I ordered matting for dog training in my basement. Beth helped me with picking the right product and figured out how much I would need based on the measurements and extra for trimming. She also recomm... See more
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I have received my mats and the edging. The material looks well constructed and the dimensions are as advertised. I have not put them in place yet because I’m waiting for my renovations to be c... See more
The delivery came earlier than initially told which was wonderful. The product installed easily and looks and feels amazing. The customer is very pleased with the end result.
Just finished installing the mats. Thanks to Eric, all went well. Everything went together as expected and the mats finish great. It’s hard physical labor. Wow. One thing I would change if I were do i... See more
Company details
Written by the company
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance. Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community. Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters. Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the company
Contact info
117 Industrial Ave., 54858, Milltown, United States
- 877-822-6622
- service@greatmats.com
- www.greatmats.com
4.7
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 48 hours
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Good quility .
24 June 2026
Great product
The delivery came earlier than initially told which was wonderful. The product installed easily and looks and feels amazing. The customer is very pleased with the end result.
8 July 2026
Product was specified by the owner
Product was specified by the owner. It arrived on time and in perfect condition. They do what they say they will.
30 September 2025
Deplorable freight company used by GreatMats…
The freight company used by GreatMats (“T- Force Freight”) was deplorable, non-communicative, and unhelpful, causing extensive delays and complications. And shockingly, GreatMats had no control or leverage over them. Unfortunately this marred the otherwise positive experience with the GreatMats people. I note that GreatMats responded that they worked with me to find a solution, which is partly true. They tried to find a solution but failed to do so due to the recalcitrance of the freight company and lack of any leverage over them.
28 June 2026
Reply from Greatmats.com Corporation
We are sorry to hear of the issues this customer encountered with the delivery of their order and worked with the customer and freight company to find a solution to the delivery issue.
Fantastic customer service!!
The customer service is fantastic. Beth helped me find the perfect gym floor mats to go over hardwoods. She sent samples for us to look at and then took our order over the phone. The product was backordered but was shipped within two weeks. Very happy with the purchase.
22 June 2026
Took forever to get and shipping was…
Took forever to get and shipping was delayed multiple times and promised and didn’t show up I had to go pick it up a distribution because of the delays
23 June 2026
Thank you!!
24 June 2026
I really appreciate the service i got…
I really appreciate the service i got from Greatmats! I ended up not getting all of my mats due to a very large order and some confusion, but it was corrected very quickly! Thanks!!!
22 June 2026
Great purchase!
Great products, shipped quickly and high quality. My flooring looks great, was easy to install, and is very versatile.
19 June 2026
Great company to work with
Great company to work with. This is my second barn I have outfitted with them. Prices fair, quick ship great product as described. Customer service is awesome if you have to talk to them. Delivery service does a great job. You won’t be disappointed.
23 June 2026
They delivered on time an the product…
They delivered on time an the product was exactly what I wanted.
16 June 2026
just what we needed
These mats are exactly what we needed. I wasn’t expecting them until the middle to the end of July. You can imagine my pleasure at receiving them in two weeks.
18 June 2026
My order was shipped to the wrong…
My order was shipped to the wrong address. I was told that the issue was resolved and it would be here today. I spoke with the shipping company and it's still sitting in the wrong city.
18 June 2026
Reply from Greatmats.com Corporation
Our apologies for the issues associated with the delivery of this order. We received confirmation from our logistics team that the freight is in transit to the final delivering terminal and will be brought to the customer as quickly as possible.
No burning feet
Beth and Mandy were very helpful. Our problem of burning feet on the pool deck was solved with this product.
18 June 2026
Delivery was quick
Delivery was quick, sales person was knowledgeable, and I love these tiles.
18 June 2026
the mats are good delievered on time
9 June 2026
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