Great Outdoors Reviews 

5,033
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered 2 Yeti Ice Blocks on Tuesday 14th July at 4pm and they arrived via courier on Wednesday 15th. That is a company that deserves a 5/5 for service and delivery! absolutely excellent! Than... See more

Rated 5 out of 5 stars

Very helpful and approachable staff. Gave good advice and showed me a few options for hiking boots. Ended up buying the boots from their online store but on delivery I noticed a manufacturing defect w... See more

Company replied

Rated 5 out of 5 stars

I got excellent advice on hiking boots in the South Great George's Street shop from a very knowledgeable sales assistant. He went through lots of boots with me, when we decided on the most suitable... See more

Company replied

Rated 5 out of 5 stars

Bought a pair of Hoka Anapacas for a five day hike in the alps. Had great service when trying on different shoes with Ian, who shared his time and knowledge while I was deciding. Later when the shoes... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bags and Luggage Store
  4. Camping Store
  5. Outdoor Sports Store
  6. Running Store

Written by the company

Founded in 1976, the shop is currently owned and managed by Ken Costigan and Derek Moody. It's as 100% Irish now as it was guaranteed Irish back then. Since our inception as the Great Outdoors, we have welcomed many adventurers through our doors. People venturing off to the North Pole, Everest and other hard to reach places have all stocked up here before setting off. Others diving in the Red Sea or the Glacial Fjords of Iceland have been equipped through ourselves. Students on J1 visas or Australian work permits have all been looked after before heading off on their travels. No matter how big your adventure, it's still your adventure and we have always strived to make that adventure the best possible one. We hope that anyone who enjoys "the Outdoor Life" will find much to interest them both in our shop and on our site. We have built our reputation on our great brand ranges and the experienced and qualified staff that we employ. All of the staff are outdoors' people and have as much interest in adventure as our customers do.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(5,033)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality, great fit - well priced

12 May 2024
Great Outdoors logo

Reply from Great Outdoors

Many thanks Brian, we hope you like the new tech tees!

Rated 5 out of 5 stars

Great speedy service

Great speedy service! If you guys had maurten products I'd be using your service more! Definitely will be back

12 May 2024
Great Outdoors logo

Reply from Great Outdoors

Many thanks, Stephen - we really appreciate your product request. We are always looking for new and exciting brands and we will look into Maurten sports fuels.

Rated 5 out of 5 stars

Easy order

Easy order, delivery was quicker than expected. There was a mishap with GPS telling driver to go to another suburb but driver called me to clarify address and turned around to get back to where I was and deliver it. Great consideration and service by the delivery team.

10 May 2024
Great Outdoors logo

Reply from Great Outdoors

Many thanks for this brilliant review Kevin. We will pass this feedback on to our delivery partner.

Rated 5 out of 5 stars

Ordered my item on a Thursday morning…

Ordered my item on a Thursday morning ,they shipped it on the same day by end of business day, postal service had it in the warehouse for 5 days, I got In touch with the store customer service, they kept me informed of the movement of my item, and I got it delivered the next day, excellent customer service

9 May 2024
Great Outdoors logo

Reply from Great Outdoors

Thanks a lot for taking the time to leave us a review Abed! We appreciate your patience with the delivery days and hope to see you again.

Rated 5 out of 5 stars

Excellent customer service

Ordered directly off Garmin and had a woeful customer service experience. Got a refund ordered from great outdoors and within 48 hours the product was in my home

7 May 2024
Great Outdoors logo

Reply from Great Outdoors

Hi Emma, thank you so much for taking the time to leave us this review - it means a lot. We are really glad you had a nice experience with us and hope you like your new Vivoactive!

Rated 5 out of 5 stars

Had to make a telephone enquiry…

Had to make a telephone enquiry regarding a voucher. Query was dealt with immediately and goods despatched the same day. Could not ask for better service.

2 May 2024
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Reply from Great Outdoors

Many thanks Declan for taking the time to write us this review - we appreciate it!

Rated 4 out of 5 stars

Fantastic delivery service.

Fantastic delivery service.

30 April 2024
Great Outdoors logo

Reply from Great Outdoors

Thank you for your review Phil. If there is anything we can do to make your experience 5-stars, please don't hesitate to let us know. We are always looking for ways to improve!

Rated 5 out of 5 stars

Excellent service

Extremely fast delivery and nice product! Thank you!

25 April 2024
Great Outdoors logo

Reply from Great Outdoors

Thank you Linda for taking the time to write this review!

Rated 5 out of 5 stars

Great service!

Sent email of enquiry and got a response within an hour. I then ordered Meindl walking/hiking shoes and had delivery in less than two days

Great service and great to deal with.
Excellent!!!

24 April 2024
Great Outdoors logo

Reply from Great Outdoors

Thank you very much for this great review John! We hope you are happy with your new shoes.

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