Hays Travel - Aberdeen Reviews 

Always a 5 star experience ! Claire responded to my email with her usual flair !
From initial query to booking, Claire took the time to listen to my requests & I never felt rushed . Bookings completed & very happy with service & price !!

Staff are excellent. Claire has heldrd us in the past and again her assistance with our booking is invaluable. She checks dates prices and any other variables we throw in and always comes back with what we need. Great company

The whole process was very good, from going in to make an enquiry (everyone very welcoming) to our advisor, Kris, who was extremely helpful and strived to get us the best deal on our Theatre break. Well done!

Chase Aberdeen Branch was very helpful when booking our holiday

Claire is a lovely person and has helped us when booking previous holidays. She provided all the info we asked for so we could take an informed decision and gave us lots of helpful tips for our holiday. We would recommend Claire and Hays 100% when booking a trip.

Chase took so much time with us and explained the process with checking in with Ryanair baggage allowance and once in krakow where our hotel was. We’re both in our seventies and are more confident we’re going to have a fantastic trip

I enquired with Hays travel about hen do destinations for a large group for summer 2027. Chase from Hays travel Aberdeen helped me so much, they offered advice and recommendations on different destinations and accommodated all of our requests and stuck to our budget. We’d been emailing back and forth for about 2.5-3 weeks to get every little detail perfect and I couldn’t be happier with the service I received! Chase is so friendly, knowledgeable and put me totally at ease while trying to organise such an important trip! 10/10 customer service and I’d 100% book through Chase again!

The staff are excellent. knowledgeable and easy to talk with

Well informed helpful Abi, nothing was a problem for her , dealt efficiently and attentively in what she was organising

Aibigail was the Travel agent who dealt with our holiday booking, she was very pleasant,friendly, knowledgable efficient, even helped us with the Hays holiday cash card, & means I have no concern about any 'problems' that may arise with our holiday.

Excellent customer service pleasant
and professional

We entered Hays travel shop in Aberdeen and the travel agent Kim made us feel very welcome
We discussed our needs with her and she immediately went into action giving us several options to pick from which we did
There was no pressure sales and we we home to discuss which option we would take
Kim called us the next day to give us updates on our choices and we proceeded to purchase our holiday
Would definitely go back to HAYS Travel again

Chase who looked after us was brilliant. We would go back again to be looked after by him,
,

Was a lovely informative experience..Kim from the Aberdeen shop..very helpful will go back definitely..

answered phone , recognised me immediately and carefully explained baggage allowance options

Another great job by Kim going over and above from answering all our questions
From advice to booking
And making changes
Thanks again Kim 👏

Hays Travel- Aberdeen- Great team. Thank you

Excellent service from Abigail everything explained and no problems

Very helpful person to help with my travel insurance and would probably use again.