I made a specific visit to Go Outdoors by St. Pauls because I wanted to buy dinner technically advanced hiking boots. I was very glad I did as I got far better service than my previous attempt to purc... See more
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Location
Switch locationUnit 4 Saint Paul's Churchyard 98, EC4M 8BU London, England, GB
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See what reviewers are saying
Tim was awesome!!! Extremely helpful, went above and beyond. Helped me find a perfect coat thank you :) guy on tills was awesome too but didn't get his name, just know they were also cool.
Company replied
I went to the St Pauls shop. Checked their opening hours on their website before I set off - 'til 7 pm. Left work early, took a diversion on way home to get there, arrived at 6:05, it's all in darknes... See more
Company replied
Great prices Great service. If I can make a suggestion, when ordering on line collection could be at my nearest store. For me it’s Thurrock but I have to travel to central London! Highly recommended... See more
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Company details
About GO Outdoors - St Pauls (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Unit 4 Saint Paul's Churchyard 98, EC4M 8BU, London, England, United Kingdom
4.9
Excellent
544 reviews
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This company invites their customers to review, whether positive or negative
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Joel was really helpful and…
Joel was really helpful and knowledgable. I would revisit, for sure.
12 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Joel was an absolute diamond today both…
Joel was an absolute diamond today both on the telephone and when I later went into the store. He helped to find the exact items we needed, talked us through things over the phone and then was so friendly and pleasant when I went to collect my items. Cheers Joel- would highly recommend visiting this store.
12 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The staff was absolutely fantastic
The staff was absolutely fantastic, especially Joel who really helped me finding the perfect shoes ! Would totally recommend!
12 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Samirah was a very well informed sales…
Samirah was a very well informed sales assistant who knew her craft and solved all my questions and problems
9 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Super friendly service
I went in to try some hiking shoes on, and with the help of Gavin, I was able to find the right size for me. He was super friendly and patient, he explained how the shoe should fit and how it should be tied properly. Thank you!
6 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Gavin was really helpful with finding…
Gavin was really helpful with finding what I wanted. Great store!
8 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very pleased
Very pleased with the service and products. Alan was particularly helpful in informing me on what I was able to purchase at a discounted price considering my membership, and was overall very knowledgeable.
5 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I routinely visit this store because it’s super
I routinely visit this store because the staff are absolutely fantastic and the range is superb. Also it’s a remarkable thing to find these days, but people still invested in the business, a real engagement in customers and a great overall knowledge of what they are selling. I always try and seek out both Gavin and Evie (hope I’ve spelt that correctly) both super people. Thoroughly recommend!
3 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Very helpful staff (Gavin and Alan) and…
Very helpful staff (Gavin and Alan) and good value
3 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Reply from GO Outdoors - St Pauls (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Friendly and knowledgeable staff
We received great advice on buying our son a suitable backpack. All the staff we dealt with were friendly and knowledgeable, not least Evie who went out of her way to help us. Great shop. We’ll be back!
1 July 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Evie, Gavin and Sean are the most nicest people
Evie, Gavin and Sean provided the best customer service alongside kindness and enlightenment.
26 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Evie/Gavin/Sean
Colleagues working at the place was fantastic friendly and we had a nice chat.
It was welcoming probably the most since being in St Paul’s
26 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great service from Samirah and Alam…
Great service from Samirah and Alam helping me find kids’ shoes.
25 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Great service by Joel
Great service by Joel, who helped me select the right walking boots Much appreciated 👍
20 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent support from Alan
Excellent support from Alan. Price matched, plus good advice
17 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great service from Alan
Great service from Alan. Attentive, polite and knowledgeable.
17 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Staffs are super friendly and helpful
Staffs are super friendly and helpful, thank you Joel’s help :) will definitely come back if I need anything!
13 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent Customer Service Gavin was…
Excellent Customer Service Gavin was really helpful to find the right pair of shoes
17 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Alan and Joe helped me as soon as I got…
Alan and Joe helped me as soon as I got in the door with a tricky item to find
THANK YOU
14 June 2026
Unprompted review
Reply from GO Outdoors - St Pauls (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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