I made the card on Monday evening and before Tuesday lunchtime, the card had arrived at my house! It was a photo card which always take a bit of time to make but it looks fabulous! I know the recipien... See more
Company replied
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The delivering was 1 day late, very awkward in this case. But not due to Greetz. Had a good conversation about this, and got the delivery-fee back, although i said , thàt was not my intend. Hopefully... See more
Very disappointing experience I ordered flowers and a card from Greetz on Friday, with delivery scheduled for Saturday. They never arrived. Initially, I was able to track the order, but the... See more
We use Greetz to send cards to our colleagues, and we’re always very happy with the service. The cards are beautiful, and delivery is always on time. It’s an easy and reliable way to make someone feel... See more
Company replied
Company details
Written by the company
Greetz is hét online platform voor persoonlijke verrassingen zoals kaarten, bloemen, ballonnen, taarten, dranken en chocolade. Iemand verrassen of laten weten dat je aan hem of haar denkt? Bij ons zeg je het altijd op jouw manier.
Contact info
Netherlands
- www.greetz.nl
3.9
Great
44K reviews
Asks customers to review
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Amazing!
Amazing service! Had an issue with something not arriving, but they sent a replacement straight away and their customer service was brilliant! ☆☆☆☆☆
9 July 2025
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Reply from Greetz
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
You'll get a free card or free postage…
You'll get a free card or free postage offer or voucher and they never work. Spent 45mins on a chat which customer service, probably in India, and got no solution. So they promise a free card but you'll never get it hoping that you sent the card you setup. Looks like fake offers, sorry to say that but of all offers I got none worked!
2 July 2025
Unprompted review
Reply from Greetz
Thanks for your review. We take your feedback seriously and want to make things right. Email us at trustpilot@greetz.com with your order details and concerns, and we’ll get back to you ASAP.
I personalised 2 cards to send to 2…
I personalised 2 cards to send to 2 addresses but there kept on appearing a third card in the checkout cart. I couldn't pay with any of my credit or debit cards or PayPal on the website. After an hour of trying all my cards I managed to pay on the app. After all the attempts to remove the extra card the same card was addressed twice to the same address instead of 2 different addresses. I wrote an email to try and change the wrong address as I requested to send only on 1st July but no reply.
26 June 2025
Reply from Greetz
Thanks for your review! We appreciate your feedback and want to understand what went wrong. Please email us at trustpilot@greetz.com with your order details. We’re here to help.
Reply from Greetz
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Ordered the day before my anniversary…
Ordered the day before my anniversary (totes forgot), and a photo card and chocolates were delivered the following day. Still in the good books... yay!
17 June 2025
Reply from Greetz
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Great as always
13 June 2025
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
I love making cards on Greetz.nl
I love making cards on Greetz.nl! However, the site used to be better. I don't like the limited number of stickers it has now. It has great cards, and I am thankful that I can make a card from Canada and have it delivered in a timely manner in the Netherlands.
9 June 2025
Did order letterbox flowers as a…
Greetz have now contacted me. They say the delay was due to the post but they have offered a refund.
After putting this review, Greetz replied asking me to contact them with more details. I did that and a week later all I received is an automated email saying they are busy. Not impressed. The flowers and card came 3 days late in the evening. .
Did order letterbox flowers as a birthday present to be delivered Saturday 31th of May.
Birthday is on Sunday 1 June
Only to get a message on Saturday saying
Order has been adjusted and will be delivered on Tuesday 3rd of June
Not only will my flowers be old but also birthday has gone no present.
Would have not ordered knowing this.
Not impressed very disappointed . Unable to talk to a person to complain. Just automated chat box.. So unable to cancel this order.
31 May 2025
Unprompted review
Reply from Greetz
Thanks for your review. We take your feedback seriously and want to make things right. Email us at trustpilot@greetz.com with your order details and concerns, and we’ll get back to you ASAP.
Reply from Greetz
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
Reply from Greetz
We’re really sorry your order didn’t arrive. This isn’t the experience we want for our customers. If you could contact us with the details of your issue via trustpilot@greetz.com, we’ll happily look into this for you. Please include the details of your order so that we’re able to help you as soon as we can!
Good service
Good service. However, the message is never in the card. Three times this has happened.
26 May 2025
Because I could pay with paypal
24 May 2025
So easy to make
17 May 2025
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Fantastic way to stay in touch with family
Easy website navigation and sending. Big thumbs up for accepting Apple Pay
14 May 2025
Reply from Greetz
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Mother’s Day gifts not delivered, useless service
Mother’s Day gifts not delivered. I had selected May 11 for delivery - nothing arrived. Talking to the service desk took forever, only to learn that “there is an error on our website and the order will be delivered May 12.” After telling them that this is unacceptable and that the only reason for using their service is being able to select delivery dates, they gave me a whole lot of attitude and proposed to give me a voucher for…. 5 euros. Note the order was over 70,-. Horrible and useless service, do not recommend.
11 May 2025
Unprompted review
Reply from Greetz
Thank you for your review. Your feedback matters to us, and we want to sort out any issues you faced. Send us an email at trustpilot@greetz.com with your order details, and we’ll get on it.
Late delivery
My card and gift were a day late arriving. It's the first time it's happened but still very disappointing.
5 May 2025
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