Great Outdoors Superstore  Reviews 

5,245
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Brilliant company to deal with, kept informed and super fast delivery too. The montane terra route pants are excellent, fit perfectly with plenty of stretch for stepping up and down. If you are think... See more

Rated 5 out of 5 stars

Easy to use website - the jacket was sold at the lowest price I could find. Very happy with my purchase - a lovely didriksons parka. My jacket arrived on time with DPD - definitely worth choosing the... See more

Rated 5 out of 5 stars

Whilst I ended up returning the item, the ordering, dispatch, returns and refund were quick and smooth. It's a shame there are no free returns - the coat i sent back was quite bulky so cost nearly £10... See more

Rated 5 out of 5 stars

The camping sleeping bag I bought from this store is incredibly cozy and comfortable. Its insulation kept me warm even on chilly nights, ensuring a good night's sleep while camping. The fast delivery... See more

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4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.6

All reviews

(5,245)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

48 hr delivery, gave up at 21 days

Bought on mail order 48 hour delivery. After 21 days I gave up! Messaged, telephoned and lots of false promises made, had a refund instead.
Maybe better in person but just false promises.ises and no apology online, very poor customer service!

21 December 2024
Unprompted review
Rated 5 out of 5 stars

The camping sleeping bag I bought from…

The camping sleeping bag I bought from this store is incredibly cozy and comfortable. Its insulation kept me warm even on chilly nights, ensuring a good night's sleep while camping. The fast delivery was a pleasant surprise, and I was impressed by how quickly the store fulfilled my order.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Finding a store that offers a…

Finding a store that offers a comprehensive range of camping gear and accessories can be challenging, but this camping store ticks all the boxes. They have everything you need for a successful camping trip, from sturdy tents and cozy sleeping bags to portable stoves and versatile lighting options.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

Administration

Today wanted to return a jacket but discovered they have gone into administration. I contacted my credit card and opened a dispute.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Great prices and great service.

My order was very reasonably priced, ordered it on Friday afternoon and it arrived Monday afternoon, competitive prices and good quick delivery, what's not to like. I have recommended to friends and family...

5 June 2023
Unprompted review
Rated 3 out of 5 stars

Quick delivery and good service however…

Quick delivery and good service however the boots I ordered didn’t fit and the returns service wasn’t obvious
The returns label in the package asked for a return code but then didn’t give any and I was surprised to have to pay for return
Also it would be great if you could find an alternative to the plastic packaging

26 May 2023
Rated 5 out of 5 stars

Beat That!

Great sandals, great price and delivered ahead of schedule .............. beat that!

25 May 2023
Rated 5 out of 5 stars

Excellent product

Excellent product, was out of stock in most places but not here! Very good price and received very quickly. Many thanks.

24 May 2023

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