It was Teresa who booked
It was Teresa who booked, not Robert. Very pleased as usual with friendly efficient staff at Hays Travel. Definitely recommend Hays Travel
21 June 2026
Reply from Hays Travel - Redcar
We are so pleased to hear that Sarah provided such friendly and efficient service. We appreciate your recommendation and look forward to assisting you again soon, thank you for taking the time to leave such fab feedback :)
Reply from Hays Travel - Redcar
Thank you for coming to us to book your lovely Menorca holiday! It was a pleasure to see you both and get your holiday booked, thank you for taking the time to leave us feedback we always appreciate it :)
Reply from Hays Travel - Redcar
It was a pleasure to get your trip sorted for you Celia! Thank you once again for booking with us here in the Redcar branch. We all hope you have a wonderful time exploring Canada :) Louise
With a smile I booked another holiday …
With a smile I booked another holiday only with hays travel
21 June 2026
Reply from Hays Travel - Redcar
It's brill to hear we've made you smile again Yvonne! Thanks for choosing us to book your cruise, we're sure it'll be a fabulous time for the two of you! Thanks for making the time to leave us a review, it always means a lot :) Louise
Quick and Easy to book
Ellie who booked our holiday for us and also booked our last holiday for us is a lovely helpful young lady and nothing is too much trouble for her.
23 June 2026
Reply from Hays Travel - Redcar
Thank you so much for your kind words! We're so pleased to hear that Ellie made booking your holiday quick and easy. She'll be delighted to know her helpfulness and dedication made such a positive impression. We really appreciate your continued trust in us and hope you have an amazing holiday. We look forward to helping you plan your next one!
Reply from Hays Travel - Redcar
Thank you so much for your lovely review! We're delighted to hear you've had another great experience with us. We really appreciate your continued support and look forward to seeing you again soon!
Sarah was absolutely awesome helping…
Sarah was absolutely awesome helping from start to finish finding and booking the holiday
24 June 2026
Reply from Hays Travel - Redcar
Thank you for your kind review! We're delighted to hear that Sarah provided such awesome service from start to finish. Helping our customers find and book the perfect holiday is what we strive for, and it's great to know Sarah made the process smooth and enjoyable for you :)
Reply from Hays Travel - Redcar
Thank you for your review! 🌴☀️ We’re delighted you’ve found the perfect Caribbean destination for Christmas. Now the countdown begins!! :)
Reply from Hays Travel - Redcar
Thank you for your kind review! We're delighted to hear you found our service helpful. We appreciate your feedback and look forward to helping you again in the future :)
Debbie was great and sorted out our…
Debbie was great and sorted out our cruise for next year. Great service, friendly snd knowledgeable.
23 June 2026
Reply from Hays Travel - Redcar
Thank you for your lovely review! We're so pleased to hear Debbie helped you find the perfect cruise for next year. We'll be sure to pass on your kind words...she'll be delighted to know her friendly and knowledgeable service made a difference. Have a fantastic trip when the time comes! :)
We always get a good reception when we…
We always get a good reception when we step into hays travel Deborah was as polite as she always is and no problem booking our holiday 👍
14 June 2026
Reply from Hays Travel - Redcar
Thank you for coming to us again to get your holiday booked! It's always lovely to see you both, thank you so much for taking the time to leave a review! :) Debbie
Reply from Hays Travel - Redcar
Thanks for taking the time to leave us a review, Kevin! It was a pleasure to help get your holiday to Greece booked :) Chloe
The young lady who attended to me was…
The young lady who attended to me was very knowledgeable helpful and very pleasant. The times I've used Hays travel I've always had 5 star service and will always try to use my Redcar shop in the future. Thanks again for such a pleasant and professional experience.
20 June 2026
Reply from Hays Travel - Redcar
Thank you so much for popping in to store to book, I am so happy I was able to help get this booked. Thank you so much for your lovely review, have the best time in benidorm! Ellie :)
Brilliant
Our experience with Deborah at Hays was, as always, brilliant. She is knowledgeable and answers all our questions with patience.
20 June 2026
Reply from Hays Travel - Redcar
We're so pleased you had a brilliant experience with us booking your cruise. We appreciate your kind words and are glad we could help. Thank you for choosing Hays :)
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