Popped in for a few camping/bugout supplies. Grabbed a Eurohike Lantern and a Gerber STL 2.5 folding knife. Got to say both are fantastic quality, the lantern is far better brightness than I expec... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Popped in for a few camping/bugout supplies. Grabbed a Eurohike Lantern and a Gerber STL 2.5 folding knife. Got to say both are fantastic quality, the lantern is far better brightness than I expec... See more
Company replied
Thanks to Paul, our shopping experience for a beginner angler, was a learning experience and a pleasure. Paul was not only knowledgeable but also very patient. He explained everything to my son and e... See more
Company replied
Guy working in walking boots department was really helpful, got us the right size and gave good advice sorry I didn't catch his name. Rory on the till was great really friendly helped sort out members... See more
Company replied
We waited 40 mins to be served. The service given by Theresa was certainly worth waiting for. Her knowledge and attentiveness was outstanding. As a sufferer of Plantar fasciitis I was over the moon... See more
Company replied
Written by the company
Written by the company

Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very friendly and helpful staff. Store is kept really clean and tidy. Served by Tom, positive attitude, friendly and helpful. Great experience

Reply from GO Outdoors - Stoke
Thank you to Hayley and Tom for sorting me out with a pair of very fine walking shoes. I have been trying to find. The right pair all summer and Hayley's knowledge was superb as was the Go Outdoors range. Time and money well spent.
I went Go Outdoors yesterday and was served by Harry. He was helpful and polite. Great experience.

Reply from GO Outdoors - Stoke
Served today by “Harry” a extremely helpful, bubbly friendly guy, just what every business needs, there is a lack of young gen”Z” youth of today with qualities like Harry, I’d employ him any day, thanks for your excellent service today dude, Mr Jervis (Burslem) 👍🏻👍🏻👌🏻👌🏻

Reply from GO Outdoors - Stoke
Went in to get some camping supplies and found it easy to get string the store and find what we needed. Didn’t have to wait long to be served by Harry at the checkout. He was stood on the end checkout with the sun blazing on him. He was still jolly, friendly and polite despite being roasting hot! He helped with the chip and pin as the sun made it impossible to see the screen too.

Reply from GO Outdoors - Stoke
Amazing service in Stoke from Jo and Harry. Thank you 😊

Reply from GO Outdoors - Stoke
Served by Harry, really lovely lad, top service and a really nice store in Stoke !

Reply from GO Outdoors - Stoke
Amazing service. Lovely chats at cash register and very polite

Reply from GO Outdoors - Stoke
Popped in for a few camping/bugout supplies. Grabbed a Eurohike Lantern and a Gerber STL 2.5 folding knife. Got to say both are fantastic quality, the lantern is far better brightness than I expected and the blade looks to be a good quality for the little jobs like rope trimming and repairs. Tested and sharpness seems fantastic.
Was served by Tom, friendly chap and quick service too.
10/10 always reliable for camping/emergency gear.

Reply from GO Outdoors - Stoke
Tom was very friendly and helpful! Great experience will be back!

Reply from GO Outdoors - Stoke
Hayley was amazing.
She went above and beyond my expectations and really made my day. I felt i was treated like a VIP.
Tom was really friendly and informative and smiley.
Well done both, i know what this feedback means.

Reply from GO Outdoors - Stoke
Tom was very polite and efficient! Other staff were helpful too. Store was tidy.

Reply from GO Outdoors - Stoke
Bought an electric bike. Had done some research before hand so knew roughly what I wanted. Was served by Kyle who was friendly, approachable and knowledgeable. Great service. Thank you Kyle :-)

Reply from GO Outdoors - Stoke
Love the products but the click and collect is a joke, no emails or texts, had to just wing it and go in store and ask after around 10 days of no correspondence, guy who sorted it out in store was sound though got it squared away for me, didn't get his name

Reply from GO Outdoors - Stoke
Great shop briught a wet suit and swim shoes good quality and excellent prices, Harry served us very friendly young man , thank-you

Reply from GO Outdoors - Stoke
Harry was very helpful explaining about what i need to do with my new tent and how the warranty works

Reply from GO Outdoors - Stoke
We waited 40 mins to be served.
The service given by Theresa was certainly worth waiting for. Her knowledge and attentiveness was outstanding. As a sufferer of Plantar fasciitis I was over the moon with her help and suggestions. I left the store very happy with my new Brooks trainers.

Reply from GO Outdoors - Stoke
Spoke to Joel D about the tent poles for our OEX Roof Tent that were damaged in use. He was so helpful and obviously knows his stuff. He gave us suggestions on their use and after inspection replaced the damaged poles. Thank you.
Katie D was very friendly greeting us at the store entrance too.

Reply from GO Outdoors - Stoke
As usual the staff were pleasant and helpful. The staff who served us on the checkout, Jo and Josh did everything they could to be helpful. We had also had interactions and advice earlier from several helpful staff including Harry and Niamh

Reply from GO Outdoors - Stoke
Guy working in walking boots department was really helpful, got us the right size and gave good advice sorry I didn't catch his name. Rory on the till was great really friendly helped sort out membership saved us over £100.

Reply from GO Outdoors - Stoke
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.