GO Outdoors - Lincoln Reviews 

Ordered this item twice in medium the only size in stock, then while waiting for my order to arrive both times Go Outdoors have cancelled my order, very poor. Paid £5 for Go Outdoors membership card and they've kept that.

How refreshing to be served by such considerate staff from my initial phone call to the store to reserve an item to Josh who assisted me in store and to my car and the young man on the tills who ensured I got the best deal. Well done all

I bought a pair of Scarpa Walking boots in the Lincoln branch of Go Outdoors yesterday. Ben was a fantastic help. My main concern was to find ones that were as waterproof as possible and he talked me through the features of different boots with this regard. He listened carefully to my concerns and found a great pair of boots that fit beautifully. He showed me products to care for them. He encouraged me to try on a few more pairs of shoes to be sure. Thanks Ben!

Donna made the whole experience bearable. It was busy but she handled everything with courtesy and grace.

Owen was very helpful and well informed about the Naylors department (equestrian), proper customer service!
More generally disappointing that the kiosk service is currently unavailable for items not in stock and not returnable once they leave the store. Not Owen’s fault. Come on Go!

Bought a Polygon bike for my nephews birthday and Grant was extremely knowledgeable and overall service was brilliant. Highly recommend.

The staff were very good and explained that they were unable to place an order for me and that I had to do it online.
This is not convenient as when I did an order online it would not give me the reduced cost for being a member so I went back in store and they asked me to call customer services.
I was on hold for sometime for several occasions and on the first occasion they cut me off.
Eventually they managed to link my account to my membership card and then I was able to place an order.
Would have saved me a lot of wasted time if the store could have placed my order on my behalf.

I was looking for a good rucksack for my upcoming Gold DofE expedition and Owen was super helpful. He went through various options at different price points and helped me decide on the best one for my needs. Highly recommend!

We wanted to buy a new mountain bike for my son and Owen who served us couldn’t be more helpful. He gave us advice on what to look for and getting the correct size for his age. Owen also had an excellent knowledge of all the bikes and what would be good for a teenager. We bought an excellent bike and couldn’t be more happier with the superb service. Thank you so much.

Looking for walking boots
Assistant: Lewis 17 yrs male

Very considerate and helpful, not rushed. Polite

Great service -Zan was an absolute star and so helpful!

Ask for Sam! She is amazing. Thank you for helping me find my shoes ❤️

A fast, accurate and efficient 'click and collect' service from a local Go Outdoors store.

Very helpful and friendly lads at Lincoln go outdoors! Helped me get my roof tent on my car and stayed after their shift ended

Excellent advice offered by Grant, very knowledgeable and attentive. He helped us find the right tent to suit our family, than you!
Served by Samantha at the till, who was lovely, very polite and friendly.

Donna was lovely! She was very patient and helpful in my choice if approach shoes. Thankyou

Good product at a good price. Ben at Lincoln was very helpful in finding what I was looking for. Thank you.

Was helped get some boots by Donna. She was really friendly and knowledgeable and I came away with a really comfortable pair of boots that I’m very happy with

I was served by a young male called Lewis. who helped me marvellously choose some walking boots for my own grandson who is coming up to 14. I have no idea really what is best for younger generation, and Lewis helped me ably, offering his own advice based on his age group, and also on the the benefits of certain products. there was a great selection of boots available, and also walking socks and everything else one might need.

The staff were friendly and helpful.