Vins i Licors Grau Reviews 34

TrustScore 4 out of 5

3.9

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3.9

Great

TrustScore 4 out of 5

34 reviews

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Rated 3 out of 5 stars

System failure

Ordered €1000 approx of wine on the 10th December, order confirmed by Grau and automated email from UPS said shipment would arrive by the 18th. Happy days, GRAU have their systems sorted and it works well. Have used them successfully before.

Or so I thought. Nothing arrived by the 20th so I checked UPS. No pallet had been received by them. Contacted GRAU by email and in fairness they responded quickly. 2 bottles in my order of 60 or 70 were not available so they decided not to ship to me, not to tell me, not do anything. And if I hadn't chased up my order I may have been waiting well into January for the delivery.

Not sure if I'll use them again.

20 December 2024
Unprompted review
Rated 5 out of 5 stars

Top notch company warmly recommended

Warmly recommend this webshop. Grau has an endless collection of top wines and spirits from all over the world in every price range. Professional packaging and trustworthy suppliers that meet their commitments. When my shipment was stolen by the transport company they resent my order without whining. The world would be a better place if every webshop were as reliable as Grau.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, ordered some of my favourite Rioja fro Spain to the Midlands and arrived within 4 days. Will be using again!! Thank you Grau online

26 June 2020
Unprompted review
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