Hays Travel - Dalton Park Reviews 

476
TrustScore 5 out of 5

5.0

Unit 86 Dalton Park, Church Street, SR7 9HU Murton, England, GB


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Rated 5 out of 5 stars

Holiday sorted thanks to excellent service from Kay at Dalton Park I’ve been browsing the internet for a few months feeling uncertain about exactly what I wanted without making any real decision... See more

Company replied

Rated 5 out of 5 stars

We visited your Dalton park branch and booked a trip to Nice with David. He was excellent at his job. Very knowledgeable about the area we wanted to visit as he had been previously. Nothing was any tr... See more

Company replied

Rated 5 out of 5 stars

Having visited Hay's Travel at Dalton Park previously, I decided to return to the store to arrange a holiday. Kimberley had tried to arrange a cruise for us previously and her patience in checking tha... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent. I called into the Dalton Park branch of Hays Travel with an itinerary for a multi centre holiday. We were helped by Kay who planned us the exact stay we wanted including flights,... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 86 Dalton Park, Church Street, SR7 9HU, Murton, England, United Kingdom

  • 01916540230

5.0

Excellent

TrustScore 5 out of 5

476 reviews

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5.0

All reviews

(476)

120,299 reviews in the last 12 months

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Rated 5 out of 5 stars

Hays at Dalton Park, excellent service

Our 3rd occasion using Hays at Dalton Park in less than a year and haven't been disappointed. The first being our first using special assistance following life changing surgery for my husband who is now a double below knee amputee. Staff have gone above and beyond to support us through all our challenges and anxieties, especially Courtney initially then Kay and Kim. Its more complicated trying to book accessible hotels but on all 3 occasions the help and support has been amazing.

23 June 2026
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Reply from Hays Travel - Dalton Park

Thank you so much for the lovely review Christine, always a pleasure to get you booked :) Kay

Rated 5 out of 5 stars

Staff couldnt do enough to help and…

Staff couldnt do enough to help and ralked nebthrouhh any process i had to do my end whilst they waited patiently on the phone confirming once it was all completed.
Couldnt be happier with the service abd woikd highly recommend

23 June 2026
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Reply from Hays Travel - Dalton Park

Thank you so much for your lovely review! It was a pleasure booking your trip! See you for the next one soon! Thanks Caitlin

Rated 5 out of 5 stars

Knowledge of requirements.

David looked into all the variations of our holiday which took time, and knowledge of our requirements. Made it very easy for us to choose.

22 June 2026
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Reply from Hays Travel - Dalton Park

Thank you so much for your lovely review. Its always a pleasure to help!

Rated 5 out of 5 stars

sorted my

sorted my. dream holiday out. perfect. staff 100%

19 June 2026
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Reply from Hays Travel - Dalton Park

Thank you for the lovely review! We hope you have the best holiday :)

Rated 5 out of 5 stars

Very friendly

They found the right holiday and price
Explained everything and added extras that I wanted

9 June 2026
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Reply from Hays Travel - Dalton Park

Thank you for the lovely review! - Kay :)

Rated 5 out of 5 stars

Planning for Italy 2027

Kim was friendly and approachable with great knowledge. Kim navigated systems effortlessly understanding our requests and preferences. Great experience and a fantastic holiday to look forward too.

15 June 2026
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Reply from Hays Travel - Dalton Park

Thank you for the lovely review! - Kim :)

Rated 5 out of 5 stars

Staff were very helpful and patient

Staff were very helpful and patient, and the gentleman that helped me knew a lot about the resort which I chose, and took time to help me find the right holiday for me .

12 June 2026
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Reply from Hays Travel - Dalton Park

Thank you for taking the time to review our service and hope you are very much looking forward to your trip to Majorca Thanks David

Rated 5 out of 5 stars

Excellent staff and service in a…

Excellent staff and service in a welcoming environment, why go anywhere else

13 June 2026
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Reply from Hays Travel - Dalton Park

Thank you for continuing to book with us always a pleasure to help you with your Holidays Thanks Kim

Rated 5 out of 5 stars

Thanks Kim, you’re a star

Really help staff, trip booked and all sorted without any fuss, very happy with Kim, she was lovely.

5 June 2026
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Reply from Hays Travel - Dalton Park

Thank you so much for the review! We hope you have the best holiday :) Kim

Rated 5 out of 5 stars

Great Hays Travel experience

Kay was really helpful and knowledgeable and we were able to book our holiday easily due to her help

3 June 2026
Hays Travel - Dalton Park logo

Reply from Hays Travel - Dalton Park

Thank you for the lovely review it was my pleasure! :) Kay

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