GOTO Group Reviews 

Sophia was great in explaining all the options and running through the differences when arranging our survey. I would recommend Sophia highly.

Lisa Heathcote really helped us every step of the way through our auction process. From the ups to the downs she was very helpful, great communication and very good at maintaining tuff situations when necessary. Overall great service & support

Libby was nice and helped up book a survey very quickly.

Libby was great. She explained the steps to me, step by step, and the first thing she asked was if I had any concerns, which she took notes on. I asked her for her suggestion because the house was larger than expected, and she was able to advise on the best service they could provide and give me a quote over the phone without any issues. It has been a great experience, and Libby was super kind as my italian/english in this field was not teh greatest one! :)Highly recommended.

Had my second survey done with this group. I used Chris Regan again as I liked the job he did on my last survey and totally trust his opinion. I found his survey to be very thorough and really appreciated his honest advice. I wouldn't hesitate to use or recommend this company. Ive bought a number of properties in the past and the surveys I've had from Chris have been the best.

Lewis , was amazing , great communication so polite and good for helping me out

Libby made the process so so seamless, really kind and helpful service which is massively appreciated for a first-time buyer! Highly recommend based on their lovely staff, ready to answer any questions prior to the survey!

Thanks Ameen for the support provided during the sale. Ameen always provided prompt updates and good service

Robert Mons conducted the survey which was incredibly thorough and helpful. I wanted to ask a few questions afterward and Robert was incredibly generous in spending 45mins one evening talking me through the key points. His 30 years of construction experience provided practical and insightful understanding to the issues I am inheriting with the new house.

Very fast response to a request for a survey. Ryan provided lots of useful information on which survey would be best for the property we're interested in and didn't try to up-sell.

Great company to work with. Very efficient and Lisa kept me informed stall times and was very helpful

I have received very quick response and highly recommend with Ryan Pervez as I got a big discount with him.

I personally like their service.

Excellent service from Ameen. Kept updated throughout the sale of my property.
Explained everything clearly to me. Very pleased to have dealt with him, very friendly & efficient 😄

Ryan was professional and took the time to explain the surveys.

Ryan Pervez helped me book two surveys for two different properties through the course of my search for a property in West London. I have nothing but praise for the excellent level of service he has provided - from detailed explanations answering any questions I had as a first time buyer about the types of surveys and areas covered by each level, to consistently following up and making himself available over the telephone, text and email to fit around my busy schedule, his service and input made the experience of arranging my Home Valuation Surveys incredibly smooth. He comes with my strongest recommendation for anyone seeking a reliable contact to enable the survey process.

This is my first experience of dealing with this company and what a pleasure it has been. From the very beginning of the house buying process they have been efficient, helpful and informative. A special mention to Property Consultant Ameen Simon who has been extremely professional in guiding me through the purchasing process and providing all the information needed in a timely manner. With his help, I had my purchase bid accepted and sale agreed within a few hours! Thank you.

Lewis and Jamie were very responsive and made sure the process of booking my property survey was quick and efficient. I highly recommend the GOTO Group for conducting your property survey.

Lucy was very friendly and her correspondence was clear. She actioned my request in a timely manner and was very helpful and polite.

Very disappointed with the service received. I paid for a Level 3 Survey expecting a detailed assessment that would help me understand the condition of the property and the likely extent of any repairs required.

Instead, much of the report consisted of generic observations and recommendations to seek further specialist investigations. This left me having to commission additional inspections and obtain further advice to establish the true condition of the property and the work required.

In my opinion, the report lacked the level of property-specific detail, clarity and insight I would expect from a Level 3 Survey. Large sections felt generic and could easily have been applied to countless other properties with only minor amendments. I was left with the impression that the report had been written to minimise liability rather than provide meaningful guidance to a prospective purchaser.

Based on my experience, I would avoid using GOTO Surveyors.