Installation un peu compliquée au début mais le support a été très réactif et m’a aidé jusqu’à ce que tout fonctionne correctement. Office fonctionne maintenant parfaitement sur mon MacBook. Merci p... See more
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I've bought Microsoft Pro Office 2024 without any problem on GroupOn. I've requested my license. No answer. I've contacted Support by mail and they answered quickly providing requested license. I've f... See more
First time using Groupon France; purchased 4 Microsoft Office permenante licences for half the price of a 1-year subscription to 365. Money saved this year & for the future too! Simple & quick, great... See more
I ordered a Dyson V15 vacuum cleaner a month ago and haven't received any updates on the delivery. The DPD tracking number is either fake or doesn't work, and the customer service, which is only avail... See more
Company details
Written by the company
Groupon est un acteur clé du commerce local. Avec Groupon, les consommateurs peuvent découvrir et faire des économies sur des propositions étonnantes dans l’univers des loisirs, des spectacles, du voyage, de la gastronomie et du shopping. En permettant l’achat en temps réel de produits et services d’entreprises locales, de voyages, de produits de consommation et d’événements, Groupon aide à trouver le meilleur de chaque ville. À ce jour, grâce à Groupon, 47 millions d'heures de concert live ont été vécues, 65 millions de steaks servis, 15 millions de cours de fitness endurés et 240 millions de cafés bus dans le monde.
Contact info
6 place de la Madeleine, 75008, Paris, France
- 09 70 73 20 00
- servicemembre@groupon.com
- www.groupon.fr
3.7
Average
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Super salon !
Salon super bien situé, à 5 min de parking et métro. Audrey est adorable, la prestation (lissage) est top 👍
12 March 2024
Super♥️🤍🥰😍……
12 March 2024
Not good enough
Food was enough good but boat was very very cold.
Also the boat tour was in the opposite part to the main spots.
5 March 2024
Reply from Groupon France
Bonjour Laura,
Merci pour votre commentaire.
Nous sommes désolés d'apprendre les difficultés que vous avez rencontrées. Nous prendrons votre commentaire au sérieux et commencerons à travailler à l'amélioration de notre service.
Pour vous aider davantage, veuillez contacter notre service clientèle (https://www.groupon.fr/customer_support) afin que nous puissions prendre en charge ce problème et le résoudre.
Dans l'attente de résoudre votre problème, je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées.
Avec mes salutations distinguées,
Pugal mozhi G
Service clientèle de Groupon
Tres bon restaurant
28 February 2024
The worst customer service I ever…
The worst customer service I ever experienced.
It's too complicated to explain, but trust me it is.
8 April 2023
Reply from Groupon France
Bonjour,
Merci pour votre avis.
Nous sommes vraiment désolés que vous ayez eu une mauvaise expérience avec Groupon. Ce n'est certainement pas quelque chose que nous voulons que nos clients rencontrent.
Afin de vous aider davantage, veuillez contacter directement notre service client (https://www.groupon.fr/faq) afin que nous puissions nous occuper de ce problème et le résoudre.
Nous espérons pouvoir résoudre votre problème.
Cordialement à vous
Sathish Kumar K
Support Client Groupon
Très biennnnnn
20 February 2024
excellent massage
20 February 2024
Super prestation
20 February 2024
Simple et facile à utiliser.
20 February 2024
i paid for 2 coupons FOR printerpix one…
i paid for 2 coupons FOR printerpix one is working 2 no
one coupon was for 3 albums of 30 pages
groupon said see with the seller
their number phone is invalid no respons on 7 emails
39 fev suite reponse groupin j ai clique sur le lien qui me ramene a un questionnaire idiot style avez vous aime printerpix
? Aucune aude aucune solution
Se moque des clients ??
i contacted groupon again they said try the security number which i allready did
lost time and money
no help since 10 days coupons will be invalid end of the month
AVOID IT
20 fev se moque de moi me renvoi sur une page de Faq
Aucune solution. Aucune aide aucun remboursement
1 February 2024
Unprompted review
Reply from Groupon France
Hello Beatrice,
Thank you for your review.
We are very sorry that you had a bad experience with Groupon. This is certainly not something we want our customers to encounter.
In order to help you further, please contact our customer service directly (https://www.groupon.fr/faq) so that we can take care of this problem and solve it.
We hope we can resolve your issue.
Yours sincerely
Sathish Kumar K
Groupon Customer Support
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