Hays Travel - Aberdeen Reviews 

Kim Gave us excellent And Professional service.

Your agent was very helpful to find what we were looking for , suitable flights and accommodation.
Booking of all details was great.

Knowledgeable friendly staff (Chase) was able to go through booking process quickly and confirmed our preference.

He then set out the remainder of the process simply with the ongoing help Hays provides e.g travel money.

Having been to two other travel agents in Aberdeen, we were delighted to have someone finally listen to our needs when we were looking for a package deal. The agent was very helpful, found a holiday within our budget and with a flight under 3 hours. Previous agencies had suggested Rhodes and Tenerife! Our agent was friendly, understanding and so helpful. We’re off to Salou in 4 weeks time (somewhere we hadn’t even considered) and we’re delighted, thank you!!

Chase & Kim once again very knowledgeable & always excellent service from both

The friendly smile when you walk in the door, then the efficiency of the staff when booking your holiday, everything explained , you just feel relaxed and comfortable, no pressure.

We've dealt with Louise before for our trip to Japan which was everything we wanted. We've recently booked a safari and beach stay and both Louise and Abi (when Louise was on holiday) made the whole booking process seamless.

I always have a great experience booking with Hays. Every member of staff is so helpful and friendly, offering to look up information on options and prices. This is my fourth booking with them and won’t be the last.

Abi was a pleasure to deal with when looking for our cruise! Couldn’t look into enough options for us. She’s an asset to Hay’s Travel 🥰

Friendly staff patient with us when thinking about where we should go made it very easy to book

Very friendly and helpful staff, everything was explained and very easy to get everything we wanted for trip away, would definitely use them again and would recommend them to family and friends

I just walked in and the lady got me a great deal with no problem at all.

I received honest constructive advice re a
foreign trip I was planning. Everything was accounted for, flights, hotels, trains breakfasts, and presented in a well documented itinerary.

It was nice to be recognised by a member of staff who had served me on my previous booking in the Spring.
I again got my flight at times I wished which were best for me and he fixed up assistance for me at both ends.

Honestly it was our travel advisor Abi that was instrumental in our good experience. She was helpful and informative on our quite complex multi destination holiday and showed a high degree of customer focus and service.
If I was to give one down side, it would be having to sit on quite hard seats for a number of hours which left us a little sore :)

My Experience with booking a holiday package with Hays Travel was amazing. Claire especially was so so helpful for getting everything sorted including flights and accommodation. Her communication was extremely good, emailed all details and everything was sortred. All Hays Travel employees were excellent when Claire was not there ,so never had a problem with that.

Claire was a star knew her job inside and out got us our dream cruise everything we were looking for and for a great price win win all round

Chase was very polite and helpful as my wife is disabled he found us the best hotel that suited our needs it was a pleasant experience

The loyal team always to me bend over backwards to give the best service they can. This is why I always go back time and time again I can’t thank the team enough..