Groupon France Reviews 

26,987
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Installation un peu compliquée au début mais le support a été très réactif et m’a aidé jusqu’à ce que tout fonctionne correctement. Office fonctionne maintenant parfaitement sur mon MacBook. Merci p... See more

Rated 5 out of 5 stars

I've bought Microsoft Pro Office 2024 without any problem on GroupOn. I've requested my license. No answer. I've contacted Support by mail and they answered quickly providing requested license. I've f... See more

Rated 5 out of 5 stars

First time using Groupon France; purchased 4 Microsoft Office permenante licences for half the price of a 1-year subscription to 365. Money saved this year & for the future too! Simple & quick, great... See more

Rated 1 out of 5 stars

I ordered a Dyson V15 vacuum cleaner a month ago and haven't received any updates on the delivery. The DPD tracking number is either fake or doesn't work, and the customer service, which is only avail... See more

Company details

  1. Coupon Service

Written by the company

Groupon est un acteur clé du commerce local. Avec Groupon, les consommateurs peuvent découvrir et faire des économies sur des propositions étonnantes dans l’univers des loisirs, des spectacles, du voyage, de la gastronomie et du shopping. En permettant l’achat en temps réel de produits et services d’entreprises locales, de voyages, de produits de consommation et d’événements, Groupon aide à trouver le meilleur de chaque ville. À ce jour, grâce à Groupon, 47 millions d'heures de concert live ont été vécues, 65 millions de steaks servis, 15 millions de cours de fitness endurés et 240 millions de cafés bus dans le monde.


Contact info

3.7

Average

TrustScore 3.5 out of 5

27K reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(26,987)

1,252 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad experiance at Parc saint paul!!

Bad experiance at Parc saint paul!!! Never again. Packed full of people.

5 November 2024
Groupon France logo

Reply from Groupon France

Hello Holly,

Thank you for taking the time to share your review with us. We sincerely apologize for the disappointment and inconvenience you experienced during your visit to Parc Saint Paul. We understand how frustrating it can be to find the venue overcrowded.

Your feedback is invaluable to us, and we want you to know that we have taken note of your concerns. Our team is committed to reviewing this situation and working with the appropriate channels to make improvements.

For any further assistance or if you have additional concerns, please do not hesitate to contact our customer service team directly at https://www.groupon.fr/faq. They are dedicated to addressing your issues promptly and ensuring your satisfaction.

Once again, we apologize for the inconvenience caused and appreciate your understanding. We truly value your business and hope to have the opportunity to provide you with a better experience in the future.

Thank you for your patience and feedback.

Regards,

Groupon Customer Support

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with a hairdresser booked through Groupon. Both my sister and I received poorly executed haircuts, and when we declined an additional treatment, the hairdresser reprimanded us and insulted us in her public response. Instead of addressing our concerns professionally, she chose to insult us further.

Additionally, I was upset by her comments about my 3-year-old daughter, who was very well-behaved during our visit, while she had her one-year-old grandson crying in the salon. The atmosphere was unwelcoming, with unpleasant odors throughout the space. I feel this behavior and lack of professionalism are unacceptable.

5 October 2024
Unprompted review
Rated 1 out of 5 stars

[ ref:!00D800Khmy.!500Uj0IsF31:ref ] Contrôle technique

Good morning, [ ref:!00D800Khmy.!500Uj0IsF31:ref ]
You are dishonest, you collect people's money and are not able to provide the service ordered following a computer problem caused by GROUPON!!! I'm going to advertise for you. on the networks and here we go!!!
I have had email exchanges with customer support, never the same person(at least 7 or 8) without having a solution to my problem.

I will again summarize the facts and the exchange of an email with GROUPON (I will ignore the other unnecessary ones...)

The facts
On October 1st I ordered a Groupon coupon for a technical inspection for €49.49. The date of October 2 at 3:30 p.m. was available, so I reserved it.
When I presented myself at the chosen control center in Beaumont sur Oise/ France. On site they told me that they had no trace of the RV so they could not take my vehicle otherwise they would not be paid by Groupon. This is due to a computer problem caused by your site...
So I'm in a bind, I've paid and can't get another appointment. I paid by credit card and it was collected by you on October 3! (you didn't waste time)
Please tell me how to finally have a date because I am waiting for this check for the sale of my vehicle.
It’s still not complicated to get me a credit on your site so that I can book an appointment! To read you ASAP.

2 October 2024
Unprompted review
Rated 1 out of 5 stars

I ended up losing money for nothing.

I had an appointment at 9:00 AM this Saturday, 27th of July. I arrived at the garage from 8:45 AM to 10:00 AM, after driving 30 km each way with my car having a technical issue. The garage was closed, and I couldn't reach them by phone (the line rang but no one answered).

As a result, I couldn't use my Groupon ticket, which was then considered as used.

So, I ended up losing money for nothing.

27 July 2024
Unprompted review

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