Great variety of products so we can always find exactly what we need. Penny was really helpful with suggestions for what I might need for my first multi-day walking expedition, I even returned later o... See more
Company replied
Location
Switch locationFox Valley Retail Park, S36 2AB Stocksbridge, GB
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See what reviewers are saying
Go Outdoors Stockbridge is probably about 30 minutes drive from my location, but it is such worth a trip. The staff here are so helpful and are always extremely professional and friendly. I would lik... See more
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Steve is an asset to your store. He was extremely friendly knowledgeable and patient especially when we were trying lots of boots. He also told us about special offers in store. 10 out of 10 for Steve... See more
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Went in for children’s coats for back to school and was serviced by Heidi &Eleanor and I was blown away when she explained to me everything about washing them because I had no idea waterproof coats ne... See more
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Company details
About GO Outdoors - Stocksbridge
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Fox Valley Retail Park, S36 2AB, Stocksbridge, United Kingdom
4.8
Excellent
2K reviews
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Happy shopping
I was welcomed cheerfully on entering the store and offered help.
I was served promptly and got just what I wanted.
The AC was excellent!
Lucy, Phil and El were the staff who helped me.
9 July 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Went into the store to collect a tent
Went into the store to collect a tent, Natasha, was very helpful, she sorted everything out that we needed, went through things with us , Natasha was really great, very polite very friendly, and very helpful, if we could find what we was looking for, she sorted it out for use, it was such a very friendly and welcoming store, thanks for all your help, go outdoors team,keep up the great work 👍
8 July 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great tent. Good price.
Managed to find the tent I'd been looking for on the GO Outdoors website, so was very happy. Used my membership to get the discount, so was very happy about that also. Would have loved to give 5 stars,but the next day delivery service i paid for let me down and didn't show up. Customer services were most apologetic and refunded the cost, so i have no issue there, it just caused some inconvenience that's all. Overall, a great tent at a good price, so will continue to use GO Outdoors in the future.
23 June 2026
Reply from GO Outdoors - Stocksbridge
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Big thanks to Penny for helping with a…
Big thanks to Penny for helping with a return. And now I know how find my Apple Pay card number thanks to Penny’s patient guidance.
2 July 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service received…
Excellent customer service received today at Fox Valley by Jo, Lucy & Heidi.
Go outdoors Fox Valley is my go to for all my walking gear, jackets and winter coats.
Today I purchased some new Merrell MOAB 3’s and was helped by staff to find the right style and size I needed. Very helpful indeed!
Also picked up a few T-shirts too while there.
I will absolutely be back for anything else I need in the future.
Thanks
2 July 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Steve at the Fox Valley Shop was very…
Steve at the Fox Valley Shop was very helpful when we took our Grandson for some walking boots. Cheers Steve!
14 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Order available to collect the next…
Order available to collect the next day. Excellent service.
20 June 2026
Reply from GO Outdoors - Stocksbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Brilliant experience,went in for some…
Brilliant experience,went in for some walking boots and the staff member fin was so helpful and polite,a credit to the company and the walking boots are great.thankyou.
19 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Another great visit to Go Outdoors at…
Another great visit to Go Outdoors at Stockbridge, first time though served by Fin who was extremely helpful and polite 👍👍
27 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Went to buy my son a new pair of hiking…
Went to buy my son a new pair of hiking boots and Fin was very informative and helpful in choosing the right boots for my son. Definitely be using Go outdoors again.
27 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Bought just what I wanted
I was pleased to find the same style of hiking boot as my existing walking shoes. The sales assistant (Steve) was friendly and helpful.
20 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Lucy and Andy were fantastic
Lucy and Andy were so helpful.
Helped me understand how to work a bbq and what gas to use , using their expert knowledge and fantastic customer service. The best customer service I’ve experienced in years.
18 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stocksbridge
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Went in for help with gas connector
Went in for help with gas connector. Staff remembered me from earlier on and were so helpful in getting me sorted. Shout out to Aimee, Emma and Penny for their excellent customer service
17 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Ordered click and collect at Fox Valley…
Ordered click and collect at Fox Valley order went to Derby asked for a refund waste of time.
9 June 2026
Reply from GO Outdoors - Stocksbridge
Please accept my apologies that you have not received any communications from us to update you on the status of your recent click and collect order.
After looking into your order this looks to have been a system issue with our communication emails. We are sorry that this has affected your order.
The wanted item was despatched to the selected location from our Derby store and is awaiting collection.
We have also sent an email to you to confirm this information.
Kind regards,
Go Outdoors Customer Care
Fin was exceptionally good
Fin was professional, friendly and knowledgeable; helped me to select the right walking shoes.
14 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Reply from GO Outdoors - Stocksbridge
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Always great service in this store
Always great service in this store. Friendly and very pleasant member of staff on the till, Emma or Eleanor.
9 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Very happy with my purchase
I bought a pair of walking boots, was served by Steve who was really helpful in finding the right combination of size (13) and materials (non-leather, Gore-Tex). Very happy with my purchase.
6 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Brilliant service today from Hannah and…
Brilliant service today from Hannah and Eleanor. I’m delighted with my Rab coat! Highly recommend this store
6 June 2026
Unprompted review
Reply from GO Outdoors - Stocksbridge
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
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