Hays Travel - Dalton Park Reviews 

To be honest ,its the whole travel shop from the manager ( David ) to the sales team, Ellen was just amazing for such a young person ,
And to be honest we only went to look and ask prices ,compared to what we seen on the jet2 app/ website ,
But after saying to Ellen what we wanted,where we wanted to be, the extras we wanted to add ( front row seats on the plane ( A-B ) ( E-F ) ,
Also private transfers to and from the hotel ,
We saved nearly £600.00 . which we were absolutely happy with,
Especially when hays ( david & Ellen ),
As thay priced matched our lowest price and Evan beat it ,
But I must point out ,this is not the only time we have booked with this hays agent/shop at ( dolton park murton)
We went to look 12 months ago ,and we booked a holiday to Mexico in 2025,when we returned we booked for this year back to Mexico in September 2026 ,then we got another deal after that for Bulgaria in July 2026 ,so we booked that one ,
And for 2027 we have now book 2 weeks all inclusive plus in Turkey with Ellen ,
So it just go's to show ,if you do your research properly and go in to the shop / offices, and speak to polite staff and explain what you would like and your requirements,
There's a deal to be done ,
So over in 12 months, we have booked four all inclusive, private transfers and seating on the plane ,all down to quick research, and speaking to staff whom respect you and know what your requirements are ,
Many thanks to David and a special mention to the young Ellen,
Dalton park murton.
Absolutely fantastic staff and travel agent 👍 😀 👏 👌.

Very helpful and explained everything we needed to know I detail. Would highly recommend

Very informative and managed to get us a coach back from cruise back to Newcastle which had not been previously mentioned.

Kim at Dalton Park is so helpful
She can't do enough for us to help find the best deal
Always friendly and approachable
Would definitely recommend this store

Very pleasant knowledge staff

Few problems with computer whilst we were there but Ellen was spot on very helpful and chatty sorted it all out no bother .whole holiday sorted no probs

We always go to see Kim,
As she is amazing, really listens and finds us holidays that we like as we like to discover what’s around and do abit of walking . Kim keeps us updated throughout and really cares deeply about her job and making sure you have the best time
Thank you x

Excellent service always recommend. staff are really friendly and find you such a good deal

David was most helpful and a credit to your company

David the manager went above and beyond to sort out holiday out he was amazing

As always helpful honest with booking and lovely friendly staff always

We always use Hays Dalton park
Kim goes above and beyond always… she’s a real star

Operator professional, courteous and very patient. Thoroughly checked system for potential holidays after securing necessary info of our requests. We felt he ensured best price for us. Felt reassured from beginning to end of booking. Felt very valued as the customer.

Helpful, attentive service.

Caitlin from the Dalton Park branch was excellent! She was very thorough and made sure she could get us the best possible deal. She was also so friendly and so helpful

Kim was helpful and advised us well with our break thanks again

Made to feel welcome as soon as I walked in. Staff were very helpful and nothing was too much trouble. Looked at several options to find the best deal to fit my requirements. I booked there and then. Got email confirmation straight away on the holiday but there was an outstanding question around flight times. These were to be confirmed and was told they would chase this up and let me know. I got a call less than 30 minutes after leaving followed by a further confirmation email. Very happy with the excellent service.